Commsandsound Reviews 26

TrustScore 4 out of 5

4.1

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See what reviewers are saying

Rated 5 out of 5 stars

Easy to naigate website and find the 100V PA, cabinet speaker in white at a good price, delivery cost was reasonable and next day.

Rated 5 out of 5 stars

Great website with sensible prices. Immediate shipping, my items arrived within 24 hours of ordering (I did order during business hours on a week day). Simple to navigate site with only good quali... See more

Company replied

Rated 5 out of 5 stars

Item arrived the day after I ordered it! The customer service was very helpful and I got all the information that I needed. I can only recommend this company to others. Excellent service and fast deli... See more

Company replied

Rated 1 out of 5 stars

Returned 2 x sets of ceiling speakers as they were too big. I carefully opened 1 box to see the hole size I needed. When I started cutting the ceiling the joist was in the way so needed a smaller size... See more

Company replied

Company details

  1. Home Audio Store

Written by the company

At Comms and Sound, we specialize in providing top-quality communication and audio equipment to businesses and professionals. With years of experience in the industry, we pride ourselves on offering a wide range of high-performance products that meet the diverse needs of our customers. Whether you’re looking for cutting-edge audio systems, communication solutions, or essential accessories, we’ve got you covered. Customer satisfaction is at the heart of everything we do. Our knowledgeable and friendly team is always ready to assist you, ensuring that you find the right products for your specific requirements. We work with trusted brands and manufacturers to deliver reliable, durable, and effective solutions, whether you’re outfitting a business, upgrading your current setup, or seeking expert advice. At Comms and Sound, we’re committed to helping you achieve optimal communication and sound quality with every purchase. Explore our extensive product range, and experience the difference of working with a company that truly cares about your success.


Contact info

4.1

Great

TrustScore 4 out of 5

26 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Returned 2 x sets of ceiling speakers…

Returned 2 x sets of ceiling speakers as they were too big. I carefully opened 1 box to see the hole size I needed. When I started cutting the ceiling the joist was in the way so needed a smaller size. I carefully repackaged apologised for the inconvenience and send them back. I received £47.07 from a £109.98 order. I complained to ebay and I was told the box was ripped and the grills were missing which is simply untrue. This company is dishonest avoid.

December 19, 2024
Unprompted review
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Reply from Commsandsound

Thank you for your feedback. We appreciate that you may feel disappointed with the return process. Our return policy requires items to be returned in their original condition, including all packaging and accessories. We carefully inspect all returns to ensure the quality of returned items and share the inspection outcomes with Ebay. The item has failed the return inspection due to the packaging had been torn and the fact the grills were missing. These speakers cannot be resold as they no longer meet the high standard our customers expect. In accordance with our policy and following the Ebay guidelines a partial refund has been issued. We strive to provide clear return guidelines, and we regret that this situation was unsatisfactory for you.

Rated 5 out of 5 stars

Great product

Great product, great price , delivered promptly.
What more could anyone ask?

February 13, 2024
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Reply from Commsandsound

Thank you so much for your fantastic review on Trustpilot! We're thrilled to hear that you were happy with your entire experience at CommsAndSound.com, from the product itself to the price and the prompt delivery.

We strive to provide our customers with a seamless shopping experience, and your positive feedback lets us know we're on the right track. It truly motivates us to keep offering high-quality products at competitive prices with exceptional service.

If there's anything else we can do for you in the future, please don't hesitate to reach out. We're always happy to help!

In the meantime, thanks again for choosing CommsAndSound.com!

Rated 5 out of 5 stars

Great website with sensible prices

Great website with sensible prices. Immediate shipping, my items arrived within 24 hours of ordering (I did order during business hours on a week day). Simple to navigate site with only good quality items for sale. Highly recommended

January 31, 2024
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Reply from Commsandsound

We're absolutely delighted to hear about your fantastic experience with CommsAndSound.com! Your kind words about our website, prices, and speedy delivery mean a lot to us.

It's wonderful to know that you found our site easy to navigate and that you were impressed with the quality of our products. Our goal is to provide a hassle-free shopping experience, and your positive feedback confirms that we're achieving that.

Thank you once again for your glowing review. We hope to see you again soon!

Sincerely,

The CommsAndSound.com Team

Rated 5 out of 5 stars

Great experience

January 15, 2024
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Reply from Commsandsound

We're thrilled to hear that you had a great experience with CommsAndSound.com! Your positive feedback is incredibly valuable to us.

If you have any specific feedback or suggestions, we'd love to hear them. Your input helps us continue to improve our services.

Thank you again for choosing CommsAndSound.com. We look forward to serving you again in the future.

Sincerely,

The CommsAndSound.com Team

Rated 5 out of 5 stars

Great purchase

Great purchase, great speakers. Very quick delivery..

December 14, 2023
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Reply from Commsandsound

We're so glad to hear that you're enjoying your new speakers! It's fantastic to know that you were impressed with both the product and the speedy delivery.

Your satisfaction is our top priority, and we're committed to providing high-quality products and excellent service.

Thank you for choosing CommsAndSound.com. We hope to see you again soon!

