Collective Reviews 

282
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the affordable pricing, noting that the membership model makes treatments accessible without breaking the bank. People also highlight the fast shipping, secure packaging keeping medications cold, and the supportive medical team that always answers questions promptly. Some reviewers were not happy with customer support response times and overall communication channels. A few customers mentioned experiencing unexpected delays, noting that getting answers or resolving medication issues took multiple attempts and caused frustration. However, most consumers still remain very satisfied with the excellent service and value provided.

What people talk about most

Product

Clients share satisfaction on product, frequently highlighting fast shipping with secure, cold packaging and... See more

Customer service

Consumers find customer service to be positive, highlighting fast response times and helpful support through... See more

Response time

Customers had positive experiences with response time, frequently highlighting that support agents and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love collective. I signed up and the process was very fast. They put a lot of effort into packaging! Those small things matter in a world of many telahealth options. I've taken 6 doses and can say w... See more

Company replied

Rated 5 out of 5 stars

This is my first time using a GLP-1, and I am so happy I decided to use Collective. The instructions are clear, my doctor is responsive, and the guides are truly helpful. I also received my prescripti... See more

Company replied

Rated 5 out of 5 stars

Amazing company - They don’t BS you and lie saying they are “FDA approved/certified”, the package was still cold even on a hot summer day, shipping was super fast and customer service has been wonde... See more

Company replied

Rated 5 out of 5 stars

For the first time, I can afford a GLP-1 and Collective has made it smooth sailing. I have struggled for years to lose weight and was extremely discouraged. I found Collective via Reddit and the ent... See more

Company replied


Company details

  1. Online Pharmacy
  2. also in
  3. Medical Clinic
  4. Weight Loss Service
  5. Wellness Program

Written by the company

Collective is taking on the high cost of healthcare with a simple conviction: the medicines changing people’s lives shouldn’t be priced beyond their reach. Our membership model pools our members’ collective buying power to negotiate the lowest prices from licensed US pharmacies and put the savings where they belong: with the people paying for care. We’re starting with doctor-prescribed, third-party tested compounded GLP-1s, which also comes with ongoing medical and nutrition support. There are also no price hikes when your dose increases, and no bulk medication purchases. Behind Collective is Gunnar Lovelace, co-founder of Thrive Market, who helped make organic groceries affordable for millions of American families. After experiencing the benefits of GLP-1s himself, he saw another industry overdue for a price reset. GLP-1s are just the start. Collective is expanding into longevity treatments and supplements, bringing the same demand for affordability to the next wave of care. Because medical progress means very little if the people who need it can’t afford it.


Contact info

4.8

Excellent

TrustScore 5 out of 5

282 reviews

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4.8

All reviews

(282)

282 reviews in the last 12 months

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Rated 5 out of 5 stars

Company that is HONEST and helpful always.

This company is amazing.They help low income people even get shots they normally wouldn’t afford. I can reschedule shipments, earn referral credits to get free boxes of medication and I cannot rave enough about the customer service. If you have a problem and you wait more than 12-24 hours go on Reddit and you can talk to company affiliates on there. The price is the cheapest out there and they formulate with glycine so the pharmacy they use is even better than zepbound I’ve read. This company is what it says it is and doesn’t pull any tricks.

October 28, 2026
Rated 5 out of 5 stars

They are very responsive and caring best value for the best Tirzepatide and best service.

They are very responsive and caring about the history and the previous treatment. The package was absolutely well done. For one vial the package was 16 inches W, H,D and was packed with so many ice packs which in the 129 degree heat it would keep it as cold as fridge. This showed they are there only to sell but support and value the customers. There is $199 membership but if you divide that by 12 month and add $69 monthly for your vial the amount paid monthly will turn to be $84 per month. The best thing is they send it to you each month. So the injection will have the full potency for 30 days since the pharmacy is 503A and af6er about 35 days the medication doesnot really have its effect anymore. This is based my experience and facts not assumptions.
So you will recieve the best injection fir the great price.
As far as they customer support goes they are the best. Whenever I had a question I received the answer almost immediately.
I would highly recommend this company. You get the great value fir the great price and best supports.
Everything is five star.

October 12, 2026
Rated 5 out of 5 stars

Highly recommend!!

