Combined Insurance (Canada) Reviews 

2,125
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,546 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and genuine care, making interactions pleasant and informative. Many appreciate the personalized approach, where representatives take the time to understand individual needs and explain options clearly without pressure. The service is often described as excellent, with people highlighting the smooth process and the ability to find policies that fit their budget and lifestyle. Reviewers are particularly impressed with the diverse product offerings and the clear explanations provided, ensuring a comprehensive understanding of their coverage. However, some customers also noted that they would feel more comfortable if representatives had clearer identification beyond a business card.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, knowledge, and... See more

Service

Consumers find service to be positive, with many reviewers describing their experiences as exceptional and... See more

Customer service

People report positive experiences with customer service, highlighting agents who are professional,... See more

User experience

Reviewers highlight positive aspects of user experience, often describing it as very good, relaxing, and... See more

Product

Clients share positive opinions on product, with many reviewers highlighting the excellent quality and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Debbie has been amazing and informative since the beginning. She has been helpful and knowledgeable and I would not have even considered extra coverage if it weren't for her! She has a calm spirit a... See more

Company replied

Rated 5 out of 5 stars

Having the right person explain all the options that well befit my situation. Not trying to just make a sell.The experience was relaxing and enjoyable. The person that I talked to was very friendly an... See more

Rated 5 out of 5 stars

Matthew Faye was fantastic. Even when my husband gave him the side eye because I asked 41 million questions, Matthew said “nope I’m the same way with all the questions” and he just kept answering the... See more

Rated 5 out of 5 stars

I would like to thank Chris Disono, Combined representative, for making the process very smooth and easy. He was friendly, helpful, and honest. He explained the benefits and offers clearly and enthusi... See more


Company details

  1. #2 of 7 best companies in Insurance Company
  2. #1 of 1 best companies in Disability Insurance Company
  3. #2 of 3 best companies in Health Insurance Agency
  4. #1 of 1 best companies in Income Protection Insurance Company
  5. #3 of 7 best companies in Insurance Agency
  6. #3 of 6 best companies in Life Insurance Agency

Written by the company

At Combined Insurance Company, we are on a mission to make the world of supplemental insurance easier to understand so you can feel confident you’re well covered. Powered through Chubb, we provide individuals, families, and businesses the supplemental benefits they need to help fill in coverage gaps and take insurance protection further.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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4.8

All reviews

(2,125)

2,099 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Representative (Chris Disono) was very…

Representative (Chris Disono) was very helpful, thorough, accommodating, credible and honest. He was also sincere in providing info based on our needs and what we can afford to pay, which for us, is extremely important. Thank you very much, Chris!

July 1, 2026
Rated 5 out of 5 stars

Heart centred leader

Tamara leads with her heart and pure illuminated intentions, she actively listens and I appreciate her approach in gathering information through her curiosity and discernment when going through the offerings of what is best suited for her clients. I appreciate her taking time away from her family on a holiday to come to connect with me in my community.

July 1, 2026
Rated 5 out of 5 stars

I had a great experience working with…

I had a great experience working with this office. A special thank you to the representative who helped me throughout the process. They were honest, patient, professional, and took the time to explain everything clearly. I truly appreciated their guidance and support. It's not easy to find someone who genuinely cares about helping people. I highly recommend this office to anyone looking for reliable and trustworthy insurance service.

August 12, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic

Charity was fantastic at explaining our options and how each product would work in the best interest of our family.

June 24, 2026
Rated 5 out of 5 stars

I had an excellent experience with my…

I had an excellent experience with my agent, Abigale, she ensured that I felt welcomed and valued. She was professional and detailed in her delivery and I look forward to working with her again in the future.

June 23, 2026
Rated 5 out of 5 stars

Awesome experience

Awesome experience. Rachel answered all of my questions and made the experience pretty smooth. I am happy with my choices.

July 1, 2026
Rated 5 out of 5 stars

Having the right person explain all the…

Having the right person explain all the options that well befit my situation. Not trying to just make a sell.The experience was relaxing and enjoyable. The person that I talked to was very friendly and informative and did an excellent job. I now have peace of mind knowing that I will be covered for life. Thanks

June 30, 2026
Rated 5 out of 5 stars

I am an agent.

I am an agent.
And I believe in and know the value of all our products, this is the reason why I got several policies for my family and I.
These are products that everyone needs.

May 28, 2026
Rated 5 out of 5 stars

Great company

Representative was respectful and polite. Reviewed existing policy and explained new policy available. Was not wearing a name tag or uniform with the company name on it or driving a company vehicle. Would have been more comfortable if representatives had clear identification beyond a business card.

June 13, 2026

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