Bluebell IT Solutions Reviews 27

Our experience of using Bluebell IT solutions has been superb. The team did an excellent job scoping our requirements. Not only were they professional in the installation but also very helpful with the configuration aspect too, to ensure all is communicating correctly in the business.

Avoid at all cost. Signed a contact for £9.99. They have increased it a few times now. They are now charging me over £20

We’ve been a client for six years and have always received excellent service. Even as a small business, we’re treated professionally and with real care.

The team is knowledgeable, responsive, and adapts quickly to any issues we raise. It’s reassuring to know our IT is in such capable hands, and we’d happily recommend them to others.

We’ve worked with Ben and the team for over 5 years and can honestly say they’re a fantastic IT support company. They’re extremely knowledgeable, responsive, and always quick to resolve any issues, no matter how big or small. It’s reassuring to know we have a reliable, proactive team supporting our systems and keeping everything running smoothly. Highly recommended to anyone looking for dependable, professional IT services.

Excellent communication
Good value for money
Excelled in knowledge

I've been using Bluebell for around 5 years now, can't fault them, services offered and customer service both easy five stars.

It’s been a pleasure working with Bluebell over the past few years. We’ve built a great relationship with Ben, Waj, and the entire helpdesk team. They’ve always been responsive, helpful, and incredibly supportive whenever challenges have come up.

Bluebell IT have been an absolutely outstanding partner in supporting our business within the Microsoft environment. Their team is consistently efficient, responsive, and proactive—resolving issues swiftly and with precision. Whether it's day-to-day troubleshooting or more complex technical matters, they are always on point and quick to act.

Their professionalism and reliability have made them an integral part of our operations. We genuinely consider them an extension of our team, and their support has been instrumental in helping us maintain a smooth and secure IT infrastructure.

Highly recommended to any business looking for top-tier IT support!

Fantastic one-stop shop for all IT support, procurement and cybersecurity accreditation, from small business to enterprise level

I had a problem with my printer and Mohammad kindly fixed it for me. The entire team is very helpful and resolve all queries straight away (Mohammad is on top of the list)
Thank you

I strongly advise any business to avoid this company for any IT or telecom contracts. They are completely untrustworthy and operate in a fraudulent manner.

From the very first month, expect endless back and forth due to contract errors and incorrect charges. You will spend months trying to get basic issues resolved. Once you think it's finally sorted, good luck getting hold of Customer Service or Credit Control—who, conveniently, are "in a meeting" every single time you call.

I have spent months, even after the contract ended, trying to resolve extra charges that have been incorrectly invoiced for over three years, only for them to completely wash their hands of any responsibility after selling their customer base to another provider.

They will use every possible tactic to avoid helping and ultimately tell you "it’s not our problem anymore."

Avoid at all

Bucks Futsal Club is a small sporting organisation that his hugely dependant on their email to manage multiple teams & fixtures.

The Team at Bluebell assisted when the business lost access to our domain and had an internet email outage. At short notice they got us back up and running, giving us sound advice resulting in switching us over to Microsoft 365. Even when there was issues at Microsoft resulting in a roll back of their latest update, the communication was clear & expectations were managed.

Great service from the team.

My old company laptop was beyond its use by date and Bluebell IT Solutions were asked to provide and set up the replacement. They were really impressive, a seamless interaction, friendly approach online and on the telephone, mostly with Khalid and Mohammed. They moved over all necessary files, cleaning up the duplicate files I had managed to store on the old machine. I would fully recommend the company for help and support 'with a smile'!

Very happy with the services to fix the laptop battery and they have also checked up on how the laptop is working and gave me an advice on how to maintain the wellness of my laptop.

Bluebell IT have been supporting our IT and have been great to work with. They have consistently provided exceptional service.
Khalid has been helping us on many occasions and even coming to our sites and has always supported us in a timely and effective manner.

Bluebell support our IT and telephony systems. They have been great on all sides, from attending site to install new hardware and upgrade systems, to continuous support. Khalid has been our main point of contact and has always supported us in a timely and effective manner.

I have worked with Bluebell IT for a number of years for both IT support and purchasing equipment. The support from the team is always quick responsive and deals with the issues. Always a pleasure to deal with. Thanks Guys.

Called today by Hayley from Bluebell Cloud Solutions Ltd Company No: 10181383 in Northampton (part of the same group) given number 01604 954635, although we are TPS reg and have been for 25 years. Asked were she got our number from she said google and confirmed she was fully aware of the TPS and did not screen for the numbers.

It is against the law to make sales calls TPS Reg number.

Draw your own conclusion from the above.
We do not deal with companies that break the law.

Our company needed to urgently address our IT provisions when we were wanting to grow. I was keen to gain efficiency and save money on the many different providers we had for emails, office, security, document sharing & cloud storage. Bluebell advised we could cut almost 80% of these payments out and they could all fall under one subscription. Not only saving us money but made us become more efficient as a result saving me lots of headaches and countless hours solving staff IT issues.

Ben and the team at Bluebell not only managed to tailor a package to our needs regarding IT support across our three offices, but also advised on cyber security for our company too.

Working with Bluebell we’ve just obtained the Cyber Essentials Certification. Which is a benefit for our company and our clients. This is something we otherwise wouldn’t have been able to achieve.

Supportive and positive IT company. Happy and able to support our business needs.