colorland. Reviews 10,091

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 371 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including photo books and calendars, noting the impressive reproduction of pictures and vibrant colors. Many find the editing software and web interface easy to use, offering flexibility and various options for customization, making the creation process enjoyable. The service is frequently highlighted as excellent, with many appreciating the reasonable pricing and overall good value for money. However, some people found the program complicated to use, mentioning that certain tasks like enlarging work or printing accurately on the spine were tedious. Additionally, a few customers experienced issues with the auto-fill option for arranging photos and noted concerns about high postage costs for multiple items.

What people talk about most

Product

People report positive experiences with product, consistently praising the high quality of photobooks,... See more

Quality

Customers had positive experiences with quality, frequently praising the excellent finished product, high... See more

User experience

Customers consistently note positive experiences with user experience, frequently describing the website and... See more

Service

Reviewers highlight positive aspects of service, with many consistently praising the top quality and... See more

Price

Consumers generally express satisfaction with the pricing, often describing products as reasonably or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I love Colorland. I used to use Printerpix based in London until I had a customer service issue so I looked for an alternative. Their products are much better, the quality is amazing and their custome... See more

Rated 5 out of 5 stars

A beautiful reminder of our mis spent youth. My friend has early onset dementia and is struggling with short term memory and finding her words. These photos are a reminder of the memories we shared an... See more

Rated 5 out of 5 stars

I created an A4 140 page photo-book of my recent hike around Menorca (Cami de Cavalls trail). It took me several weeks of evenings preparing it. And when I received the 3 copies I was VERY IMPRE... See more

Rated 5 out of 5 stars

The completed book was beautifully presented with fabulous reproductions of our pictures. There were some difficulties with following the instructions but it all worked out so well. Our second exper... See more


Company details

Information provided by various external sources

Colorland is an international digital printing house, built by a team of photography and technology enthusiasts. It is not just an e-commerce full of amazing photo products. We believe that there's no better way to cherish the most precious moments in your life than printing them as personalised photo products!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

10K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Colorland Excel Once Again!

This is roughly the tenth time I have used this company to produce photo books for family and friends. Each time the finished item is flawless, I cannot recommend them enough.
I will be using their services again with pleasure. Thank you Colorland.

March 15, 2026
Rated 1 out of 5 stars

Groupon with Colorland is not worth it.

I ordered three calendars using a Groupon voucher. When I logged onto the company’s website, I entered the Groupon code and it correctly added all three calendars. But at the end of the process it asked me to enter the code again, then forced me to log in — and logging in wiped the voucher details completely.
After several attempts to resolve the issue, I was only able to get one calendar delivered. The ordering system is unbelievably confusing, and when I contacted the company there was no sympathy or real support. They offered to reinstate the voucher, but postage for the first calendar was £10, and the additional calendars would also cost £10.
For reference, postage for products like this is normally around £3–£4, so for three calendars I would end up paying around £40 in postage alone — completely unreasonable.
The company itself is not great, but the real warning here is:
Do NOT use a Groupon voucher with this business.
It’s far more hassle than it’s worth.

March 12, 2026
Unprompted review
colorland. logo

Reply from colorland.

Dear Mark,
Thank you for your feedback.
We would like to clarify how Groupon vouchers for multiple calendars work in our ordering system.

When purchasing a voucher for 3 calendars, the voucher code itself is valid for three separate copies, which can be applied to one design or up to three different designs within a project. For this reason, during the ordering process you need to specify the number of copies for the project where the voucher will be applied.

If a voucher for 3 pieces is applied to a project that contains only 1 calendar, the system displays a pop-up notification informing the user that the code is valid for a larger quantity. This message is meant to ensure that customers are aware they are not using the full value of the voucher and to confirm that this is intentional.
Our support team offered to reinstate the voucher, so the remaining calendars could still be ordered. We would also like to note that delivery costs are clearly stated in the Groupon offer itself, as well as displayed during the checkout process before payment is completed.

We are sorry that the ordering process felt confusing and appreciate the feedback, as it helps us improve the experience for future customers.

Kind regards,
Colorland Team

Rated 1 out of 5 stars

The wedding photos printed here are…

The wedding photos printed here are yellow and lack green. 420 photos in the bin and the complaint was not accepted. What a disaster. The machines are supposedly configured correctly, but I printed elsewhere and it looks the same as I see it on the OLED screen and IPS matrix calibrated for photography. I'm complaining because in the complaint I was accused of having a faulty screen. Do not order photos here. There are other, better places.

February 9, 2026
Unprompted review
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Reply from colorland.

Dear Chris,
Thank you for sharing your feedback. We are very sorry to hear about your disappointment with the prints and understand how upsetting this situation must be, especially when it concerns important wedding photos.

