CommercialInsurance Reviews 

282
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

The worst customer service in the history or customer service. I get a cancellation notice from the Underwriter for lack of payment. This 4 mos after I paid Tivly my annual policy in one payment. I ca... See more

Rated 1 out of 5 stars

Was transferred to three separate tiers of people, each of whom insisted on confirming: my contact information in full, the reason why I was looking for insurance, the type of insurance I was requesti... See more

Company replied

Rated 1 out of 5 stars

Wasted almost 2 hours getting bounced around to different "pre-qualified carriers" which is total BS. Each time I had to go through the entire info process only to be told we don't do coverage for tha... See more

Rated 1 out of 5 stars

Obviously a scam. One person collects all this data, then transfers me to another person who asks me the exact same things, then said I need to be transferred to yet another person...who is in a meet... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Affordable commercial insurance including general liability, workers compensation and auto. Offers same day coverage including general liability insurance.


Contact info

1.2

Bad

TrustScore 1 out of 5

282 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(282)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Commercialinsurance connected me with…

Commercialinsurance connected me with one great service provider within a very short period of time. I only wanted to speak with one provider as apposed to having multiple insurance providers contacting me. I switched companies and am very happy.

November 7, 2019
Unprompted review
Rated 5 out of 5 stars

Quick and friendly

Being a swimming pool business finding insurance was hard. They were quick. Got me connected with an insurance agent that had us insured within a day.

October 28, 2019
Unprompted review
Rated 1 out of 5 stars

Never responded or followed up after…

Never responded or followed up after initial phone call

October 28, 2019
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi Kevin,

We are very sorry the agent hasn't responded to your inquiry yet. If you are still looking for business insurance, please call us back at 1-877-907-5267 and we would love to try help you again.

Kind regards,
CommercialInsurance.net

Rated 1 out of 5 stars

B S QUOTE

Its been 3 days and i still didn't receive a quote, i was told that i would get a quote by the end of the day on 25 Oct. 2019, so far i received NOTHING

October 28, 2019
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hello Leon,

We are extremely sorry you have not received a quote for your business insurance yet. If you would like us to find another partner please call us at 1-877-907-5267 and one of reps will do so for you. Otherwise, hope you can find what your business needs soon and a good price.

Best regards,
CommercialInsurance.net

Rated 1 out of 5 stars

Useless

Useless. I was passed from person to person to no end. Each time pretending to be an actual agent, but just someone answering the phone. I gave up after 45 minutes and 6 different episodes of "Can you hold on please while I connect you to an agent that can assist you" I suspect you are one of the companies I was passed on to.

October 28, 2019
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi Merlin,

Apologies that we were not able to find a partner to meet your business needs. We work with our tech and network to match as best as possible to agents that can help. We hope you can find the insurance you required soon and a good price.

Kinds regards,
CommercialInsurance.net

Rated 1 out of 5 stars

Did not provide the solution

Did not provide the solution. Pass on the call to three different people.

October 28, 2019
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi Salman,

We are sorry you didn't have a positive experience with our service. We are consistently looking to improve our processes to meet our customers needs. Thank you for taking the time and letting us know yours.

Kind regards,
CommercialInsurance.net

Rated 1 out of 5 stars

Didn’t follow up

Didn’t follow up. Not interested in customers

October 28, 2019
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi John,

We are very sorry you didn't have a good experience with our partner. If you are still looking for business insurance for your business, please allow us to match you again by calling us back at 1-877-907-5267 .

Hope to help you again!
CommercialInsurance.net

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