communityclothing.co.uk Reviews 

1,483
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 54 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality, craftsmanship, and materials of the products, often finding them incredibly well-made and durable. Many people appreciate the comfortable fit, with items frequently highlighted as fitting perfectly and made to last, contributing to an overall positive experience. However, some people were dissatisfied with the return and refund process, citing difficulties, additional shipping costs, and slow or incomplete refunds. Inconsistent sizing was also a concern, with items sometimes being too big, too small, or having peculiar fits despite using size guides. A few customers experienced issues with order communication, delivery delays, or receiving damaged items, and some products showed durability problems.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product quality and sizing, with many praising the high quality,... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the excellent... See more

Order

Customers had ambiguous experiences with order, with some reporting prompt delivery, fine sizes, and... See more

Return policy

People report negative experiences with the return policy, often citing concerns about the process and its... See more

Refund

Consumers find the refund process to be a source of frustration and dissatisfaction. Many reviewers report... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Community Clothing is an excellent company all round. Quality products. Extremely well made. Value for money. British manufacturers. Ethically very sound. Have ordered many items from them - nev... See more

Company replied

Rated 5 out of 5 stars

Easy to order; kept informed of progress with my delivery daily and arrived exactly when expected; all recyclable packing...no nasty plastic bags or tags; lovely quality items (socks) that were true t... See more

Rated 5 out of 5 stars

Well after my various negative reviews I can write a positive one. I bought the lambswool fisherman's rib jumper, quite expensive but well worth it. This jumper is superb quality and so warm, I often... See more

Rated 5 out of 5 stars

Just received my first order of an Ivory/Blue Breton Cotton Top and a Grey Lambswool Jumper. Both items are fantastic - thick natural material, good colour/dye, and perfect fit. Good quality wardrobe... See more


4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 42% of negative reviews

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4.6

All reviews

(1,483)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

I did um and ah a little before buying…

I did um and ah a little before buying my first item of clothing from Community Clothing. I ordered one of the lambswool cardigans and I absolutely love it. It's outstanding quality. Just like the cardigans you used to be able to buy on the high street from stores like M&S. I've got one in 'truffle' and will be saving some more £££ to get a navy one next!

March 3, 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Geraldine, thank you so much for your review. We loved to read how much you like your lambswool cardigan. Thank you for supporting makers across the UK by shopping with Community Clothing.

Rated 4 out of 5 stars

Breton Top - lovely item, go one size up

I bought a Women's Breton long sleeve top - normally wear size 14 but took the advice to size up and went with size 16 instead. I am glad I did as the size 16 fits perfectly. Good quality, well made top. Haven't worn it so can't comment about laundering etc. Very fast delivery.

March 12, 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi J.S.B. thank you for your review and shopping with CC. We hope you have many years wear from your lovely Breton top.

Rated 5 out of 5 stars

Wonderful clothes from a brilliant company

I love Community Clothing and everything it stands for, and I've been so happy with everything I've bought from them. It's all of the best quality, is very competitively priced and is always my first port of call if I'm looking for something new. I'm trying to buy fewer clothes that will last longer and CC is the perfect choice. I recommend it to every one who will listen!

March 11, 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Sarah, it's great to hear you love CC and are spreading the word about our work.

Rated 3 out of 5 stars

Bought a pair of trousers

Bought a pair of trousers. They were beautifully made but sizing poor - huge rise so they were nearly up to my armpits. Returned but still waiting for payment - rather slow I am. afraid.

March 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great quality and easy ordering with swift delivery

Just received my latest order, and this time from the new curve selection.

Excellent fit re jumper, cardigan and jeans. Loved the follow up email re caring for the jeans and lambs wool knitwear.
Well done thoughtful, informative customer care tips

February 24, 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Anita, it is great to hear you are pleased with the new curve selection. Thanks for supporting CC.

Rated 5 out of 5 stars

Great products that look good and wear…

Great products that look good and wear in so well, can't fault them. And Made in the UK too. Perfect

December 16, 2024
Unprompted review
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Reply from communityclothing.co.uk

Hi Donald, great to read you are enjoying CC clothing and supporting UK makers.

Rated 5 out of 5 stars

Wholly positive.

Wholly positive as a concept and a company; from website, to shipping, to pricing and quality, five stars across the piece. Would heartily recommend to anyone. Long may they survive and thrive.

February 21, 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Nathan, it is great to read you are supporting the CC concept and makers across the UK. Thank you from the CC team.

Rated 5 out of 5 stars

Words cannot describe how much I love…

Words cannot describe how much I love my new Community Clothing sweatshirt. I have been on the lookout for a plain, no-nonsense grey sweatshirt for ages but couldn't find anything good second hand so committed to buying a new one. I ordered three similar sweatshirts to try; two odds and ends and one new. They are all fantastic quality, and so much thicker and weightier than I was expecting. One I sent back as the fit didn't suit me. One is a bit small for me but I will keep it for my son (XXS is perfect for a young teenager, especially at the bargain price of £29), and hope that it might loosen up a bit allowing me to have it back when he grows out of it. The third is absolutely perfect for me. I have barely taken it off since it arrived and I can see it wearing well for years.

February 20, 2025
Unprompted review
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Reply from communityclothing.co.uk

Thank you so much for leaving your review and we are very happy to hear that you are pleased with your sweatshirts!

Rated 5 out of 5 stars

Brilliant quality product

Brilliant quality product, brilliant quick service when I have purchased and returned items. And I love love love what this company stands for.

