colorland.Reviews 

498
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Bought some photo items on Groupon and ending up spending hours trying to upload photos thinking it was my phone. Eventually I gave up and the vouchers expired. I asked for more time to use them and s... See more

Rated 1 out of 5 stars

I purchased from their site via topcashback. They decided not to honour my cashback claim. By saving themselves 10 quid, they have ensured we will never purchase from them going forward. All the best... See more

Rated 5 out of 5 stars

Excellent....easy to use and amend to suit your own needs . I'm a total novice at this type if thing and found the customer service superb. Unfortunately my initial attempt at completing my project... See more

Rated 5 out of 5 stars

Two more excellent photo books from Colorland. The quality is superb & there are lots of different templates to use as well as being able to adjust these to accommodate your own design. Customer servi... See more

Company details

Information provided by various external sources

Colorland is a global digital printing house, created by a team of photography and technoloty enthusiasts. It is not just an e-commerce full of amazing photo products. Providing you with best quality services is our mission!


Contact info

2.5

Poor

TrustScore 2.5 out of 5

498 reviews

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No history of asking for reviews

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Hasn’t replied to negative reviews

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2.5

All reviews

(498)

4 reviews in the last 12 months

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Rated 1 out of 5 stars

Order complaint

I recently placed an order with Colourland for a hen book on Tuesday Aug 31st and I chose the UPS delivery as it had said delivery in 5-6 business days.

It is now Sept 13th, 9 business days after placing my order and we are extremely disappointed. Not only is our package not delivered yet but it did not arrive in time for the Hen party. If Colourland are not able to deliver in 5-6 business days then ye are misleading customers about when to expect their packages. Extremely frustrating and would not recommend this company!

September 13, 2021
Unprompted review
colorland. logo

Reply from colorland.

Dear Mr Colm Sreenan,

thank you for your review and time.

The production of your order takes up to 3 working days. Then the delivery is 5-6 working days and we can see that your order was delivered at 14th of September. We are really sorry for the 1 working day of delay which was on the courier's side, but we do not have much influence on that.
We hope that you are happy with the product.

Kindest Regards,
Colorland Team

Rated 5 out of 5 stars

Delighted with Photo Book result

Delighted with Photo Book result. I had an issue with voucher codes (my mistake) and Colorland resolved it without issue for me with very friendly customer service. Very pleased and delighted.

July 16, 2021
Rated 5 out of 5 stars

Great company

Great company, there was a problem with damage during shipping, instant response from the company and within days new book was on its way to me.

November 23, 2020
Rated 1 out of 5 stars

According to my order my item was full…

According to my order my item was full but when I recieved it...it was only half full

October 8, 2020
colorland. logo

Reply from colorland.

Dear Brendan,

thank you for your review.

We are sorry to hear about this situation, nevertheless our Customer Service Advisor informed you correctly that photos were not included in the project. Please keep in mind that before you order the book you are informed about possible flaws in the project - you have accepted the warning which informed you about empty pages.

Kindest Regards,
Colorland Team

Rated 5 out of 5 stars

Excellent site, great quality photobooks

Excellent site with a wide range of designs to choose from. Easy to use. Great photo print quality and delivery within a few days. I have used colorland.com many times now and it never disappoints. I’ve recommended it to friends too and heard good reports back.

October 8, 2020
Rated 5 out of 5 stars

Wonderful Products

Colorland is easy to use & has a great variety of designs. The quality of the photobooks are exceptional too.

October 8, 2020

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