The worst customer service in the history or customer service. I get a cancellation notice from the Underwriter for lack of payment. This 4 mos after I paid Tivly my annual policy in one payment. I ca... See more
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Was transferred to three separate tiers of people, each of whom insisted on confirming: my contact information in full, the reason why I was looking for insurance, the type of insurance I was requesti... See more
Company replied
Wasted almost 2 hours getting bounced around to different "pre-qualified carriers" which is total BS. Each time I had to go through the entire info process only to be told we don't do coverage for tha... See more
Obviously a scam. One person collects all this data, then transfers me to another person who asks me the exact same things, then said I need to be transferred to yet another person...who is in a meet... See more
Company details
Information provided by various external sources
Affordable commercial insurance including general liability, workers compensation and auto. Offers same day coverage including general liability insurance.
Contact info
Norman, United States
- commercialinsurance.net
1.2
Bad
282 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Not very good kept getting transferred
Not very good kept getting transferred
To 3different people
Never got the quote
Waste of time
December 30, 2019
Unprompted review
Reply from CommercialInsurance
Hi Debra
We are reaching out to unsatisfied users and thanking them for their time providing feedback. Thank you for letting us know about your experience. We are working on making our service exceed our users expectations.
Sincerely,
CommercialInsurance.NET
the customer service is helping me.
December 30, 2019
Unprompted review
Joanna is very knowledgeable and helpf.
Joanna is very knowledgeable and helpf.
Not to mention patient%
She answered all my questions and solved my problem within an hour.
I’ve been working on my commercial insurance for a week before hearing about Pro Guard.
December 30, 2019
Unprompted review
This was a terrible experience
This was a terrible experience. I wound up answering the exact same questions form 4 different people that I kept being forwarded to. And STILL they couldn't give me a quote, or even what company they were from.
December 30, 2019
Unprompted review
Reply from CommercialInsurance
Hi Wenona,
We are reaching out to unsatisfied users and thanking them for their time providing feedback. Thank you for letting us know about your experience. We are working on making our service exceed our users expectations.
Sincerely,
CommercialInsurance.NET
Have all these quotes im not filking…
Have all these quotes im not filking out 50 things to get no quotes stop emailing me take me off list
December 29, 2019
Unprompted review
Reply from CommercialInsurance
Hi Marcus,
Confirming you were removed on 12/29/19.
Sincerely,
CommercialInsurance.NET
I got a phone call and was disconnected…
I got a phone call and was disconnected after waiting on hold for 6 minutes. I called back and the same thing happened. Called back again and they answered in Spanish and I've been on hold for 9 minutes now.
December 26, 2019
Unprompted review
First time to do this and it is a…
First time to do this and it is a novelty to start with!
December 26, 2019
Unprompted review
Reply from CommercialInsurance
Hi,
We are reaching out to unsatisfied users and thanking them for their time providing feedback. Thank you for letting us know about your experience. We are working on making our service exceed our users expectations.
Sincerely,
CommercialInsurance.NET
Great experience
Great experience. Very quick and helpful. Very very educated staff would highly recommend to anyone everyone. Kudos, great app
December 25, 2019
Unprompted review
Very professional and courteous…
Very professional and courteous assistance
December 24, 2019
Unprompted review
I still haven't received a quote
December 24, 2019
Unprompted review
Woman talked too fast
Woman talked too fast. She got info and then connected me someone who said he could not help me and hung up. What a waste of time. ( I was a licensed agent for 30 years and this was bad customer service).
December 23, 2019
Unprompted review
Reply from CommercialInsurance
Hi Cindy,
We are reaching out to unsatisfied users and thanking them for their time providing feedback. Thank you for letting us know about your experience. We are working on making our service exceed our users expectations.
Sincerely,
CommercialInsurance.NET
The worst service I have had
The worst service I have had. Got transferred 5 different times and each person asked me the same exact questions and then the last person at the end who was supposed to give me a quote had absolutely no idea what he was talking about. HUGE WASTE OF TIME.
December 23, 2019
Unprompted review
Reply from CommercialInsurance
Hi Carson,
We are reaching out to unsatisfied users and thanking them for their time providing feedback. Thank you for letting us know about your experience. We are working on making our service exceed our users expectations.
Sincerely,
CommercialInsurance.NET
No one called me back after the young…
No one called me back after the young lady
Said that someone would that “they must be at lunch” ...
December 22, 2019
Unprompted review
Reply from CommercialInsurance
Hi Phillip,
We are reaching out to unsatisfied users and thanking them for their time providing feedback. Thank you for letting us know about your experience. We are working on making our service exceed our users expectations.
Sincerely,
CommercialInsurance.NET
Provided the same information to 3…
Provided the same information to 3 different and then told we can't help you.
December 20, 2019
Unprompted review
Reply from CommercialInsurance
Hi Tony,
We are reaching out to unsatisfied users and thanking them for their time providing feedback. Thank you for letting us know about your experience. We are working on making our service exceed our users expectations.
Sincerely,
CommercialInsurance.NET
Quick and easy
December 18, 2019
Unprompted review
Very unprofessional and unpleasant…
Very unprofessional and unpleasant experience.
December 18, 2019
Unprompted review
Reply from CommercialInsurance
Hi Sara,
We are reaching out to unsatisfied users and thanking them for their time providing feedback. Thank you for letting us know about your experience. We are working on making our service exceed our users expectations.
Sincerely,
CommercialInsurance.NET
Very helpful and good advice
Very helpful and good advice! Quick service!
December 17, 2019
Unprompted review
I was transferred and transferred
December 17, 2019
Unprompted review
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