I started using colorhouse 5 years ago when we moved into our house. We painted every single room with colorhouse paint, 3 bedrooms, living room, dining, kitchen and hallways and all ceili... See more
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The website doesn't clearly show what colors are available; it is complicated and limiting. I did end up speaking to a representative and learned that colors can be custom mixed, but that's a lot e... See more
Company replied
I bought 3 gallons of Colorhouse Paint, Eggshell. Thrive .03 thru Amazon after reviewing an advertisement in Good Housekeeping. 1. The ad said that the paint could be used on furniture. The c... See more
Company replied
WARNING: I've learned the hard way to always check the ONE STAR REVIEWS. This paint STINKS LIKE OLD RUBBER. I used two different colors in two different rooms and AFTER TWO YEARS they still have a... See more
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About Colorhouse
Information provided by various external sources
Contact info
519 NE Hancock #B, 97212, Portland, OR
- 503 493 8275
- customerservice@colorhousepaint.com
- colorhousepaint.com
I started using colorhouse 5 years ago…
I started using colorhouse 5 years ago when we moved into our house. We painted every single room with colorhouse paint, 3 bedrooms, living room, dining, kitchen and hallways and all ceilings. We have had no issues with any bad smells or poor coverage like other reviewers. This was in 2015 when they were selling the paint at home depot.
In 2017 we renovated a 1 bedroom apartment downstairs in our multi family home. I wanted colorhouse again but they stopped selling it at home depot. Luckily we found a retailer in our city. We had the contractor use the paint in every room, it was a gut reno. Again no issues.
Last year there was a small leak and our tenant asked if we had any leftover paint to paint a hallway. We did and he used it. Again NO ISSUES. This is paint that was sitting there for years and was easy to mix and quality was not affected.
I wonder if the retailer has any influence on the quality of the paint. I.e. using an authorized and highly rated retailer, or if the quality has in fact gone down. We bought new paint last in 2017 so as far as I know it was still a quality product at that point.
I am genuinely sad about the negative experiences other people have had, it doesn't sound like the paint I've used at all.
WARNING
WARNING: I've learned the hard way to always check the ONE STAR REVIEWS. This paint STINKS LIKE OLD RUBBER. I used two different colors in two different rooms and AFTER TWO YEARS they still have a SOUR, CHEMICAL SMELL.
I've been lingering on making this review, but now that it's getting cold, and the windows need to be closed, that wretched smell is coming back. I feel like IT'S MY DUTY TO LET OTHER PEOPLE KNOW that my experience with this paint has been CATASTROPHIC.
I wrote them and they responded with "WE ONLY MAKE SUBSTANTIATED CLAIMS ABOUT OUR UN-TINTED PAINT FOR A REASON, ITS THE ONLY THING THAT WE ARE AT ALL IN CONTROL OF." (So in other words, ONCE TINTING IS ADDED, IT NULLIFIES THE WHOLE "LOW ODOR. LOW VOC" CLAIMS THEY MAKE) Picture pouring motor oil on an organic salad. All these vibrant colors they advertise are the very thing that will turn it into exactly what they are advertising it isn't!!!
It's just another big, overpriced scam, trying to cash in on the new "Back To The Earth" movement. I wish I'd read the fine print.
This painting it's manufactured at the…
This painting it's manufactured at the Phoenix warehouse. It is used by rework paint horrible. Very watered-down paint the paint is so old a half of it is expired and still send out to venders for sale
The Best Paint in the World
This is my experience using Colorhouse paints.
1. Colorhouse paints are creamy. Decades ago, Benjamin Moore used to have creamy paints that literally put a skin on the wall. I think BM is not what it used to be.
2. The colors are nice. For example, Bisque white looks like white clay. I describe it as "classy, Manhattan".
3. It has no odor. Regarding the review that says the paint smelled, I just don't know how that review is true.
4. It dries fast.
5. The first coat covers about 90%. After the second coat, the paint is deeply opaque, showing the true color. Regarding the review that said they are professionals and the coverage is poor, I have difficulty believing that two coats of Colorhouse paint can't cover anything.
I must admit that I do not use primer. I have gotten great results with two color coats only. I must also admit, I paint by brush only, no rollers. I have a dozen Purdys and Woosters. A 4" brush will paint the center of a wall very quickly. Have the courage to try it. Some high end customers order brush only paint jobs.
