I’ve tried to add several legitimate boarding passes by uploading or scanning. The app refused them multiple times. I don’t know what their gain is; collecting money on the users behalf or access to... See more
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See what reviewers are saying
Pleasantly surprised by how well this app delivers on it's promise. I had entered scheduled flights pre-COVID-19 into the app, and had totally forgotten about the app/written the whole thing off a... See more
The only company that pays compensation during the Covid-19 situation. It`s my second time to receive a small compensation for my plane delay, a bit over than one hour. Some extra money to spend on fo... See more
Great app and service! They send a general e-mail that they wouldn’t refund cancelled flights due to Covid-19 situation, but they still contacted me a week after my canceled flight that I would be eli... See more
Company details
Information provided by various external sources
Guaranteed pay for 1+ hour flight delay. Free of charge! Register before take-off and get compensated in 24 hours after landing with a 1+ hour delay (or cancelled)
Contact info
Bulgaria
- office@colibra.io
- colibra.io
Quick communication with agent
Quick communication with agent.
They are simply the best.
Received money for my cancelled flights
November 4, 2020
Unprompted review
Colibra is the best
Colibra is the best
Now im waiting for my payment
Thank y so much 😊😊
October 27, 2020
Unprompted review
I had a good experince.
October 27, 2020
Unprompted review
Perfect support service
Perfect support service! Thanks for the extra money!
October 26, 2020
Unprompted review
Best customer service
Best customer service, promises kept and I got refunded. Great idea, keep on doing excellent services!
July 29, 2020
Unprompted review
Their representatives are always at…
Their representatives are always at disposal - they reply quickly to all my requests and questions I definitely recommend!
June 22, 2020
Unprompted review
Excellence - top to bottom
Easy and fast-forward communication. Great service. Great idea. Great experience.
May 11, 2020
Unprompted review
Unbelievably but true!!
Unbelievably but true!!! They kept their promise and refunded me faster than the airline company. Best customer service so far! Congrats and keep on doing excellent services!
May 7, 2020
Unprompted review
Great Service
Great Service,
Was refunded for a flight after a couple of days.
Thank you
May 7, 2020
Unprompted review
Great and friendly service
Great and friendly service all round from start to finish. Thanks Teddy
May 7, 2020
Unprompted review
Good service, quick response
Good service, they just won’t give up. First I was afraid because I don’t know this company. Email Correspondence was easy and answers did come quickly.
May 5, 2020
Unprompted review
Not worth it
Not worth it. They offer you money immediately when a flight is delayed or cancelled instead of having to wait for the airline to process it, but what they offer is very low. More annoyingly, once you add a flight there is no way to remove it, not even days/weeks before the flight is scheduled.
The only reason this can exist is that airlines make it difficult to claim the compensation you have a right too, but still that will be my preferred way in the future.
May 5, 2020
Unprompted review
Great fast and friendly service all…
Great fast and friendly service all round from start to finish. Thanks
May 5, 2020
Unprompted review
I recommend
I've received compensation two times from them - they've been accurate and easy to deal with, paying on time. I recommend.
April 29, 2020
Unprompted review
Very quick and excelent service.
Very quick and excelent service.
They even took first contakt and told me that i was eligible for compensation. Love it.
April 28, 2020
Unprompted review
Great app, recommended!
This app offers flight delay and cancellation compensation. My flight was one of the first that was cancelled due to COVID-19 and even though it's a month later and I still haven't gotten anything from the airline themselves, I got compensated by Colibra. I am very happy with the app and their legal team. Thank you!
April 27, 2020
Unprompted review
They really do what they say.
They really do what they say.
You get the money, easy as it is.
Really recommend them.
April 25, 2020
Unprompted review
A real surprise
Pleasantly surprised by how well this app delivers on it's promise. I had entered scheduled flights pre-COVID-19 into the app, and had totally forgotten about the app/written the whole thing off after having dealt with terrible airline/travel customer service centers in March about refunds/credits. Colibra actually reached out TO ME, saying they were prepared to pay me for a couple of my flights...talk about unexpected!
All my interactions with company members were great--they seem quick, courteous, and do a great job of explaining things.
Can't recommend this app enough!
April 22, 2020
Unprompted review
Viktor Marinov
Everybody HAVE to use the app. People there are:
1. Responsible
2. Professionals
3. Fast
4. Supportive
April 16, 2020
Unprompted review
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