Comfyballs Reviews 398

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, comfort, and effective support. Many highlight the soft, lightweight fabric and how well the items maintain their shape and fit even after washing. The delivery service is frequently described as prompt, quick, and efficient, with orders arriving in good condition and often ahead of schedule. However, some customers experienced issues with sizing, finding certain styles to be too tight or not providing enough room. A few people also mentioned that while the product quality is generally high, some items did not last as long as expected. Additionally, a small number of reviewers expressed a desire for more ventilation in some products and more discreet branding options.

What people talk about most

Product

Reviewers mention positive feedback about the product, consistently praising its quality, comfort, and fit.... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent material,... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the quick and prompt... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process very easy and... See more

Service

People report positive experiences with service. Customers consistently praise the speedy and first-class... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Phoned to discuss options for boxers to purchase for my son. Staff member very helpful. Boxers posted out within about 30 minutes of me ordering them and arrived two days later. Great product as usual... See more

Company replied

Rated 5 out of 5 stars

I had a problem with sizes, being that a large in different types of boxers were different. As I could not return them they sent out another pair with no problem.

Company replied

Rated 5 out of 5 stars

Well what can I say ……. Background , I’m 57 with gravitational sag of the boys . I work where I drive a great deal and wear flame retardant corporate clothing with full flame retardant overalls on... See more

Company replied

Rated 5 out of 5 stars

The superlight long shorts are really, really good to wear when running. Any distance, any time of year, any where. I've worn them on short runs, road races, mountain (fell) races, ultras, big days o... See more

Company replied


Company details

  1. Underwear Store

About Comfyballs

Written by the company

The Most Comfortable Boxers Ever

GOT BALLS? Comfyballs was conceived and designed in Norway and is a brand that delivers real benefits. Traditional boxer trunks are not designed to keep your equipment sufficiently in place. We wanted to change that, and have developed what we believe are the most comfortable boxer trunks ever made.

SHOP NOW

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

398 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 80% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

As it says on the tin…….

Comfy exactly where they should be. Bum line is a little slack.

August 21, 2024
Comfyballs logo

Reply from Comfyballs

Thank you for sharing your thoughts! We're glad to hear they're comfy in all the right places. We appreciate your note about the bum line and will keep that in mind for future improvements.

Rated 5 out of 5 stars

These are the most comfortable…

These are the most comfortable underpants I have ever worn
My male anatomy well held in place
I will be placing another order with you soon

August 27, 2024
Comfyballs logo

Reply from Comfyballs

Thank you so much for the fantastic review! We're thrilled to hear that our underpants are the most comfortable you've ever worn and that they offer the perfect support. Looking forward to your next order!

Rated 4 out of 5 stars

Comfy but pricy

I love the product they’re so comfy, delivery was speed. It’s a shame they’re so expensive.

August 12, 2024
Comfyballs logo

Reply from Comfyballs

Hi Andrew

Thank you for your feedback. We're pleased to hear that you love the product and found it comfortable. We always aim to deliver quickly, so it's great to know we met your expectations.

We understand that the price might be a concern, and we appreciate your feedback on that. We strive to provide the best quality, and your satisfaction is important to us. Keep an eye out for any future promotions or discounts!

Thanks again for your support.

Rated 5 out of 5 stars

Super comfort and support where if…

Super comfort and support where if matters

August 16, 2024
Comfyballs logo

Reply from Comfyballs

Hi,

Thank you for your feedback! We're thrilled to hear that you're experiencing super comfort and support where it matters most. That's exactly what we aim for!

We appreciate your support and hope you continue to enjoy the product.

Rated 4 out of 5 stars

Prompt delivery!

August 5, 2024
Comfyballs logo

Reply from Comfyballs

Hi Mark,

Thank you for your feedback! We're glad to hear that the delivery was prompt. We aim to provide a seamless experience from start to finish.

Thanks for choosing us!

Rated 5 out of 5 stars

Thank you

Thank you. Happy with my purchase.

August 8, 2024
Comfyballs logo

Reply from Comfyballs

Hi Alan,

Thank you for your message! We're delighted to hear that you're happy with your purchase. Your satisfaction means a lot to us.

If you need anything else, feel free to reach out. Enjoy your purchase!

Rated 5 out of 5 stars
Comfyballs logo

Reply from Comfyballs

Hi Julie,

Thank you so much for your enthusiastic feedback! We're thrilled to hear that you think our product is fantastic. Your satisfaction is our top priority, and it's great to know we've met your expectations.

Thanks for your support!

Rated 5 out of 5 stars

Quick delivery but would have preferred…

Quick delivery but would have preferred a fly opening, not as luxurious as made out and plenty of alternatives for a lot less out there.

Anyone finding comfy balls a revelation must be wearing 25 year old underwear. Pity I expected more.

August 5, 2024
Comfyballs logo

Reply from Comfyballs

Hi Richard,

Thank you for sharing your thoughts with us. I'm glad to hear that the delivery was quick, but I'm sorry to learn that the product didn’t fully meet your expectations. We value your feedback about the fly opening and the overall feel of the product.

We strive to offer quality and comfort, but we understand that preferences can vary. We'll take your comments into consideration as we continue to improve.

