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Combined Insurance (Canada) Reviews 

2,129
•
TrustScore 5 out of 5

4.8

Insurance Company
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Review summary

Created with AI, based on recent reviews

Looking at 1,546 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and genuine care, making interactions pleasant and informative. Many appreciate the personalized approach, where representatives take the time to understand individual needs and explain options clearly without pressure. The service is often described as excellent, with people highlighting the smooth process and the ability to find policies that fit their budget and lifestyle. Reviewers are particularly impressed with the diverse product offerings and the clear explanations provided, ensuring a comprehensive understanding of their coverage. However, some customers also noted that they would feel more comfortable if representatives had clearer identification beyond a business card.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Service

Consumers find service to be positive, with many reviewers describing their experiences as exceptional and... See more

Customer service

People report positive experiences with customer service, highlighting agents who are professional,... See more

User experience

Reviewers highlight positive aspects of user experience, often describing it as very good, relaxing, and... See more

Product

Clients share positive opinions on product, with many reviewers highlighting the excellent quality and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Debbie has been amazing and informative since the beginning. She has been helpful and knowledgeable and I would not have even considered extra coverage if it weren't for her! She has a calm spirit a... See more

Company replied

Rated 5 out of 5 stars

Having the right person explain all the options that well befit my situation. Not trying to just make a sell.The experience was relaxing and enjoyable. The person that I talked to was very friendly an... See more

Rated 5 out of 5 stars

Matthew Faye was fantastic. Even when my husband gave him the side eye because I asked 41 million questions, Matthew said “nope I’m the same way with all the questions” and he just kept answering the... See more

Rated 5 out of 5 stars

I would like to thank Chris Disono, Combined representative, for making the process very smooth and easy. He was friendly, helpful, and honest. He explained the benefits and offers clearly and enthusi... See more

Company details

  1. #2 of 7 best companies in Insurance Company
  2. #1 of 1 best companies in Disability Insurance Company
  3. #2 of 3 best companies in Health Insurance Agency
  4. #1 of 1 best companies in Income Protection Insurance Company
  5. #3 of 7 best companies in Insurance Agency
  6. #3 of 6 best companies in Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.

Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,129)

2,105 reviews in the last 12 months

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Rated 5 out of 5 stars

An experience that made me feel like a plan was made for me, not just some customer.

I think what stood out most with my meeting with Marie and her trainee (sorry, I'm terrible with names and don't remember her name), was the vast level of knowledge available. I admit I knew very little going in, and can confidently say that I understand so much better what my options are and how well suited they are to my personal situation. I know that if getting my policy was an online process, I would not have so comprehensive coverage of what best suits my needs. I did not feel like I was being pressured to get something because it was the best plan, but instead informed about what was best for me and my family specifically. I really appreciated that.

June 10, 2026

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