Regarding the review that says two coats of paint comes off and is still tacky after two weeks, this is hard to understand. Are we talking about normal sheet rock walls? I have painted coat #2 after four hours and have found that after two weeks, the eggshell finish paint is hard and doesn't chip off.
6. This paint has given me "blow you away" results.
7. Using this paint means that you care about the person who is living in the space because it has no chemicals that are deleterious to your health. The old chemical laden paints have been found to still be leaching 50% of their dangerous chemicals even after two years.
8. I had the pleasure of speaking with the President. She is enthusiastic, intelligent, open minded, hard working, and cool.
9. Why would you prefer buying paint from a ginormous corporation instead of an American grass roots company run by people who love and live their paints every day?
All these reasons make me love this paint. This paint makes you feel good. It's the new Benjamin Moore but healhier. The review that said they can't wait to paint again is true. I'm about to paint two more rooms. And I can hardly wait to get the awesome, "blow you away" results that I got before.
Good luck and God bless.
Worst paint ever. DO NOT BUY
Worst paint ever. Worst customer service ever. The bedroom I painted has such a bad odor I have not been able to be in the room without my eyes burning. Called company and asked for help. They made me send in a picture of a my paint can, took 2 weeks to test it, then told me it was negative so I was SOL> No other help. They have not even answered if this is toxic. A question I asked day one. The didn't even offer a refund. This paint has cost me dearly. I cannot use my bedroom, I have had to sleep on the floor making my sciatica worse. We have had to keep the window open in over 100 heat. I have never hated a product more in my life or the company that wont stand behind it.
Wanted to love it. Turned out to be the opposite.
We bought two colors from the Crate and Barrel color line. We thought it would be great to have a less toxic alternative from a small, independent company run by designers, with great colors to boot. We also thought it would be high quality. We're pretty disappointed in the paint. My husband is a high-end contractor and a home improvement expert, so we know we did everything to the extreme best; we are far from amateurs. The paint does not cover well, even with the appropriate compounding, taping, sanding, and primer used before it. It also comes off extremely easily and this is after two coats. This is incredibly annoying especially on the walls that have the dark blue (Crate and Barrel Blue 6) which require touch ups already. The walls were initially painted only two weeks ago. The eggshell finish has a slightly tacky feel even though it's been dry for two weeks. This paint was expensive for the poor quality. We would have been much better off sticking to Benjamin Moore or Pittsburgh, which we've already discussed using to cover this paint sooner rather than later. I cannot comment on customer service as we did not have to contact them for our order. It did take longer than expected to ship to us, though. That is also disappointing, but would have been worth it if the paint was high quality.
Amazing customer service that saved my small condo from looking like a nursery!
I stumbled into Colorhouse because it was only a few blocks away from my condo. What I found inside was a passionate company that has created an amazingly environmentally friendly product. To top it all off they had one of the most customer friendly teams I've ever met. I am not an experienced painter nor was I attempting to do a very large project but the Colorhouse team was truly amazing in helping me through the process. Lynn Morgan in customer service was my panting angel and if she hadn't guided me through the process my entire place would have looked like a kids nursery! I'm so please with how the project turned out and I couldn't be more thankful for Lynn and the Colorhouse team! I definitely will pass you details to anyone in need of an amazing project and great customer service. Thanks again!
Oliver
Colorhouse is the best!
What's not to like about Colorhouse Paints. They are eco friendly, come in an amazing array of colors for any palette.
They are a dream to work with.Their customer service is top notch and are more than happy to help. I really can't say enough good things about the product and the company. These are the best paints on the market and we are proud to use them on our products.

