CommercialInsurance Reviews 281

They will get you signed up with someone like Travelers(like they did me) and when travelers does their audit the rates all of sudden have gone up 33 percent which you won't know until the audit. Trying to find out why or any other question is impossible, the customer service will just bounce you around from dept. to dept. It is insane, and Travelers was of no help either, as they are probably part of the scam as well. If your going to allow a company to represent and sell your product, you should be able to get an answer as to why they can change the rates (up 33 percent) on you without notice, they can say any number they want at audit and you have to pay it. This is why people hate insurance companies, because the simply don't conduct business in an honest manner, they have to deceive and steal your money. Just be upfront with me and I will happily pay for the services. Stay away from scum like this.

They said they can't help me, which is unfortunate, but I understand. What I don't understand are all these follow up phone calls I keep getting from their sales team asking why I didn't sign up for a policy. Don't slam the door in my face then open it ajar and ask if everything's okay.

Someone described this company as a multi-tier data collection scam, and I agree. They seem to be in the business of collecting your company's data, and passing you on to another company or level that does the same thing. I imagine my spam folder will triple after the experience because they don't make money by providing Insurance referrals.

They can't get it together. I went through a lengthy process of verifying all the information of my business. They referred me to a company that never responded back to me. So I called back. Went through that lengthy process of re-verify in all the information I already gave them. They told me I'd get a call from somebody. I got a call immediately, and then after I am seeing a bunch of questions, they put me back in the queue for commercial. Net and I was asked again two on a third time go through the lengthy process of reverify my information so they could find somebody for me. I told him just to forget it because I don't have time to keep doing that. I'm going through other Brokers now because I don't know what their problem is but they cannot get it together and get me to an actual insurance company that will give me a quote

Obviously a scam. One person collects all this data, then transfers me to another person who asks me the exact same things, then said I need to be transferred to yet another person...who is in a meeting. I wouldn't trust this company for any reason whatsoever.

as many here have described, this is a multi-level data collection company - not sure if they actually write insurance, but after spending a long time answering detailed questions to a first person, was transferred to a purported "agent" who again asked a lot of detailed questions but was not actually an agent - he would then look to farm me out to someone else, and on and on - waste of time and possibly a scam company just looking for details - of NO value and of potential harm

Y'all dropped the ball. never got a qoute yall just stopped making any kind of contact with me very bad experience as far as I am concerned

I would definitely recommend Tom Gerber , great service !!

I tried twice to get the right insurance. The first company I was transferred to did not provide the insurance I needed. The second company I was transferred to was severely overpriced. I will not use this again for any type of insurance.

I need a copy of my insurance I asked for it and never received it, thank you it’s 34 Cornell St., Amsterdam NY 12010

I did not have GL insurance and needed a low premium.

Too many games being played verses customer service.

WAS UNABLE TO FIND THE INSURANCE I NEED YOU KEPT PUT ME IN TOUCH WITH COMPANIES THAT DIDN'T KNOW OR COVER THE INSURANCE I WAS LOOKING FOR

Efficient, Affordable, professional, and Easy to use!

Very helpful. Followed up with me. Got me in touch with a very friendly agent and at a great rate. Thank you

It has been over a month since I purchased the policy. McGriff was great to deal with. However, Imperium Insurnace company not so much. I still have not received a hard-copy policy. I had to contact McGriff to get an email copy. The invoice has not come yet either. I call McGriff and they gave me a number to Imperium, which I called 2 times, after the second call I received a call back. No apology just, we are working from home because of Covid-19, I will send you a link.
We all are doing somethings differently because of the virus, but a simple returned would be good. Now we are showing deliquent and that makes me mad. It is alright for them to use the virus as an excuse not to return my calls or send me a policy oe invoice but to make it look like I just did not pay a bill is poor customer service.

I had ask to a different person who spoke better English and not with Spanish language she was very nice but it difficult to understand her.