Please note that all of our printing machines are regularly calibrated according to professional printing standards to ensure consistent colour reproduction. Differences between screen display and printed photos can sometimes occur due to variations in screen technology, brightness settings, colour profiles, and calibration methods. For this reason, during the complaint process we may ask about the device and settings used to prepare the files, as this can help us properly investigate colour differences. This is never meant to suggest fault on the customer’s side, but rather to help identify the cause of the issue.

We take every complaint seriously and carefully review submitted materials against our production standards. We are truly sorry that, in this case, the result did not meet your expectations.
Best regards,
Colorland Team

Rated 1 out of 5 stars

Would never use this company…

Would never use this company again,awful quality with background of album overlaid over pictures and when complaint raised denied all responsibility can said album was submitted like it even though we used their album editor.

December 20, 2025
Unprompted review
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Reply from colorland.

Dear Alan, thank you for your feedback.
We’re sorry to hear that you’re disappointed and we truly regret that the final product did not meet your expectations.
We would like to clarify that all albums are printed exactly as they are designed and submitted by the customer. Our system does not alter, correct, or modify layouts in any way — including backgrounds, overlays, or image placement. Even when using our online album editor, the final responsibility for reviewing and approving the design before submission remains with the customer.
For this reason, we are unfortunately unable to take responsibility for design elements that were approved and sent to print. That said, we genuinely understand how frustrating this experience must have been and appreciate the feedback, as it helps us better explain the process to future customers.

Rated 1 out of 5 stars

Purchase though Groupon

Purchase though Groupon, delivery is a rip off, I bought 2 canvas and they make you pay two lots of delivery £10.99 x 2 , I did contact colorland by phone but was told I would have to do a second order and pay the delivery charge for a second time.

January 14, 2026
Unprompted review
colorland. logo

Reply from colorland.

Thank you for your feedback. We’d like to clarify that this is not how our delivery charges are applied. If there has been any confusion or an error, we kindly ask you to contact our customer service team with your order details so we can investigate it.

Rated 5 out of 5 stars

Happy customer

The interface for using the software is excellent. The products have been consistently good and the joy they bring to people is lovely to witness.

December 10, 2025
Unprompted review
Rated 2 out of 5 stars

Delivery timescales are just a gimmick

Print quality is okay.

Print time is dreadful! Made several different orders days apart one was upgraded to FedEx and they all turned up on the same day. So no point paying an upgrade!!

December 15, 2025
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Reply from colorland.

Thank you for your feedback. We’re very sorry for the delay.
Your orders were placed during the Christmas peak period, when we experienced exceptionally high order volumes and some production challenges. Unfortunately, this impacted our usual delivery times, even for upgraded shipping options. We sincerely apologise that the upgrade did not meet expectations.

We appreciate your understanding and thank you for your patience during this very busy period.

Rated 3 out of 5 stars

A quality product which made a lovely present.

The book when it was delivered, was beautiful and the paper was of good quality.
The reason I gave 3 stars and not 5 was because I found it rather complicated to use the programme. Having to constantly use the + and - signs to enlarge the work was tedious. The function buttons were very comprehensive, giving a lot of choice. It would probably be easier if I did another book, because the process would be more familiar to me.

December 15, 2025
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Reply from colorland.

Thank you for your feedback and kind words about the quality of the book.
We’re sorry to hear that using the program was complicated. Please don’t hesitate to contact our Customer Support team — they’ll be happy to help and guide you through the editor.

Rated 1 out of 5 stars

Rubbish work

Most photos were printed without putting the heads or upside down. Real rubbish work was done. Its not worth all the advertisement that I received

November 22, 2025
colorland. logo

Reply from colorland.

Dear Betty,
thank you for your feedback.
We’re sorry to hear that you’re unhappy with your order. Please note that cropping and positioning of images is determined by the files provided, and it is the customer’s responsibility to ensure images are submitted as intended. We always recommend reviewing the designs carefully before finalising an order to avoid such issues.
Thank you for your understanding.
Colorland team

Rated 5 out of 5 stars

Nice quality

A really enjoyable project & nice quality albums. We have a number of these albums so it would be really useful to be able to put text on the spine for quick selection. Good turn around time too, usually delivered within 7-10 days.

December 15, 2025
Rated 5 out of 5 stars

I come back here every year

I come back here every year. The Calendars are easy to make up just downloading them from your picture library. What you receive is a high quality calendar with really good colours.
I love it.

December 15, 2025
Rated 5 out of 5 stars

Colorland are Brilliant!

I highly recommend Colorland. I have been buying calendar's from them for years and the quality, prices and postage prices are excellent.
The website is easy to navigate and the delivery of the calendars is swift.

November 12, 2025

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