I’ve tried to add several legitimate boarding passes by uploading or scanning. The app refused them multiple times. I don’t know what their gain is; collecting money on the users behalf or access to... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Pleasantly surprised by how well this app delivers on it's promise. I had entered scheduled flights pre-COVID-19 into the app, and had totally forgotten about the app/written the whole thing off a... See more
The only company that pays compensation during the Covid-19 situation. It`s my second time to receive a small compensation for my plane delay, a bit over than one hour. Some extra money to spend on fo... See more
Great app and service! They send a general e-mail that they wouldn’t refund cancelled flights due to Covid-19 situation, but they still contacted me a week after my canceled flight that I would be eli... See more
Company details
Information provided by various external sources
Guaranteed pay for 1+ hour flight delay. Free of charge! Register before take-off and get compensated in 24 hours after landing with a 1+ hour delay (or cancelled)
Contact info
Bulgaria
- office@colibra.io
- colibra.io
SCAM
I’ve tried to add several legitimate boarding passes by uploading or scanning. The app refused them multiple times.
I don’t know what their gain is; collecting money on the users behalf or access to bank accounts. Either way, it’s a SCAM. I’m deleting the app and notifying my bank.
Its very great easy and fast…
Its very great easy and fast application and i am very happy and satisfied by their services and when ever i have any questions i just mail them and i got instant reply and solutions very helpful application
Great experience
Colibra = excellent service
It's easy to use the application. I was regularly informed by the staff about the process and received the compensation for the delayed flight 9 days after the flight. I recommend.
Good and fast service
I already got compensations for several flight delays. Good service and fast communication when needed.
Excellent experience
I got an excellent experience of working with Colibra, received all the required payments. Very polite specialists are always ready to help. I advise it to everyone!
Easy to use
Easy to use, convenient and they are kind and helpful to interact with.
Excellent app and service
Excellent app and service! I use it on every flight.
I experienced some delay with the…
I experienced some delay with the payment. I received the confirmation for the payment a week later after my flight and than I should wait for 5 more days for the finalisation of the transaction. I am still happy with the app but I just would like to say that the payment is not “immediate” as they pretend.
Their team is very polite.The app is…
Their team is very polite.The app is easy to use and the whole experience is very pleasant.
This is really great app it truly…
This is really great app it truly works. My flight from Milan to catania was delayed use this app and money already comes. Pitty that i didnt know about this app from beginning. Recomend
Got the money in 48 hours
I had a 2 hour delay and the first thing I saw when I lended was a message from Colibra saying that I should be eligible for some money refund. They took a day or two to check my ticket and my flight and then money appeared in my account. Super smooth, they ware always in touch with me via email to tell me what’s next. Great experience!
The only company that pays compensation…
The only company that pays compensation during the Covid-19 situation. It`s my second time to receive a small compensation for my plane delay, a bit over than one hour. Some extra money to spend on food and drinks at the airport while waiting for the delayed aircraft. I will continue using their services in the future. For sure!
excellent service and clarity
excellent service and clarity. Thank you for existing Colibra!
Without Colibra I would never have got any money back!
I just recently found Colibra and I am happy I got in touch with them. They were fast, providing me with clear information and steps what to do. In the end, I got some money back from my cancelled flight. They were my mediator dealing with the flight company and I think without Colibra I would never have got any money back.
fast service
About 24 hours after the flight delay I received my money in my bank account. They sent me emails for every step of the procedure. No documents needed.
One hell of a product
One hell of a product! Best of luck to the boys and girls at Colibra
So happy that I found Colibra
So happy that I found Colibra! I just received my delayed flight compensation that I wouldn’t have with any other app! Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






