Common Ninja Reviews 164

I recently had the pleasure of using Common Ninja for their cool widgets, and I must say it exceeded my expectations! The platform is not only user-friendly but also packed with powerful features that make it a must-have. The templates are modern and diverse, making it easy to create stunning designs.

What truly sets Common Ninja apart, though, is their exceptional service team. From the moment I reached out with questions, they were prompt, knowledgeable, and incredibly helpful. It's clear they prioritize customer satisfaction.

Kudos to the Common Ninja team for delivering both an outstanding product and excellent customer service. I highly recommend them to anyone looking for a top-notch solution!

I had an issue with adding tracks, and Daniel helped out immediately and pushed a code fix which solved the issue. Thanks Daniel

I was looking for a better layout for the pricing page, and landed on Common Ninja. Great tool, easy to navigate. I managed to create an amazing pricing page that worked like a charm. I am excited to explore other widgets!

Their Google Reviews widget never properly worked and their customer service is terrible. It is impossible to get in touch with anyone. I highly recommend ANY other widget service.

And yes, I have connected Common Ninja support directly and have a case number. They are still radio silent.

Support it's incredible: I have sent an email about a bug and the SAME day I got the fix.

Outstanding support and amazing widgets!!!!!!!!!!

Quick customer service and the plug-in looks great’

Nice products and fast support. So far is benn good using Common Ninja.

Great product and awesome support!

I've been consistently and deeply impressed by the exceptional quality of the product, but what truly sets Common Ninja apart is their exceptional customer service. The team is not only highly responsive but also incredibly helpful in addressing any questions or concerns.

Yes yes yes. We were able to consolidate a lot of our web features, such as location, meet the team, video carousels etc. through one service and one subscription. Lowered the cost of our site, looks and works great - and the customer service is super responsive and helpful.

This tool is great for me in my VO Business due to that I need clients to be able to download my demo. It has great customization options and very minimal and was easy to plug into my site BertoTheVO.com. So happy with their products !!! Definitely recommend!

Product Experience - Google Review Widget:

- Cannot fully adjust the Google Review Widget to German (lacking language support)
- Only a handful of 40 reviews were available to be selected on the widget
+ easy to install on Landing Page

Customer Support Experience:
A month back I cancelled my subscription, which I was charged for upon days laters. My emails were ignored and I deleted my account. Luckily for them I forgot about the incident and went on with my life.

Commoninja does NOT notify you when
- delete your account
- cancel a subscription on your own
Which is just insane unprofessionalism and leaves you with no proof to back you up. As seen in my case.

Upon being charged a subscription fee for the above named product AGAIN. I was furious. My account has been deleted weeks ago.

I contacted the customer support over email and got no help. Very unfriendly, no formalities, was ignoring my problem and just offered to cancel my subscription instead of refunding me, which the email initially was about. All in all very uncooperative and uninterested in my problem with their service.

I then contacted Commoninja via their website form and finally received the help that I needed. And only then did the Customer Agent that I was communicating with in the beginning apologising and said the following:

"Hey Leon,

I'm sorry, my intention was that we canceled your subscription and refunded you the money :)"

I call BS. Suddenly the customer agent becomes friendly, apologises and starts to greet me. 2 Minutes later I finally receive a notification regarding my refund. But only the second fee they have charged, not the first.

Since I only received half of the money, my rating of 1 star remains the same. Sure I am happy atleast some of the money has been refunded. Still, thats not everything and my dissatisfaction remains the same.

Commoninja, improve the way you speak to customers. You still owe me money that you unrightfully took and charged me on 14.09.2023.

Absolutely enjoy implementing the widgets that you provide on my client’s websites. The Google Reviews, Google Maps and Automatic Counter, are my favorite ones thus far. Super easy to pull them in on on my clients website by utilizing the HTML widget that my website builder provides.

Started out great and fun to work with but now I realize It needs better nav controls and a sidebar option. Nav was completely missing when my client saw a test so they chose a different pdf interface. They did fix it right away and refund my money.

I have really been impressed by not only the product but by the customer service! They are so helpful and responsive. I highly recommend Common Ninja!

Even when signed up for notifications, the app failed to notify me of RSVPs.

Originally purchased the basic plan for 1 widget for Threads embedding; however, there is not a format that imports the photos/videos with the post. Great support team - just the Threads widget isn't up to speed yet.

The app is not only enriched with useful features, but it is highly customizable too.

so far so good. looking further to an execution and production usage in real time.