Collective Reviews 

282
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing, noting that the membership model makes treatments accessible without breaking the bank. People also highlight the fast shipping, secure packaging keeping medications cold, and the supportive medical team that always answers questions promptly. Some reviewers were not happy with customer support response times and overall communication channels. A few customers mentioned experiencing unexpected delays, noting that getting answers or resolving medication issues took multiple attempts and caused frustration. However, most consumers still remain very satisfied with the excellent service and value provided.

What people talk about most

Product

Clients share satisfaction on product, frequently highlighting fast shipping with secure, cold packaging and... See more

Customer service

Consumers find customer service to be positive, highlighting fast response times and helpful support through... See more

Response time

Customers had positive experiences with response time, frequently highlighting that support agents and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love collective. I signed up and the process was very fast. They put a lot of effort into packaging! Those small things matter in a world of many telahealth options. I've taken 6 doses and can say w... See more

Company replied

Rated 5 out of 5 stars

This is my first time using a GLP-1, and I am so happy I decided to use Collective. The instructions are clear, my doctor is responsive, and the guides are truly helpful. I also received my prescripti... See more

Company replied

Rated 5 out of 5 stars

Amazing company - They don’t BS you and lie saying they are “FDA approved/certified”, the package was still cold even on a hot summer day, shipping was super fast and customer service has been wonde... See more

Company replied

Rated 5 out of 5 stars

For the first time, I can afford a GLP-1 and Collective has made it smooth sailing. I have struggled for years to lose weight and was extremely discouraged. I found Collective via Reddit and the ent... See more

Company replied


Company details

  1. Online Pharmacy
  2. also in
  3. Medical Clinic
  4. Weight Loss Service
  5. Wellness Program

Written by the company

Collective is taking on the high cost of healthcare with a simple conviction: the medicines changing people’s lives shouldn’t be priced beyond their reach. Our membership model pools our members’ collective buying power to negotiate the lowest prices from licensed US pharmacies and put the savings where they belong: with the people paying for care. We’re starting with doctor-prescribed, third-party tested compounded GLP-1s, which also comes with ongoing medical and nutrition support. There are also no price hikes when your dose increases, and no bulk medication purchases. Behind Collective is Gunnar Lovelace, co-founder of Thrive Market, who helped make organic groceries affordable for millions of American families. After experiencing the benefits of GLP-1s himself, he saw another industry overdue for a price reset. GLP-1s are just the start. Collective is expanding into longevity treatments and supplements, bringing the same demand for affordability to the next wave of care. Because medical progress means very little if the people who need it can’t afford it.


Contact info

4.8

Excellent

TrustScore 5 out of 5

282 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(282)

278 reviews in the last 12 months

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Rated 4 out of 5 stars

First month, but EXCELLENT so far!

Just my first month, so I'm not quite ready to give 5-star review. However, the first month warrants exceptionally high marks. Great support and medical staff! Fantastic pricing. Product delivered quickly and very well packed (cold and secure). Additionally, and perhaps most importantly, product seems to be of high quality and efficacy. I have been a client/patient with two other providers previously. Collective is far above anyone else I have dealt with - in all categories. If the service and quality product continue like this, I am a Collective patient for the long-term!

October 30, 2026
Rated 5 out of 5 stars

The entire process has been super easy

The entire process from sign up to receiving my meds has been very easy. All questions were answered and I like being able to ask questions along the way. I feel completely comfortable with the process and am already seeing results

October 30, 2026
Rated 5 out of 5 stars

Love Collective!

The whole process of signing up with Collective and receiving my orders has been perfect. I just received my second shipment this week and my husband received his first. Having the ability to message the doctor at any time is so helpful and all the support is great. I’ve already referred two people to you and they are happy, too. The price is amazing and I’m happy to support the company.

October 30, 2026
Rated 5 out of 5 stars

Collective has been awesome so far

Collective has been awesome so far. To sign up was a smooth process, the portal is easy to navigate, and my medication came within a timely manner. I have referred a few people and would highly recommend.

October 14, 2026
Rated 5 out of 5 stars

Highly Recommend!!!

I was looking for a less expensive service but with excellent customer service and website. I found that in Collective.org! From the very beginning, with using the site, to actually having to speak to someone a few times, my experience has been nothing short of excellent!

Sign up is quick and easy. Nothing complicated at all. Delivery is typically 2-day shipping, and the medicine is well-packed and well-insulated.

The membership fee pays for itself in the first couple of months. Even averaged out across a full year, it is still much less than a lot of others.

I will also say that the staff is extremely compassionate and sensitive to things that occur in our personal lives, for which I TRULY appreciate!

If you are on the fence, go ahead and jump on over to this side. You won't regret it!

October 5, 2026
Rated 5 out of 5 stars

I love Collective

I love Collective! I love the price, I love the quick and easy process; I love the customer service; I love the portal and the info contained in it, including the ease with which I can pause or cancel if necessary, and I love the product. It is strong, concentrated, and Collective is generous with what they provide. I'm so glad I found you! Tirzepatide has changed my life for the better. Thank you!

October 28, 2026
Rated 5 out of 5 stars

Answers

Love the fact that you are responsive to the many questions i have! Thank you

October 23, 2026
Collective logo

Reply from Collective

Keep them coming! We're always here to support you.

Rated 5 out of 5 stars

It was easy to sign up and get the…

It was easy to sign up and get the medication in a timely manner. I love how the medication is shipped in eco-friendly packaging and arrives on time. Also, I appreciate how they are making it affordable to everyone.

October 29, 2026
Collective logo

Reply from Collective

We're so happy you've had a great experience! Thanks for trusting us and being part of Collective.

Rated 5 out of 5 stars

medication was potent

medication was potent the first week. the second week I didn't feel it as much, but I could tell it was there.
Was approved instantly upon signing up. Medication was shipped out super quick, and arrived 2 day shipping, on a Saturday.
The medication was professionally packed in a huge box, with lots of ice packs and needles.
I had to cancel after my first vial, only because I got approved for zepbound through my insurance company, for free. I was able to cancel with just a few clicks.

over 2 weeks, I lost 10.5 pounds

October 28, 2026
Collective logo

Reply from Collective

Congrats on getting approved through insurance! Happy you had a good experience with us!

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