Thank you for giving us a try, and we hope you'll consider us again in the future.

Rated 5 out of 5 stars

Genuine comfy balls

Good support after minor op. Good fit, no shrinkage after wash. Genuine comfy balls!

July 26, 2024
Comfyballs logo

Reply from Comfyballs

Hi Steve,

Thank you for your positive feedback! We're glad to hear that our product provided good support after your minor operation and that it fits well without any shrinkage after washing. It's great to know you're enjoying the comfort!

Thanks again for choosing us, and we hope you continue to enjoy your purchase.

Rated 4 out of 5 stars

Great product fast delivery

Great product fast delivery

July 23, 2024
Comfyballs logo

Reply from Comfyballs

Hi Alex,

Thank you for your feedback! We're glad to hear you’re pleased with the product and the fast delivery. Your satisfaction is important to us.

Thanks for choosing us!

Rated 4 out of 5 stars

They are great now that I have to wear…

They are great now that I have to wear a male heernia truss.

July 22, 2024
Comfyballs logo

Reply from Comfyballs

Hi,

Thank you for your feedback! We're glad to hear that the product is working well for you, especially with your new needs. If you have any further questions or need assistance, please don’t hesitate to reach out.

Wishing you all the best!

Rated 1 out of 5 stars

I bought three pairs of underpants for…

I bought three pairs of underpants for my husband but he found them unsatisfactory so I requested a refund for two pairs. My emails were ignored.
Any man requiring supportive pants should not waste their money on 'Comfyballs'.

July 19, 2024
Comfyballs logo

Reply from Comfyballs

Many Thanks for your review Rhiannon. Apologies you did not receive a reply to your email, it appears the team haven't received an email. If you could please send a copy of your email to nikki@solosport.co.uk i will look into this for you.

Rated 4 out of 5 stars

I would have given them 5 stars but...

To me these are very expensive but were totally worth it for comfort post vasectomy reversal. I would have given them 5 stars but sadly 3 out of the 4 pairs I purchased have suddenly started to come apart at the elastic within less than a year. Edit: Comfyballs kindly replaced these, hopefully they last longer!

August 7, 2024
Comfyballs logo

Reply from Comfyballs

Hi Ian, many thanks for your review. I'm sorry to hear you have had an issue with your order. I have checked with the team and we can't see an email from you with regards to this issue. If you would like to drop me an email nikki@solosport.co.uk with your original email i will look into this for you. Thanks

Rated 5 out of 5 stars

As usual good quality

As usual good quality, good fit, good colours.

July 16, 2024
Comfyballs logo

Reply from Comfyballs

Hi,

Thank you for your positive feedback! We're pleased to hear that you’re satisfied with the quality, fit, and colours of our products. Your continued support means a lot to us.

If you need anything else, feel free to reach out. Enjoy your purchase!

Rated 5 out of 5 stars

Great quality

Great service and quality.

July 15, 2024
Comfyballs logo

Reply from Comfyballs

Hi

Thank you for your kind words! We're thrilled to hear that you're pleased with both our service and the quality of our products. Your satisfaction is our priority, and we appreciate your support.

Rated 5 out of 5 stars

Comfortable Confy Balls

These are the most comfotable under wear I have ever worn in my 50 yrs

July 15, 2024
Comfyballs logo

Reply from Comfyballs

Hi Pamela,

Thank you for the fantastic feedback! We're thrilled to hear that our underwear is the most comfortable you’ve ever worn, especially after 50 years of searching. Your satisfaction is incredibly important to us.

If you have any other needs or questions, don’t hesitate to reach out. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Great product

Great product, very comfortable. Simple and fast ordering and personal customer service

July 19, 2024
Comfyballs logo

Reply from Comfyballs

Hi Jim,

Thank you for your wonderful feedback! We’re delighted to hear that you find our product very comfortable and appreciated the simplicity and speed of the ordering process, as well as our personal customer service.

Rated 5 out of 5 stars

Comfort

I saw these advertised and thought they looked comfortable....writing as a wife and not a wearer. I am told they are. However wish they were in a colour other than black. They do show under light coloured shorts/trousers.

July 10, 2024
Comfyballs logo

Reply from Comfyballs

Hi Elinor,

Thank you for your feedback! We’re glad to hear that the comfort of our product meets expectations. We understand your concern about the colour and how it might show under light-coloured clothing.

We appreciate your suggestion and will pass it along to our product team for consideration. If you have any other feedback or need assistance, please feel free to reach out.

Thanks for your support!

Rated 5 out of 5 stars

Very comfortable

Just a good fit and containing

July 10, 2024
Comfyballs logo

Reply from Comfyballs

Thank you! We're so pleased to hear the fit is just right and provides the support you need. Enjoy!

Rated 3 out of 5 stars

Stock can be Iffy !!

Good quality, but did not have type I really wanted, as they were out of stock!

July 15, 2024
Comfyballs logo

Reply from Comfyballs

Thank you for your feedback! We're glad you’re happy with the quality, though we’re sorry to hear the style you wanted was out of stock. We’ll do our best to restock soon—please feel free to check back or let us know if you need help finding something similar!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look