Reply from Colorhouse
Great quality paint!!!
I'm a one coat paint snob. So I like good quality paint. Wasn't sure at first if this was going to be it, since I was going with a lighter paint over a mid-blue color. But it dried beautifully and only had to do a few touch ups over some of the brush strokes. The quality is really outstanding. Will definitely be using again.

Reply from Colorhouse
Great Paints and Great Service
I've really enjoyed working with Colorhouse paints in my apartment. I also appreciate their "color nerds" steering me in the right direction!
Great coverage and no smell!
By far the best paint I've purchased. I recently purchased Aspire .01 (a very light yellow) for a wall in our bedroom. The walls are a dark brown and I was concerned I needed primer as well before putting on the Colorhouse paint. After talking with their Color Help team, they said primer wouldn't be necessary but I would need a couple coats. Skeptical but trusting, I painted the wall without primer. I was excited to see two coats covered the wall easily and covered the dark brown without issue. A bonus was that there was hardly any smell while painting, and when it dried you couldn't tell the room had been painted at all! I've painted many rooms with other brands in the past and have always needed to air out the room for days to get the fumes out. Not with Colorhouse! I definitely recommend Colorhouse paint to anyone.

Reply from Colorhouse
Paint Coverage
I bought 3 gallons of Colorhouse Paint, Eggshell. Thrive .03
thru Amazon after reviewing an advertisement in Good Housekeeping.
1. The ad said that the paint could be used on furniture. The can said not to use the paint on furniture, cabinet or floors. The Customer is left to figure out what to do
2. The paint requries 2 to 3 coats to cover a wall. The first coat dries to a yellow background tink
For the price of the paint and the inability to cover I do not recommend anyone purchasing the paint. This is true case of buyer beware!

Reply from Colorhouse
Great advice!
I received great advice which took my theme and tastes into consideration. I now feel more confident to apply the ombre technique I was thinking of and discovered that Colorhouse has the best selection of paint colors! Thank you!

Reply from Colorhouse
Great customer service
Hi, I had an issue with one white paint color on my wall looking a bit different than the small chip I chose it from. Still not quite sure what had happened. I emailed customer service and after couple of emails back and forth they decided to send me a replacement paint that would be custom colored to my preference. It arrived at my door step few days later which was a lot faster than I had gotten the original paint through a third party vendor. I don't know if it is common practice with them, but to me it shows how great the company is considering most of the ordering happens online; and it was no hassle from my part.
I have used several of their products (different neutral and white colors) and they were true to the chips I had. They also were easy to apply and rolled on smoothly. I used eggshell and flat finishes and they both worked a lot better than some other "green" alternatives I tested on a piece of primed drywall. They don't smell and they dry in reasonable amount of time. Coverage after primer and two coats of Colorhouse paint was very good on new drywall with no photographing. Thanks.

Reply from Colorhouse
paint i trust
I've used several shades of interior paint and the primer too. I used the bright orange first in my kids' room and it was perfect! So bright, cheerful, and rich. I used a chocolatey brown for our kitchen and a green shade for our living/dining room. I've had no issues with the application, coverage, or durability so far. Best of all, besides the wonderful colors, is the very low odor when applying and no odor when dried.

Reply from Colorhouse
Love receiving your emails, and love your paint.
I am an artist and really appreciate your color palette, and the beautiful texture of your paint.

Reply from Colorhouse
Quality Paint Company
I love everything about Colorhouse. They make a fine quality product that is safe and beautiful. As an artist myself, I love their color palette. As a mom, I love that my daughters aren't exposed to toxic paint fumes.

Reply from Colorhouse
I am highly drawn to Colorhouse, their palette, their stance for our planet and their easy communication style.
First, I love the new branding and website for Colorhouse. The website is clean, inviting, fresh and easy to navigate with short, clear copy. Their 128 color palette is a gorgeous and comprehensive collection without being overwhelming. I'm particularly drawn to the chameleon-like neutrals, the awesome lights and whites but also the glorious more vibrant hued colors for accent walls and pieces.

Reply from Colorhouse
This Paint Doesn't Stink
So far, I've painted two rooms with Colorhouse and two with another "low" VOC national brand. The two rooms painted with the other brand will be repainted with Colorhouse because I honestly love the velvety texture of CH eggshell over any other paint brand.
One coat of Colorhouse covers, two coats get into the nooks and crannies of the orange peel texture on our walls. Clean up is easy, a little hot water, a touch of soap and it's done. The smell is mild, more like an afterthought, and the colors are rich and have a depth you don't get with other paints.
My biggest issue with Colorhouse? Choosing a color. Besides the regular palettes, then the seasonal palettes, if you go to the right Colorhouse dealer they can color match almost any other color. So when I hit the Paint Bar at EcoHouse in Berkeley, I feel like a little kid with a pocketful of change in a candy store. No worries, the right dealer will have no VOC tints to give you the perfect color.

Reply from Colorhouse
No Exterior and Website Challenging to Navigate
The website doesn't clearly show what colors are available; it is complicated and limiting. I did end up speaking to a representative and learned that colors can be custom mixed, but that's a lot easier doing in person than it is cross country.
I also needed biodegradable and organic exterior paint, and this company does not provide that. I finally found someone who does, but I would have thought that it would be within the mission for this company.

Reply from Colorhouse
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