The worst customer service in the history or customer service. I get a cancellation notice from the Underwriter for lack of payment. This 4 mos after I paid Tivly my annual policy in one payment. I ca... See more
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Was transferred to three separate tiers of people, each of whom insisted on confirming: my contact information in full, the reason why I was looking for insurance, the type of insurance I was requesti... See more
Company replied
Wasted almost 2 hours getting bounced around to different "pre-qualified carriers" which is total BS. Each time I had to go through the entire info process only to be told we don't do coverage for tha... See more
Obviously a scam. One person collects all this data, then transfers me to another person who asks me the exact same things, then said I need to be transferred to yet another person...who is in a meet... See more
Company details
Information provided by various external sources
Affordable commercial insurance including general liability, workers compensation and auto. Offers same day coverage including general liability insurance.
Contact info
Norman, United States
- commercialinsurance.net
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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drone business coverage
After being on hold for three weeks, I was denied coverage for my drone business by an email.
I rarely give bad reviews on anything but costumer service on your part was poor.
Very easy to do business with great job…
Very easy to do business with great job explaining options
Your just good I think
Outstanding
Great service, responded right away. Friendly and helpful. The price was nice too.
The agent was warm and friendly
The agent was warm and friendly. We discussed my options and I made a decision that was good for me.
The experience was easy
The experience was easy, fast, and I got a good rate.
Only try if you have unlimited patience and time
I started on one insurance company's page, ended up here without explanation. I have received calls from call centers who simply are asking the exact same questions that I answered on line. I have been repeatedly transferred and left on hold only to be told no actual agents are available. The calls started again yesterday and I dutifully repeated myself again. I got transferred to someone in a busy call center that between the background noise and the person's challenges with the English language nearly every question was repeated to be understood. I was then placed on hold again to transfer me to an agent. Once they finally found someone, I was transferred and...disconnected. So this fourteen minute call, mostly spent on hold and constantly repeating the same things was simply a waste of time. Whoever they connected me with actually did call me back, but as yet has been unable to help. I'm now getting emails from other random people in the system and am no further in actually getting coverage.

Reply from CommercialInsurance
Pike insurance has done a great job
Pike insurance has done a great job, very happy. good service on all ends. Stephen Nelson has been great to work with.
My industry is hard to Insure
My industry is hard to Insure, commercial insurance did not help me at all. You are referring me to people I have already talked to.

Reply from CommercialInsurance
Rapid response
Terrible process and am completely…
Terrible process and am completely dissatisfied.

Reply from CommercialInsurance
The process of finding the right…
The process of finding the right insurance provider for an art teacher was difficult. The staff kept working to find someone to meet my needs.
Site says “ 5 min online quote” ...but…
Site says “ 5 min online quote” ...but surprise, surprise...same old scam...just want to sell your info...that’s why I ALWAYS give an address close to mine (but not mine)...a bogus phone number...and a false name when filling out forms online...I give them enough info to give me a quote but not my actual info...that way when they screw me over (for the 10 minutes I just wasted...not 5 like they advertise) AND then DON’T give the quote...ie. ”a representative will be contacting you shortly”....then I don’t endure unwanted phone calls and getting on lists that I don’t need.
That’s why Commercialinsurance gets 1 Star.

Reply from CommercialInsurance
5 Transfers that lead to finding out…
5 Transfers that lead to finding out they did not handle residential insurance. Why do insurance companies always outsource this nonsense to endless 3rd parties?
it was good and they respond fast
Explained with detail and very nice and…
Explained with detail and very nice and helpful.
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