Collective Reviews 

282
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing, noting that the membership model makes treatments accessible without breaking the bank. People also highlight the fast shipping, secure packaging keeping medications cold, and the supportive medical team that always answers questions promptly. Some reviewers were not happy with customer support response times and overall communication channels. A few customers mentioned experiencing unexpected delays, noting that getting answers or resolving medication issues took multiple attempts and caused frustration. However, most consumers still remain very satisfied with the excellent service and value provided.

What people talk about most

Product

Clients share satisfaction on product, frequently highlighting fast shipping with secure, cold packaging and... See more

Customer service

Consumers find customer service to be positive, highlighting fast response times and helpful support through... See more

Response time

Customers had positive experiences with response time, frequently highlighting that support agents and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love collective. I signed up and the process was very fast. They put a lot of effort into packaging! Those small things matter in a world of many telahealth options. I've taken 6 doses and can say w... See more

Company replied

Rated 5 out of 5 stars

This is my first time using a GLP-1, and I am so happy I decided to use Collective. The instructions are clear, my doctor is responsive, and the guides are truly helpful. I also received my prescripti... See more

Company replied

Rated 5 out of 5 stars

Amazing company - They don’t BS you and lie saying they are “FDA approved/certified”, the package was still cold even on a hot summer day, shipping was super fast and customer service has been wonde... See more

Company replied

Rated 5 out of 5 stars

For the first time, I can afford a GLP-1 and Collective has made it smooth sailing. I have struggled for years to lose weight and was extremely discouraged. I found Collective via Reddit and the ent... See more

Company replied


Company details

  1. Online Pharmacy
  2. also in
  3. Medical Clinic
  4. Weight Loss Service
  5. Wellness Program

Written by the company

Collective is taking on the high cost of healthcare with a simple conviction: the medicines changing people’s lives shouldn’t be priced beyond their reach. Our membership model pools our members’ collective buying power to negotiate the lowest prices from licensed US pharmacies and put the savings where they belong: with the people paying for care. We’re starting with doctor-prescribed, third-party tested compounded GLP-1s, which also comes with ongoing medical and nutrition support. There are also no price hikes when your dose increases, and no bulk medication purchases. Behind Collective is Gunnar Lovelace, co-founder of Thrive Market, who helped make organic groceries affordable for millions of American families. After experiencing the benefits of GLP-1s himself, he saw another industry overdue for a price reset. GLP-1s are just the start. Collective is expanding into longevity treatments and supplements, bringing the same demand for affordability to the next wave of care. Because medical progress means very little if the people who need it can’t afford it.


Contact info

4.8

Excellent

TrustScore 5 out of 5

282 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(282)

278 reviews in the last 12 months

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Rated 5 out of 5 stars

My experience with Collective has been nothing short of incredible!

My experience with Collective has been nothing short of incredible. It took 5 days for me to log in, fill out my info, message with the doctor, and get my medication. Since I received my medication, they have been in constant contact with me. And to top it all off, they have amazing prices. I'm so happy I switched and look forward to working with Collective more.

October 16, 2026
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Reply from Collective

We love to hear this! So happy to have you with Collective!

Rated 3 out of 5 stars

Everything is great except

Everything is great, except for the portal
It really needs to be easier to navigate and check on orders and Change addresses and such.

October 29, 2026
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Reply from Collective

Thanks for the honest feedback! We're glad your experience has been positive overall, and we hear you on the portal. These specifics are helpful as we work to improve the member experience.

Rated 5 out of 5 stars

Basically I can afford it

Basically I can afford it. Good communication like the home portal. So far so good

October 29, 2026
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Reply from Collective

Thanks for sharing! We hope you continue to have a great experience!

Rated 5 out of 5 stars

The price is unbelievable

The price is unbelievable! I also have felt better on this than I've felt in years. I have more energy, less aches and pains. My blood pressure has even gone way down. I love it!

October 29, 2026
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Reply from Collective

Incredible! Thank you so much for sharing!

Rated 5 out of 5 stars

Collective has been a great experience

Collective has been a great experience! The doctor asks questions and really wants you to have the experience you are looking for, but with proper medical guidance. The online portal is easy to use, delivery is only done at the beginning of the week and its on time. I am so happy I found this company. I am excited to see them expand into the supplement/peptides.

October 29, 2026
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Reply from Collective

Thank you for sharing! Feedback like this makes all the hard work worthwhile. We're so glad you're here!

Rated 5 out of 5 stars

I am really impressed with this company…

I am really impressed with this company Collective. Everything about Collective has been so professional. I highly recommend this company. I switched to Collective after a year with another provider.

October 29, 2026
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Reply from Collective

Love hearing this! We're grateful you found us and appreciate you spreading the word!

Rated 5 out of 5 stars

The medication is doing the job

The medication is doing the job. I really appreciate the responsiveness of the Collective team. If I have questions or concerns I get a quick, thorough response. My medication comes when I expect it. I like that I could easily look up my doctor and the compound pharmacy to personally vet them and know I am getting quality service and product.

October 28, 2026
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Reply from Collective

We're so happy you've had a great experience! Thanks for trusting us and being part of Collective.

Rated 5 out of 5 stars

So far, so good

I love being able to message with a prescribing doctor and responses were quicker than I expected. Once I was approved, my order was quickly shipped and arrived within 2 days. I'm still in the first month so I can't speak to how subsequent orders will be but so far, so good. I feel like they've been clear about monthly cost as well as yearly cost. Still WAY cheaper than what the manufacturer sells.

October 28, 2026
Rated 5 out of 5 stars

Can’t be beat for price & service

The price, ease of ordering & service provided cannot be beat.
This company is genuine. From the sign up process to the receiving of my meds, I received communication every step of the way. The sign up process was very thorough but easy to complete. I was notified by email & then app once I was approved. The meds arrived well boxed with ice packs so med were still cold.
I am very impressed with the app & what all it offers.
I highly recommend Collective for your GLP-1 needs.

October 28, 2026
Rated 5 out of 5 stars

I’m beyond impressed with Collective

I’m beyond impressed with Collective, and I’m singing it from the rooftops - several of my friends/colleagues have switched from other Telehealth companies, and every one of us has had a great experience. Completely hassle free, and better service at a lower cost?! Yes please. I’ll be staying with Collective for the long haul.

October 28, 2026
Rated 5 out of 5 stars

Awesome experience

So far, great experience. Everything has been prompt and informative.

October 28, 2026
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Reply from Collective

Thank you so much for sharing!

Rated 5 out of 5 stars

Great service

Fast customer service/doctor response. Quick shipping and great price!

September 24, 2026
Collective logo

Reply from Collective

Thank you so much for sharing!

Rated 5 out of 5 stars

What a Great experience I'm having with…

What a Great experience I'm having with Collective. The assessment process was quick. The doctor explained what my protocol would be and answered all my questions in a timely manner. My 1st month of medication arrived within 4 days of my assessment. The pricing is phenomenal and potency of medication is on point. They use Wells Pharmacy in Ocala Florida and my package arrived cold and nicely packed. They even included anti-nausea medication complimentary with my order. Hands down the best decision I could have made after dealing with Embody which was a nightmare and Mochi became too expensive. Thank you Collective 🤎🤎🤎 for making it affordable for anyone choosing to live a lifestyle of health and wellness.

October 28, 2026
Rated 5 out of 5 stars

So far it been excellent

So far it been excellent. Fast shipping amazing packaging. Price is best i have found. Use code for great deal.

October 12, 2026
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Reply from Collective

Thank you so much for sharing! We're happy to have you with Collective!

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