December 23, 2024
Unprompted review
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Reply from communityclothing.co.uk

Thank you for your lovely review!

Rated 5 out of 5 stars

The Brit Scene is back

Community Clothing just put the joy of buying clothes online back for me. Quality, quality, quality. All made in the UK, providing a boost for British manufacturing at realistic prices. Designed with that cool, quiet, off trend confidence that only the Brits seem to be able to do. I couldn’t be more in love with my new jeans.

January 20, 2025
Unprompted review
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Reply from communityclothing.co.uk

Thank you so much for your lovely review! We are happy to hear you are enjoying our brand!

Rated 4 out of 5 stars

Fantastic product but one significant issue!

Community Clothing is a great idea. Excellent products designed and made locally. Despite prices maybe being a bit higher than some retailers, I decided to give them a try.

The first purchase I've made is some navy chinos. I usually wear 36/34 so this was the size I chose but they were almost comically large! I then ordered slim 36/32 in a different style and they fit very well. I am 6' 2". The quality of the fabric is really good and they seem very well made. Only time will tell when I've worn and washed them regularly but so far I am very pleased.

I would have given 5 stars but for the sizing issue. Community Clothing do not offer free returns. This is a policy i wholeheartedly agree with because it stops people ordering tons of stuff knowing they can return it for free. However, if the sizing on everything is so out of whack, they're going to get plenty of unhappy customers either having to pay to return or keeping clothes that don't fit.

February 12, 2025
Unprompted review
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Reply from communityclothing.co.uk

Thank you for taking the time to post a review. If there is ever a sizing issue, please do contact us here in Customer services, we will always try to help resolve any issues. We do take on board customer feedback and will be passing your comments onto the relevant teams.

Rated 5 out of 5 stars

Men's joggers. Premium fabric

Men's joggers bought as a present have been very well received. Recipient loved the quality and thickness of the fabric.
I liked the speed of delivery and paper outer packaging. (In time please come up with an alternative to the plastic bag the joggers were in, every little helps!)

February 12, 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Audrey, we are pleased to read the joggers were a welcome gift. Hope they get plenty of use and thank you for supporting CC.

Rated 5 out of 5 stars

The best sport socks

Purchased the 4 of the 3 pack sport socks making 12 in total.
Excellent quality, well made.
They don't seem to suffer from long term wear / repeat washing unlike some of their competitors
I would heartily recommend them.

August 28, 2024
Unprompted review
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Reply from communityclothing.co.uk

Thank you so much for review, and we are glad your enjoying your socks!

Rated 5 out of 5 stars

Outstanding

Outstanding. Made in the UK. Exceptional quality. Plastic free (even the UK designed/made trainers). Keeping British factories and workers employed. Lovely customer service. A community business with genuine integrity. I wish we had more companies like this. My family all wear the wonderful jumpers, beanies and socks - and all the models are their staff and actually look like us customers - brilliant!

December 27, 2024
Unprompted review
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Reply from communityclothing.co.uk

Thank you so much for your wonderful review, we are very happy to hear that you and your family are enjoying your CC clothes.

Rated 5 out of 5 stars

Wonderful quality

Wonderful quality, exceptionally comfortable, great value, UK made meaning good UK jobs paying a good wage.
Absolutely delighted. Brilliant.

February 14, 2025
Unprompted review
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Reply from communityclothing.co.uk

Thank you for taking the time to post a review and we're very glad that you are happy with what we are doing!

Rated 5 out of 5 stars

I’ve just bought a hoodie and I’m…

I’ve just bought a hoodie and I’m wearing it now.
It feels noticeably thicker than the one I bought on the high street.
I really like the fact they don’t waste money on advertising or celebrities, instead focusing on getting the quality right.

February 12, 2025
Unprompted review
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Reply from communityclothing.co.uk

Thank you so much for your review and we are happy to hear your enjoying your hoodie and also, that you like our ethics!

Rated 5 out of 5 stars

I love everything about this brand

I love everything about this brand, from its impeccable ethics to its high quality garments.
I have bought two of the chore jackets and love them.
Just note that they do come up quite small so check the size guide.
Thank you, Patrick!

February 12, 2025
Unprompted review
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Reply from communityclothing.co.uk

Thank you for your review and we will pass your sizing comments on to the relevant team.

Rated 5 out of 5 stars

Bought women’s wool fisherman’s jumper…

Bought women’s wool fisherman’s jumper in black. Wonderfully warm. Comfortable to wear. Smart casual so I can wear to work and for leisure.
Also bought long sleeved black T shirt. Excellent quality. Relaxed fit which I like. No skimping on length. An excellent staple. Works well with a colourful scarf to brighten me up.

February 8, 2025
Unprompted review
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Reply from communityclothing.co.uk

Thanks so much for your review, we're glad to hear your loving your fishermans jumper!

Rated 5 out of 5 stars

Community Clothing encapsulates everything important to me.…

Community Clothing encapsulates everything that is important to me. Quality, British made, products, at an affordable price. Couple that with great customer service and I have no reason to shop elsewhere - unless CC doesn't stock the type of item I need. But I always check CC first! A small request from me to CC: Please keep doing what you do. If you do, I will continue to be a repeat customer (I already have around a dozen purchases from you and intend to buy more!) for the rest of my days :-)

October 12, 2024
Unprompted review
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Reply from communityclothing.co.uk

Thank you and we will try our very best to keep doing what we do!

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