Highly recommend!!! Very responsive and reliable. Very quick shipping and reliable.

October 1, 2026
Collective logo

Reply from Collective

Thank you so much for sharing!

Rated 5 out of 5 stars

First Month With Collective

This is my first month with Collective. It is easy and quick to sign-up. Once I was approved it was only a few days before I received my medication in a well-insulated box with ice packs. It came with alcohol pads, syringes and instructions. This seems to be an affordable option for those looking for glps! Customer Service has been great too!

October 15, 2026
Rated 5 out of 5 stars

Great company for weight loss with…

Buying compounded terzepetide through The Collective is a great experience! The product is excellent, pricing is affordable and customer service is unmatched. The product ships quickly, still having frozen ice packs upon arrival in the Florida heat! Their referral program is also amazing and was not expected! Much better experience than with the prior company that I had been using.

October 27, 2026
Rated 5 out of 5 stars

The process was simple to get started

The process was simple to get started. The medication is automatically refilled and shipped on time. If you need to speak with someone or have any questions, they are just a phone call away. Of course the price needs to be mentioned, it is a great price for what you get.

August 15, 2026
Rated 5 out of 5 stars

I was very apprehensive to try…

I was very apprehensive to try Collective being that they are new to the playing field but it truly was the best decision I have made.
The care of support staff and the doctor's is amazing! Anytime I have a question they are always there with an answer and always reply within a short time. There packaging is also top notch! The company is used before did the bare minimum when it came to packaging and sometimes meds would arive warm with a melted ice pack. Not with Collective. Each package has had 3 ice packs and plenty of packaging to keep my meds cold! They definitely love over and above!

October 7, 2026
Rated 5 out of 5 stars

So far so good!

So far so good, only one month into it. But first shipment was cold and fast, so all good!

September 30, 2026
Collective logo

Reply from Collective

Thank you so much for sharing! We're happy to have you with Collective!

Rated 5 out of 5 stars

Research, implementation with results

After considerable review of the organization along with the pharmacy the drug was coming from, the process was straight forward and easy. I had never given myself a shot before and the instructions are simple to follow. They give you step by step instructions with video to follow. I couldn't be happier with the results!

October 28, 2026
Rated 5 out of 5 stars

Love Collective!

The customer service is amazing! I started the process on Monday night, talked to the doc, my order was sent to the pharmacy on Tuesday, and I had it delivered on Thursday! I finished up an rx of Zepbound before I started Collective’s compound, and can tell a difference all ready. For me, the side effects are less on the compounded. I intend to keep my relationship with Collective throughout my journey!!

September 28, 2026
Rated 5 out of 5 stars

Collective is awesome

Collective is awesome, no issues so far and med arrives on time and cold. I have no complaint.

October 28, 2026
Collective logo

Reply from Collective

Thank you so much for sharing! We're happy to have you with Collective!

Rated 5 out of 5 stars

Very Pleased!

I'm just getting started with Collective! So far we are 5 star! Everything went exactly as promised! The saving is unbelievable! Thank you Collective🩷

October 14, 2026
Collective logo

Reply from Collective

Thank you so much for sharing! We're happy to have you with Collective!

Rated 5 out of 5 stars

The customer service is exceptional

The customer service is exceptional! I've used 4 different providers before finding Collective, and the communication, accessibility, and glp1 resources they provide are the best I've seen.

October 28, 2026
Rated 5 out of 5 stars

Glad I Switched

Simple intake process and easy-to-use portal made it easy to switch from another supplier. I've been happy with the product and shipping so far.

October 1, 2026
Rated 5 out of 5 stars

The best customer support

The best customer support. Pharmacies you choose are outstanding. Product ships in very nice packaging!!

October 28, 2026
Collective logo

Reply from Collective

Thank you so much for sharing! We're happy to have you with Collective!

Rated 5 out of 5 stars

Easy

Easy, quality, efficient, responsive.

October 28, 2026
Collective logo

Reply from Collective

Thank you so much for sharing!

Rated 5 out of 5 stars

Low Cost, Efficient Customer Service!

I am grateful that the cost is sp much less than with my former supplier. I have been very lucky that I've lost weight gradually and safely without side effects. I move from place to place throughout the year, and customer service has changed my delivery flawlessly. I highly recommend Collective!

October 28, 2026

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