CommercialInsurance Reviews 

282
•
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

The worst customer service in the history or customer service. I get a cancellation notice from the Underwriter for lack of payment. This 4 mos after I paid Tivly my annual policy in one payment. I ca... See more

Rated 1 out of 5 stars

Was transferred to three separate tiers of people, each of whom insisted on confirming: my contact information in full, the reason why I was looking for insurance, the type of insurance I was requesti... See more

Company replied

Rated 1 out of 5 stars

Wasted almost 2 hours getting bounced around to different "pre-qualified carriers" which is total BS. Each time I had to go through the entire info process only to be told we don't do coverage for tha... See more

Rated 1 out of 5 stars

Obviously a scam. One person collects all this data, then transfers me to another person who asks me the exact same things, then said I need to be transferred to yet another person...who is in a meet... See more

Company details

  1. Money & Insurance

Information provided by various external sources

Affordable commercial insurance including general liability, workers compensation and auto. Offers same day coverage including general liability insurance.


Contact info

1.2

Bad

TrustScore 1 out of 5

282 reviews

5-star
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1-star

No recent history of asking for reviews

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Hasn’t replied to negative reviews

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1.2

All reviews

(282)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

drone business coverage

After being on hold for three weeks, I was denied coverage for my drone business by an email.
I rarely give bad reviews on anything but costumer service on your part was poor.

March 22, 2020
Unprompted review
Rated 1 out of 5 stars

I never got a call

January 8, 2020
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi Gary,

We are very sorry our partner missed your call. Please let us know if we can assist you still.

Best,
CommercialInsurance.net

Rated 1 out of 5 stars

Only try if you have unlimited patience and time

I started on one insurance company's page, ended up here without explanation. I have received calls from call centers who simply are asking the exact same questions that I answered on line. I have been repeatedly transferred and left on hold only to be told no actual agents are available. The calls started again yesterday and I dutifully repeated myself again. I got transferred to someone in a busy call center that between the background noise and the person's challenges with the English language nearly every question was repeated to be understood. I was then placed on hold again to transfer me to an agent. Once they finally found someone, I was transferred and...disconnected. So this fourteen minute call, mostly spent on hold and constantly repeating the same things was simply a waste of time. Whoever they connected me with actually did call me back, but as yet has been unable to help. I'm now getting emails from other random people in the system and am no further in actually getting coverage.

January 7, 2020
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi Kimberly,

We are sorry for the confusion and time spent through this process. We are constantly working with our partners to simply and streamline communication so that you can receive a satisfactory service.

Best luck,
Commercial Insurance.NET

Rated 1 out of 5 stars

Didnt get me a quote

January 5, 2020
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi Robert,

Apologies our partner didn't follow through with a quote. Please let us know if we can still assist finding other options.

Best,
CommercialInsurance.net

Rated 1 out of 5 stars

My industry is hard to Insure

My industry is hard to Insure, commercial insurance did not help me at all. You are referring me to people I have already talked to.

January 4, 2020
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

HI CW,

We are sorry you are having a hard time to ensure your business and wish you the best of luck in finding the right policy to protect it.

Sincerely,
CommercialInsurance.NET

Rated 1 out of 5 stars

Terrible process and am completely…

Terrible process and am completely dissatisfied.

January 3, 2020
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi Matt,

We are sorry you are dissatisfied with our service and appreciate taking the time to let us know. We work hard to improve our service to help business owners succeed.

Sincerely,
CommercialInsurance.NET

Rated 1 out of 5 stars

Site says “ 5 min online quote” ...but…

Site says “ 5 min online quote” ...but surprise, surprise...same old scam...just want to sell your info...that’s why I ALWAYS give an address close to mine (but not mine)...a bogus phone number...and a false name when filling out forms online...I give them enough info to give me a quote but not my actual info...that way when they screw me over (for the 10 minutes I just wasted...not 5 like they advertise) AND then DON’T give the quote...ie. ”a representative will be contacting you shortly”....then I don’t endure unwanted phone calls and getting on lists that I don’t need.

That’s why Commercialinsurance gets 1 Star.

January 2, 2020
Unprompted review
CommercialInsurance logo

Reply from CommercialInsurance

Hi Frank,

We are reaching out to unsatisfied users and thanking them for their time providing feedback. Thank you for letting us know about your experience. We are working on making our service exceed our users expectations.

Sincerely,
CommercialInsurance.NET

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