Comfyballs Reviews 398

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality, comfort, and effective support. Many highlight the soft, lightweight fabric and how well the items maintain their shape and fit even after washing. The delivery service is frequently described as prompt, quick, and efficient, with orders arriving in good condition and often ahead of schedule. However, some customers experienced issues with sizing, finding certain styles to be too tight or not providing enough room. A few people also mentioned that while the product quality is generally high, some items did not last as long as expected. Additionally, a small number of reviewers expressed a desire for more ventilation in some products and more discreet branding options.

What people talk about most

Product

Reviewers mention positive feedback about the product, consistently praising its quality, comfort, and fit.... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the excellent material,... See more

Delivery service

Clients share positive opinions on delivery service. Customers consistently praise the quick and prompt... See more

Order

Customers had positive experiences with order. Many reviewers found the ordering process very easy and... See more

Service

People report positive experiences with service. Customers consistently praise the speedy and first-class... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Phoned to discuss options for boxers to purchase for my son. Staff member very helpful. Boxers posted out within about 30 minutes of me ordering them and arrived two days later. Great product as usual... See more

Company replied

Rated 5 out of 5 stars

I had a problem with sizes, being that a large in different types of boxers were different. As I could not return them they sent out another pair with no problem.

Company replied

Rated 5 out of 5 stars

Well what can I say ……. Background , I’m 57 with gravitational sag of the boys . I work where I drive a great deal and wear flame retardant corporate clothing with full flame retardant overalls on... See more

Company replied

Rated 5 out of 5 stars

The superlight long shorts are really, really good to wear when running. Any distance, any time of year, any where. I've worn them on short runs, road races, mountain (fell) races, ultras, big days o... See more

Company replied


Company details

  1. Underwear Store

About Comfyballs

Written by the company

The Most Comfortable Boxers Ever

GOT BALLS? Comfyballs was conceived and designed in Norway and is a brand that delivers real benefits. Traditional boxer trunks are not designed to keep your equipment sufficiently in place. We wanted to change that, and have developed what we believe are the most comfortable boxer trunks ever made.

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

398 reviews

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Replied to 80% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars
Comfyballs logo

Reply from Comfyballs

Thank you for your feedback! We're glad to hear you find them comfy. We understand they’re an investment, but we hope the comfort and quality make it worthwhile. We appreciate your support!

Rated 5 out of 5 stars

Great pants!

I bought these for my husband to wear playing tennis. He likes them and the support they provide.

July 8, 2024
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Reply from Comfyballs

Thank you for sharing! We’re so glad to hear your husband is enjoying the support and comfort while playing tennis. It’s great to know they’re working well for him!

Rated 5 out of 5 stars

Great service great pants

Great service great pants

July 15, 2024
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Reply from Comfyballs

Thank you so much for your kind words! We're thrilled to hear you're happy with both our service and the pants.

We appreciate your feedback and look forward to serving you again soon!

Rated 4 out of 5 stars

Great products but a little let down by…

Great products but a little let down by the availability of some products. But good, speedy and efficient delivery after I ordered.

July 5, 2024
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Reply from Comfyballs

Thank you for your valuable feedback! We’re so glad to hear that you’re happy with the products and the speedy delivery. We understand your frustration with product availability, and we’re constantly working to improve stock levels.

We truly appreciate your support and hope to offer a better selection next time. If you have any further questions or need assistance, don’t hesitate to reach out!

Rated 5 out of 5 stars

Soft and wearable

those are comfortable

July 9, 2024
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Reply from Comfyballs

Thank you for your kind words! We’re so glad to hear that you find them comfortable and wearable.

We appreciate your feedback and hope you continue to enjoy your purchase!

Rated 5 out of 5 stars

Great boxers

Great book boxers, extremely comfy for ‘larger’ gent 😉

July 1, 2024
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Reply from Comfyballs

Thank you for the great feedback! We're so glad to hear that our boxers are providing you with the comfort you need. We always strive for a great fit for everyone!

We appreciate your support and hope you continue to enjoy them!

Rated 5 out of 5 stars

No problem easy and quick returns

I ordered 5 medium sized pairs. 5 arrived M and 1 arrived XL. The returns process was simple and the replacement pair arrived quickly with no problems.

June 19, 2024
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Reply from Comfyballs

Thank you for your feedback! We’re so glad to hear that the returns process was easy and that we were able to quickly resolve the issue with your order. We strive to provide a smooth and hassle-free experience for all our customers.

We appreciate your understanding and hope you continue to enjoy your new pairs!

Rated 4 out of 5 stars

First time purchase(s)

As a first time user, I found the site easily accessible, but slightly frustrated that I could not purchase the two items in one transaction.

Pleased with the discounts offered and for very prompt delivery.

May 9, 2024
Rated 4 out of 5 stars

Sizing problem

Great pants. Worth five stars but I'm knocking one off because the sizing advice was woeful. Having a 37-inch waist, I ordered three pairs at 2XLas suggested. Much too big: so I swapped the two unworn pairs for 1XL. Better: but it wasn't until I ordered an extra pair at L (supposedly 32-34ins) that they fitted properly.

May 8, 2024
Rated 5 out of 5 stars

Great product and customer service

Came across this company when looking for briefs for hot weather/exercise for my husband. Bought a single pair of Performance briefs to try and he’s very happy with them. Obviously more expensive than standard briefs, but not as expensive as others he has, so when offered a reduction for a further purchase, we got another 2 pairs. Still to be tested in a hot climate but so far they’re washing, wearing well and the name fits! Customer service great, with good communication and quick service. Definitely recommend.

May 7, 2024

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