I wasn’t satisfied with this company. The clothing didn’t fit well, and I didn’t find it to be quality material. The dress I purchased didn’t contain the appropriate proportions based on the sizing... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
First time buyer, the dresses were so cute and elegant. The quality of the materials exceeded my expectations plus excellent and prompt customer services. Wasn’t able to make a refund on a few outfits... See more
After I bought clothes in commence, I found they didn’t fit me, I emailed commence, the people worked there were very polite, understanding, they fixed my problem, even lost their interest , they are... See more
I made an order with commence which unfortunately I had make a return on my order for another size. The people at Commence were extremely understanding and helpful with my return. I could not be happi... See more
Company details
Written by the company
Commence er en webshop med salg af tøj til kvinder. Vi gør vores ypperste for at give vores kunder en god oplevelse, når de shopper tøj hos os. Vi forhandler modetøj med fokus på kvalitet til en god pris. Endvidere har vi fokus på at farver i garderoben.
Contact info
Risvangen 7, 8362, Hørning , Denmark
- 26987898
- mail@commence.dk
- commence.dk
I wasn’t satisfied with this company
I wasn’t satisfied with this company. The clothing didn’t fit well, and I didn’t find it to be quality material. The dress I purchased didn’t contain the appropriate proportions based on the sizing chart provided and my own measurements.
I requested to return the items but was offered a 50% refund and I could keep the clothing, which isn’t helpful if they don’t fit. They also offered a store credit but I wouldn’t be happy buying anything from them again. Lastly, they said I could return them at my own expense which was $35 CAD to return.
The customer service rep was kind and this review isn’t about him.
Overall, this company isn’t one I would risk if you’re in between sizes or treating yourself to a gift, as you’ll likely come away feeling ripped off if the items do not fit.
Customer service have fast response
Customer service have fast response, I had to return 2 items because of sizing and the return process was easy and fast. Clothes have great quality and delivery is fast. Will be definitely buying again.
Good service,quick response.
The absolute best customer service and reply EVER!!
The absolute best customer service and quick response EVER! The item I ordered was not quite to my liking. Commence respected my view of the item and gave me 2 very generous offers! Beautiful clothing and I will definitely order from them again!
I’ve ordered several items from them
I’ve ordered several items from them, my second order some of the cloths were too big, they responded and allowed me to keep the items and gave me a store credit. I will say their cloths are of good quality and very nice, I’ll definitely order from them again.
This is my second time ordering clothes…
This is my second time ordering clothes and very good quality.Some of my items were too big or too small. It took them some time to respond back but I got a store credit. But I still had to pay for shipping and handling even though my full store credit was used.
Great service!
This was my first purchase, i bought two items one is the fur jacket, The collar underneath is slightly exposed but I am able to fix it, so the quality is ok for the price. The 2nd one is too big for me, i asked for return. They quickly replied and offered me to keep it for store credit. I accepted it cuz i like their elegant design clothing. I will buy again.
Good costumer service
I didn’t like a couple items, so instead of returning them, which I would have to pay for shipping, they let me keep them and gave me a credit to buy more.
At first it took a couple days to talk to someone, but then they responded quickly. The clothing is actually better quality than I thought.
My first buying experience with…
My first buying experience with Commence was excellent! I had an issue with an item I purchased and they quickly responded and resolved the issue immediately! Placed a second order and I can’t wait for it to arrive! The quality of the clothing is amazing!
Quality is good
My first purchase with conmence. The two items I ordered good quality only one item in which the fit was a bit smaller than I expected but other then that great quality. I will definitely be purchasing from this site again.
Amazing customer service and great…
Amazing customer service and great quality clothes! Will for sure order again.
Great quality and customer service
Great quality and customer service. Very unique styles. My favorite
Honestly this website DID NOT…
Honestly this website DID NOT DISAPPOINT. They have such amazing quality clothing and their customer service is exceptional. They are quick to responding to any concerns and make sure to take care of their customers. Definitely will be shopping again.
I had to return an item and it was very…
I had to return an item and it was very easy and efficient. Excellent customer service!
Best customer service experience and…
Best customer service experience and amazing quality of product. I had to return some of my stuff due to wrong sizing, and customer service was very fast to respond.
Phenomenal company
Love the clothes… quality is excellent. What’s even more impressive is their wonderful customer service!
Excellent customer service.
I made an order with commence which unfortunately I had make a return on my order for another size. The people at Commence were extremely understanding and helpful with my return. I could not be happier with how they treated me and the quality of their clothes are AMAZING. Thank you commence you guys are awesome!!!
Best customer service
First time buyer, the dresses were so cute and elegant. The quality of the materials exceeded my expectations plus excellent and prompt customer services. Wasn’t able to make a refund on a few outfits that didn’t fit, they gave me 100% store credit worth of the products and let me keep the return items for some one I could give them to. I’m definitely sticking with Commence, 😌
Fast shipping
Fast shipping, good quality clothing, accurate description, excellent customer service. Would definitely recommend.
Absolutely love to order clothes and…
Absolutely love to order clothes and accessories at Commence!! Orders come fast and safe. The quality of items is good constantly and sizes fit perfectly. A lot of designs and colours!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








