Collar of Sweden Reviews 

84
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I bought a silver reflective bag and am so pleased with it. Just exactly what I needed and absolutely gorgeous quality. I ordered on Sunday night and it arrived 4 days later which is brilliant from ov... See more

Rated 5 out of 5 stars

I absolutely love Collar of Sweden! Their harnesses are not only beautiful and stylish, but also incredibly well made. What makes them truly special for me, though, is how gentle they are on my... See more

Rated 2 out of 5 stars

Ordered mirtangle collar, black with glitter. It’s been used for About 7 months, however the collar looks as if it has been used for at least 10 years. The material isn’t of high quality. The top “g... See more

Company replied

Rated 5 out of 5 stars

I love these collars!! We have four Italian greyhounds wearing these on a daily basis. I have acquired a lot of these collars over the years to grow my collections , cause I enjoy being able to c... See more

Company details

  1. Pet Store
  2. also in
  3. Fashion Accessories Store

Written by the company

Welcome to Collar of Sweden. Creators of colourful & trendy dog accessories for both pups & humans. For the pups we've got dog collars, leads, beds, engraved name tags and more. For the hoomans we got stylish caps, beanies, bags & functional totes. We have styles, colours & products for every personality. High Paw!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

84 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

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4.4

All reviews

(84)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing company

Customer service is unreal in this company. If I could rate them higher, I would! So responsive and if there are any issues they sort it immediately with great communication. My order got lost which was no ones fault and I had it within a few days after contacting them. I adore the products and will 100% be buying again! Amazing quality, amazing company!

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely in love with the beanie I…

Absolutely in love with the beanie I ordered! It's warm and beautiful, and I'm obviously a fan of the design.
Additional five stars for the customer service - my order was lost on the way and they were very attentive and helpful with sorting it out. Highly recommended!

January 25, 2025
Unprompted review
Rated 5 out of 5 stars

“I couldn’t be happier with my purchase…

“I couldn’t be happier with my purchase from Collar of Sweden! 🐾 The quality of their collars is absolutely top-notch – durable, stylish, and super comfortable for my pup. I love the sleek Scandinavian design that makes my dog stand out wherever we go. 🌟 Plus, their customer service is fantastic, ensuring a smooth and enjoyable shopping experience. Highly recommend to anyone looking to combine functionality and fashion for their furry friends!

January 18, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful products and kind people

Their collars look so beautiful! Also the guys working there are so kind and friendly! They helped me with a return shipping and they send me the right product helping me with the right size! So happy to know Collar of Sweden!🩷

December 12, 2024
Unprompted review
Rated 5 out of 5 stars

Fancy and durable

Awesome, stylish and very durable collars.
I have 2 collars from Collar of Sweden, one of them for more than 5 years and both still look like new. I love the colors and especially the gold accessories which are usually hard to get. Plus the wide type is a must have with IGGY.
Additionally, the customer service is also very nice and helpful.
10/10 would recommend!

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

From pups to dog parents epic!

WOW WOW WOW! We are obsessed with this brand, from collars and leads for the pups to accessories for myself can't beat it! The quality of the collas and leads are superb. I've got a few caps and some socks for accessories for myself and they're all such high quality. Highly recommend.

August 28, 2024
Unprompted review
Rated 5 out of 5 stars

Me AND my dog loves Collar of Sweden

Me AND my dog loves Collar of Sweden! We still have and use our first collar and leash that we bought back in 2020 and it's still in shape even though we've put it through a lot. Bathed in the ocean on multiple occasions (salt water), played in mud and sand and so on. We've had fun and have been stylish at the same time 😅 Highly recommend!

August 21, 2024
Unprompted review
Collar of Sweden logo

Reply from Collar of Sweden

Thanks for your review Timmy, so happy to hear that you and your pup are satisfied with our products 🐶🩵

Rated 2 out of 5 stars

Not high quality

Bought a collar and a leach for my puppy. After only a couple of weeks I noticed the bad quality as the color of the collar showed cracks, and the structure of the leach broke down.
It doesn't have a nice feeling to hold it, and it's very slippery.
Unfortunately, I would not recommend COS.

August 20, 2024
Unprompted review
Collar of Sweden logo

Reply from Collar of Sweden

Hi, could you please give us some more information about your order since we can't find it in our system.
Please send a email to contact@collarofsweden.com with order number and photos of your collar and we help you :)

Best regards Collar of Sweden

Rated 1 out of 5 stars

STAY AWAY / WE LOST A LOT OF…

STAY AWAY / WE LOST A LOT OF UNNECESSARY MONEY !

We ordered several collars because we were unsure of the size despite measuring. So we wanted to return several collars. It then started with the fact that we had to write an email to the store/the owner for a return, which I always find very questionable.
David then explained to us that it was not possible to return customized products.
I was blindsided as we had ordered for quite a lot of money and I would never have placed the order had I been aware that I was ordering “customized” collars.
While searching for this information regarding
1. the “customized” products, I never found it (!) and
2. regarding the return policy, I had to click through the homepage for a long time to finally find information in ONE SENTENCE in the so called return policy.

To me, this resembles a dubious scam that forces people to spend a lot of money due to a lack of information.

I wouldn't order here on principle - there are so many other great stores that proactively and honestly inform their customers OR have a good customer service.

August 16, 2024
Unprompted review
Collar of Sweden logo

Reply from Collar of Sweden

Hi Vanessa, after replying on several of your emails explaining our return policys we agreed to accept the return of your customised collars. We refunded you 2 of 3 collars (since you kept one). You also got free shipping even if you was below the free shipping limit after your return. The amount of 13 euro for the customization wasn't refunded but you was offered a discount voucher for the same amount. Sad to hear that your experience and the customer service was so bad even if we accepted a return of your customised collars.

Best regards Collar of Sweden

Rated 1 out of 5 stars

Lack of customer friendly service

The collar looks great, and the quality seems fine so far, but I'm giving it one star due to the lack of clear information regarding the refund policy for customized items. This crucial detail is buried in the policy section and not mentioned in the product description, making it hard to find. Sadly, after a long and frustrating email exchange, we did not get our money back. A disappointing experience and definitely not satisfactory customer service.

August 15, 2024
Unprompted review
Collar of Sweden logo

Reply from Collar of Sweden

Hi Elena and Vanessa, after replying on several of Vanessas emails explaining our return policys we agreed to accept the return of your customised collars. We refunded you 2 of 3 collars (since you kept one). So you definitely received your money back AND you also got free shipping even if you was below the free shipping limit after your return. The amount of 13 euro for the customization wasn't refunded but you was offered a discount voucher for the same amount. Sad to hear that your experience and the customer service was so bad even if we accepted a return of your customised collars and Vanessa got her money back.

Best regards Collar of Sweden

Rated 3 out of 5 stars

Poor quality metal works (silver)

I ordered two caps and two collars. Ordering, payment and shipping were quick and I didn’t have any problems.

The caps look great and have a good quality. The collars? Not so much… I ordered a leather collar (blue with fries) with silver metal wear. After only three days of wearing (only outside in on our walks) the metal on both collars turned pink in some areas. The parts of the collar where the leather touched the metal turned grey. In addition the leather is very sensitive!

The company asked for a review. I made a 5 star one for the cap, which is already posted on their website. I did another honest review for the collars and they did not post it. Quite disappointing! I am glad I bought the collars on sale, because mine are not worth the price.

July 5, 2024
Unprompted review

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