Maruf & Aky did a great job - phoned ahead of their arrival and found my house easily. They were friendly and careful manoeuvring the bed into my house. The automated emails for booking needs work... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very happy with the bed. Good quality. Easy to build. I was disappointed with the lead time for delivery. The website suggests delivery will be in 8 days, but in fact it was 3 weeks. There was als... See more
Company replied
For the price the bed is fair value for money. The mattress is described as medium to firm - I’d say it’s definitely medium bordering on soft. It’s a very deep mattress - almost too see because the fi... See more
Company replied
The ordering process was very easy, and there was great communication for the shipping updates. It did take several weeks to get the mattress and bed, but that was communicated with the first shipping... See more
Company replied
Company details
Our Promise to You
Written by the company
- We're Committed to Our Customers
- At Comfybedss, our customers are at the heart of everything we do. We promise to deliver quality products, reliable service, and a seamless shopping experience every time. Your trust means everything to us, which is why we’re committed to being transparent, responsive, and going above and beyond to ensure your satisfaction. Thank you for choosing us, we’re here to make your experience the best it can be.
Our Shipping Promise
Free 2-Man Room Of Choice Delivery
Experience hassle-free delivery with our premium service! Our skilled 2-man team will deliver your order directly to your room of choice, ensuring careful handling and precise placement. Whether it’s the master bedroom or a guest room, we take care of the heavy lifting so you don’t have to. All at no extra cost – because convenience and customer satisfaction are our priority!
Contact info
Units 1 & 2 Central Workshops, WF13 2LZ, Dewsbury , United Kingdom
- 0333 533 0300
- info@comfybedss.co.uk
- comfybedss.co.uk
FLASH SALE ⚡️
4.4
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick professional and polite
May 2, 2026
Unprompted review
Reply from Comfybedss
Thank you for your feedback!
We’re pleased to hear you found our service quick, professional, and polite.
We appreciate your support and hope to serve you again in the future.
Regards
Comfybedss Customer Support.
Great service
May 2, 2026
Unprompted review
Reply from Comfybedss
Thank you for your feedback!
We’re pleased to hear you were happy with the service.
We appreciate your support and hope to serve you again in the future.
Regards
Comfybedss Customer Support.
That shallow base is just what I was…
That shallow base is just what I was looking for , delivery took a long time and I can’t find the spot to put the bolts for hardboard ,
April 24, 2026
Unprompted review
Reply from Comfybedss
Thank you for your feedback.
We’re really pleased to hear the shallow base was exactly what you were looking for. We do apologise that delivery took longer than expected and appreciate your patience.
With regards to the headboard assembly please contact our customer support team on info@comfybedss.co.uk or call 0333 533 0300 (Option 3) so they can assist you further with this.
Regards
Comfybedss Customer Support.
Delivery service shocking was given a…
Delivery service shocking was given a delivery time of 8:45-11:45 they turned up at 6am in the morning knocking on my door, waking me and my children couldn’t haven’t a conversation as they claimed they didn’t speak English.
April 30, 2026
Unprompted review
Reply from Comfybedss
We’re sorry to hear about your experience.
Unfortunately, we have no record of your order under the name "SON". Please contact our customer support team at info@comfybedss.co.uk so we can investigate this with our delivery partner.
Regards
Comfybedss Customer Support.
Bed is lovely and delivery drivers very…
Bed is lovely and delivery drivers very helpful bringing the bed inside
April 30, 2026
Unprompted review
Reply from Comfybedss
Thank you for your kind feedback!
We’re really pleased to hear you’re happy with your bed and that our delivery team were helpful bringing it inside.
We appreciate your support and hope you enjoy your new bed.
Regards
Comfybedss Customer Support.
The bed came as advertised and…
The bed came as advertised and delivered to the room. Easy set up. Communication with company and couriers was good thoughout.
April 30, 2026
Unprompted review
Reply from Comfybedss
Thank you for your feedback!
We’re really pleased to hear everything arrived as expected and that the setup was straightforward.
We appreciate your support and hope to serve you again in the future.
Regards
Comfybedss Customer Support.
Great service
Great service, fast delivery. Nice selection of fabric choices too!
April 29, 2026
Unprompted review
Reply from Comfybedss
Thank you for your kind feedback!
We’re really pleased to hear you were happy with the service, delivery, and fabric choices available. It’s great to know you found something that suited your needs.
We appreciate your support and hope to serve you again in the future.
Regards
Comfybedss Customer Support.
Delivery & quality of product great thx
April 1, 2026
Reply from Comfybedss
Thank you for your feedback!
We’re really pleased to hear you’re happy with both the delivery and the quality of your product.
We appreciate your support.
Regards
Comfybedss Customer Support.
Great service
Great service - great installation - quick and speedy - very affordable and would defo recommend again
April 26, 2026
Unprompted review
Reply from Comfybedss
Thank you for your kind words!
We’re really pleased to hear you were happy with the service.
We truly appreciate the recommendation and hope to serve you again in the future.
Regards
Comfybedss Customer Support.
