Combined Insurance (Canada) Reviews 1,871

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 1,340 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional knowledge, professionalism, and helpfulness, making the process easy to understand. Many people appreciate the clear explanations of policies and the personalized approach to finding suitable products. The service is consistently described as excellent, with consumers highlighting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the comprehensive product offerings and the company's customer-focused approach. Some people noted that the sessions felt a bit long, especially when a trainee was present, and a few mentioned not receiving the exact policies they initially requested.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the staff for being... See more

Service

People report positive experiences with service. Customers highlight the helpfulness and efficiency of... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and knowledge... See more

User experience

Users describe positive interactions with user experience. Many customers highlight how representatives made... See more

Product

Customers consistently note positive experiences with product. Many reviewers praise the products as "very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kolten explained everything, and didn't push anything on me. He took everything that I said and gave me his recommendation, but didn't try and make me choose his recommendation as that wasn't an optio... See more

Rated 5 out of 5 stars

Will I don't know yet, what is the best insurance 🤔, but the combined insurance i feel secure for my needs in the future or happens in the future. The person, who assist me is friendly, kind, and... See more

Rated 5 out of 5 stars

I h a v e been a combined client for over 50 years and never had many Claimes in that time but I was diagnosed with an autoimmune d disease and had alot of different things happening to me t! The Drs... See more

Company replied

Rated 5 out of 5 stars

The company is absolutely amazing, they have great plans nobody has. My agent Diana was very knowledgeable and professional. Helped me yo understand the policy and muched to my concern! 🙏


Company details

  1. #2 of 7 best companies in Insurance Company
  2. #1 of 1 best companies in Disability Insurance Company
  3. #3 of 3 best companies in Health Insurance Agency
  4. #1 of 1 best companies in Income Protection Insurance Company
  5. #4 of 7 best companies in Insurance Agency
  6. #4 of 6 best companies in Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Rated 5 out of 5 stars

Knowledgeable

Knowledgeable, accommodating and helpful with understanding existing policies for my parents and a new policy for my family.

May 21, 2026
Rated 5 out of 5 stars

Combined is dependable

Combined has a solid history of providing protection and has been at it for over 100 years.
Combined delivers on payment of claims and this is an outstanding reason for me to choose Combined.

May 21, 2026
Rated 5 out of 5 stars

Thank you for the great experience

Thank you for the great experience. The service was honest, helpful, and constructive throughout the process. I really appreciated the professionalism, clear communication, and support provided. Keep up the excellent work!

May 20, 2026
Rated 5 out of 5 stars

I had a inguinal hernias surgery on…

I had a inguinal hernias surgery on December 2025.

And then Luis Castellon helped me with my claim all the time, he's is super responsible and helpful person.

I recommend him 100% he provided me an excellent service and support.

February 17, 2026
Unprompted review
Rated 5 out of 5 stars

Al Santos is very good in explaining…

Al Santos is very good in explaining and discussing about his product and has answered all questions that we raise. He gave us choices and advise on which product to choose for our coverage that we can work on with the budget that we are able to pay.

May 18, 2026

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