Sincerely,

The CommsAndSound.com Team

Rated 5 out of 5 stars

Excellent service

Very happy with my purchase. Competitively priced, well packaged, with quick delivery, (ordered on Monday and delivered on Wednesday)

November 15, 2023
Unprompted review
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Reply from Commsandsound

We're thrilled to hear that you're very happy with your purchase! It's great to know that you were pleased with our competitive prices, careful packaging, and speedy delivery.

We strive to provide a seamless shopping experience, and your positive feedback reinforces that we're on the right track.

Thank you again for choosing CommsAndSound.com. We hope to see you again soon!

Sincerely,

The CommsAndSound.com Team

Rated 5 out of 5 stars

Good experience

I had to phone up with a query before placing an order, very helpful. Prices were the best I could find and next day delivery

October 12, 2023
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Reply from Commsandsound

Thank you for your great feedback! We're so glad our team could assist with your query before your order and that you found our prices competitive. It's fantastic to hear the next-day delivery met your expectations. We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

No issues with the stands

No issues with the stands, good comms as all was as expected

August 13, 2023
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Reply from Commsandsound

Thank you for your review! We're glad to hear everything with the stands met your expectations and that our communication was helpful. At Comms and Sound, we strive to ensure a smooth experience for our customers. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Fast service and delivery the speakers…

Fast service and delivery the speakers are very easy to fit and very good sound quality

April 23, 2023
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Reply from Commsandsound

Thank you for your great review! We're thrilled to hear you were pleased with our fast service and delivery. It’s fantastic that the speakers were easy to fit and provide excellent sound quality. We appreciate your support and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Speakers

Great bit of kit

March 28, 2023
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Reply from Commsandsound

Thank you for your feedback! We're glad to hear you're happy with your speakers. We appreciate your support and look forward to helping you again in the future!

Rated 5 out of 5 stars

Great

Great

Very happy

February 1, 2023
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Reply from Commsandsound

Thank you for your review! We're thrilled to hear you're very happy with your experience. We appreciate your support and look forward to assisting you again in the future!

Rated 1 out of 5 stars

I paid for next day delivery and had to…

I paid for next day delivery and had to chase up the order, it came 3 days later! Very disappointing, I called & was told I would get a call back but that never happened either

January 17, 2023
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Reply from Commsandsound

The courier attempted to deliver on time next day but there was customer issue with the delivery address. The customer was kept fully informed throughout.

Rated 2 out of 5 stars

speaker stands very poor quality

Although these stands look great the quality is poor they don't tighten properly and as soon as an weight goes on them they move .very dissapointed but I will modify them so they can be used would not buy again.

December 10, 2022
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Reply from Commsandsound

Thank you for sharing your feedback, and we’re sorry to hear that the speaker stands didn’t meet your expectations. We aim to provide high-quality products, and we truly appreciate your insight. We’re glad to hear you’re finding a way to make them work. Your satisfaction is important to us, and we value the opportunity to improve.

Rated 4 out of 5 stars

Fast response and competitive prices

Relay easy to checkout, competitively priced stock. I didn't get any tracking or feedback regarding delivery (hence 4 stars) but when I contacted the support desk I got a realy quick response.

November 12, 2022
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Reply from Commsandsound

Thank you for your feedback! We're glad to hear you found our checkout process easy and our prices competitive. We apologize for the lack of tracking updates and appreciate you reaching out to our support team. We're glad we could assist you quickly. Your feedback helps us improve, and we’ll work to ensure a more seamless delivery experience in the future. We look forward to serving you again!

Rated 5 out of 5 stars

The supplier was very help full and the…

The supplier was very help full and the speakers we bought work perfectly, would certainly use again.

April 21, 2022
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Reply from Commsandsound

Thank you for your kind review! We're so glad to hear that our team was helpful and that your speakers are working perfectly. At Comms and Sound, we’re committed to providing excellent service and quality products. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Good Stands

Good Stands. Sensible price.

February 11, 2022
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Reply from Commsandsound

Thank you for your feedback! We’re glad to hear you’re satisfied with the stands and our pricing. At Comms and Sound, we aim to offer quality products at great value. We appreciate your support and look forward to serving you again soon!

Rated 5 out of 5 stars

Just the job!

June 22, 2021
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Reply from Commsandsound

Thank you for your feedback! We’re thrilled to hear the product was just what you needed. At Comms and Sound, we’re always happy to provide the right solutions for our customers. We look forward to assisting you again in the future!

Rated 5 out of 5 stars

Great service

Fast delivery and well priced products.

February 6, 2021
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Reply from Commsandsound

Thank you for your review! We're pleased to hear you were happy with our fast delivery and competitive pricing. At Comms and Sound, we aim to provide quality products with a smooth shopping experience. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Excellent service spot on with their…

Excellent service spot on with their price and delivery and right before Xmas too. 10 out of 10 :)

December 30, 2020
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Reply from Commsandsound

Thank you for your fantastic review! We’re so glad to hear that our service, pricing, and delivery met your expectations—especially during the busy Christmas period! 🎄🎁 Providing a seamless experience is what we strive for at Comms and Sound, and your 10/10 rating means a lot to us. We look forward to helping you again in the future! 😊

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