No mattress labels
Whilst I had no issues with the delivery of my order, the mattress delivered was a disappointment. I ordered a zip and link mattress with medium firmness. I had a mattress with medium firmness before and the new one can only be described as firm, to say the least. The first few nights were very uncomfortable and I am now considering buying a memory foam top layer. It is astonishing that Comfybedss mattresses have no labels attached at all, with the exception of a label indicating fire resistance. You simply cannot tell whether the correct item has been delivered. Without any labels, how can you prove product authenticity or quality standards? I should have checked reviews before ordering as this issue has been raised before, it seems.
It was my first ever online order for a mattress and it will be my last.
April 24, 2026
Unprompted review
Reply from Comfybedss
We’re sorry to hear about your experience.
Unfortunately, we’re unable to locate your order based on this review. Please contact our customer support team via email at info@comfybedss.co.uk so we can look into this for you.
Mattress comfort is very much a personal preference, and what feels medium to one person may feel firmer to another. We do offer a 30-night sleep trial to help ensure suitability - full terms can be found here: https://comfybedss.co.uk/pages/sleep-trial
Regards
Comfybedss Customer Support.
Fairly happy
Fairly happy. Construction and quality reasonable not outstanding. Don t like the silver trim on the drawers makes it look cheap
April 28, 2026
Unprompted review
Reply from Comfybedss
Thank you for your feedback.
We’re glad to hear you’re fairly happy overall and that the construction and quality met expectations. We do appreciate your comments regarding the silver trim on the drawers, this kind of feedback is helpful for us when reviewing our product ranges.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
Regards
Comfybedss Customer Support.
Comfybedss did a great job
Comfybedss did a great job, delivered significantly in advance of the originally agreed delivery schedule. Very pleased.
April 28, 2026
Unprompted review
Reply from Comfybedss
Thank you for your kind feedback!
We’re really pleased to hear that your order arrived ahead of schedule and that you’re happy with the overall service. It’s great to know we met your expectations.
Regards
Comfybedss Customer Support.
Everything went smoothly from ordering…
Everything went smoothly from ordering to delivery, would recommend to family and friends, delivery was first class, thank you all
April 21, 2026
Unprompted review
Reply from Comfybedss
Thanks for your kind words, we’re really glad everything went smoothly and that the delivery service stood out. We really appreciate the recommendation 😊
Regards
Comfybedss Customer Support
Sprung Bed Base and Headboard
From ordering our sprung bed base and headboard, delivery, placement in the bedroom and quality of product Comfybedss were excellent - highly recommended.
April 6, 2026
Unprompted review
Reply from Comfybedss
Thanks so much for your kind words, we’re really glad everything from ordering to delivery and setup went smoothly for you. Great to hear you’re happy with the quality as well 😊
Regards
Comfybedss Customer Support
Very happy with the delivery team who…
Very happy with the delivery team who also assembled the bed for me . Thank you .
April 22, 2026
Unprompted review
Reply from Comfybedss
Thanks so much for your kind words, we’re really glad the delivery team got everything sorted and set up for you. Enjoy your new bed 😊
Regards
Comfybedss Customer Support
Great service
Great service, straight forward delivery and good quality bed. Thanks
April 23, 2026
Unprompted review
Reply from Comfybedss
Thanks for your lovely feedback, we’re really glad everything was smooth and you’re happy with the quality. Enjoy your new bed 😊
Regards
Comfybedss Customer Support
Delivery arrived on time
Delivery arrived on time. Delivery team very helpful. Item exactly as described. Happy to recommend
April 23, 2026
Unprompted review
Reply from Comfybedss
Thanks for your kind words, we’re really pleased everything arrived on time and that the team looked after you. Glad you’re happy with your new bed 😊
Regards
Comfybedss Customer Support
quality made bed
quality made bed
very sturdy and easy to put together our was a single ottoman bed with side lift which I thought would be really hard to put back down but the gas struts had been adjusted to just the right strength which makes it easy
April 21, 2026
Unprompted review
Reply from Comfybedss
Thanks for your great feedback, we’re really glad to hear you found the bed sturdy and easy to put together. It’s good to know the lift mechanism is working just right for you as well. Enjoy your new bed 😊
Regards
Comfybedss Customer Support
Excellent product and delivery
Excellent bed base as advertised. Delivery by the best team, very professional, polite, mindful of property, helpful and did the job expertly . I paid for unwrapping , assembly of new bed and disposal of old one. This was all done to my satisfaction. Brilliant !
April 27, 2026
Unprompted review
Reply from Comfybedss
Thanks so much for your kind words, we’re really pleased everything went smoothly and that the team looked after you so well. Glad you’re happy with the bed and the service 😊
Regards
Comfybedss Customer Support
Made and delivered in good time
Made and delivered in good time, bed seems well made and sturdy.
April 28, 2026
Reply from Comfybedss
Thanks for your feedback, we’re really glad everything was made and delivered smoothly and that you’re happy with the quality. Enjoy your new bed 😊
Regards
Comfybedss Customer Support
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.