While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A coworker shared this online clothing store with me. Since then, I have purchased items on 3 separate occasions, and had been being pleased. High quality clothing at a very reasonable price. I get l... See more

Rated 1 out of 5 stars

The clothing and customer service through an email was awful. Do not order from them. If they give you a credit from a previous order and you order again, they will not accept the order back and not r... See more

Rated 1 out of 5 stars

If I could give it no stars I would, ordered basic shorts and shirt Co ord set on 15th April and now nearly a month on have not received the order. Customer service is so slow to reply and don’t have... See more

Rated 5 out of 5 stars

I was pleasantly surprised by Commense as I've not had great luck with direct purchases from oversea companies. Commense clothing quality was much better than expected. Their sizing is EXTREMELY accur... See more

Company details


Contact info

2.8

Average

TrustScore 3 out of 5

205 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good experience!

I had a good experience shopping here. My order came within a week and customer service was really helpful with returns!

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered 5 items and I got them less…

I ordered 5 items and I got them less than a week! I was very impressed by the fast shipping and the quality of products however a few of them just didn’t work for me and wanted to do exchange, not only they gave me credit for the items but they told me to keep the items, now I can give them to friends and family who can use it and become a new customer:)

November 1, 2023
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY!

I ordered from Commense a few months ago and waited for weeks with no update on my order. When I reached out to them, they told me that the items were no longer available. They were still showing as available online. This is 100% a dropshipping website. Silly me ordered from them again thinking that may have been a fluke. This time, tracking said that delivery attempts were being made when they weren't until they said they delivered my order, which they did not. Today I got a package and when I opened it, there were random fugly tartan pajama shorts. I didn't order this and they're not even items on their site. So bizarre and fishy. Do not purchase from them. They have cute ads, but it's not worth the hassle. Oh also, the first time they botched my order, they offered me 20% off for my next purchase IF I wrote a positive 5 star trust pilot review. This explains the high rating on here. People are willing to lie to get a little discount. Don't do it.

October 1, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered a couple of outfits and one…

I ordered a couple of outfits and one didn’t look right so I got in touch with customer service about returning it. They issued me the full credit amount in the form of a discount shoppers code so I was able to keep the outfit and order something different. I’ll somehow make the other outfit I was wanting to return, work! ;)

October 23, 2023
Unprompted review
Rated 5 out of 5 stars

Stylist, chic and affordable

I was skeptical at first, I found this site on social media. I looked at the reviews and they were legit so I ordered 15 different looks. They came in, in less than 2 weeks. I was pleasantly surprised at the quality and styles. Super chic, stylish and gorgeous. I’ll def be a regular customer. The prices are great too

October 12, 2023
Unprompted review
Rated 5 out of 5 stars

The Asymmetrical Button Wide Leg Pants

These pants are beautiful! The fabric is great quality. As I am an in-between size I found the size I purchased to be uncomfortably snug and didn't do the style justice. When I reached out to customer service, they were fantastic and offered me a store credit for the amount of the pants so I could purchase them again at a better size! I couldn't believe how wonderful and convenient that option is! I 100% recommend Commense and will purchase from them again in the near future.

October 20, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered a dress from here… great…

I ordered a dress from here… great quality but just a bit too small. Instead of paying to ship it back they gave me a store credit for the full amount of the item and I kept the dress. I gifted it to a friend of mine, who loved it, and I purchased something else for myself. The sweater I got is soo nice. Super soft. I will be buying one for my mom as well!

October 1, 2023
Unprompted review
Rated 4 out of 5 stars

Asymmetric black pants

I've been eyeing a pair of pants from Commense for sometime. I finally pulled the trigger and placed an order for a pair of pants. I really like them.The material is good. Just a bit too small. Have to get a larger size. I would suggest going up a size in their pants. Also their customer is great!!

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

I loved the clothes

I loved the clothes! Ordered again and the shirts were a bit too small. Customer Service was super helpful and let me keep the items and gave me a store credit for the cost of the order !!

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

First time customer

First time ordering from Commense after seeing an ad on Instagram. Ordered 2 dresses, one was too big and needed to be returned. Great customer service with different options for return, refund or future credit. I’d order again, but need to review sizing info first.

October 6, 2023
Unprompted review
Rated 1 out of 5 stars

Waiting forever for it to be shipped!!

I cant get a response on when my order will be shipped - its the same response each time - cut and paste. Ordered 17 sept and as of 3 Oct still saying its out of stock and 5-7 days until re stock. They shouldn’t have accepted my order if it was OUT OF STOCK!!!!!

September 17, 2023
Unprompted review
Rated 5 out of 5 stars

The clothes I ordered were beautiful…

The clothes I ordered were beautiful and great material. Definitely exceeded my expectations. Ordering was easy and I received my items within a week. Their customer service is excellent. Will definitely be ordering more from this website.

August 31, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look