communityclothing.co.uk Reviews 

1,484
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 53 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the clothing, noting items are well-made and durable. Many appreciate the superb craftsmanship and the use of good quality materials, often highlighting the comfort and perfect fit of their purchases. People are delighted with their orders, finding the products impressive and made to last. However, some customers also noted issues with product sizing, finding it inconsistent or different from expectations, even when using sizing tools. The returns process was frequently described as problematic, with people experiencing difficulties logging returns, slow processing, and having to pay for return shipping. Additionally, some reviewers reported items shrinking after washing or arriving with minor damage.

What people talk about most

Product

Clients share ambiguous opinions on product quality and sizing. Many customers praise the high quality, good... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the excellent craftsmanship... See more

Order

People report ambiguous experiences with order, with some finding the online ordering process easy and... See more

Return policy

Users describe negative interactions with the return policy, often citing issues with sizing and the... See more

Refund

Customers consistently note negative experiences with refund, often citing lengthy and slow processes, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Community Clothing is an excellent company all round. Quality products. Extremely well made. Value for money. British manufacturers. Ethically very sound. Have ordered many items from them - nev... See more

Company replied

Rated 5 out of 5 stars

Easy to order; kept informed of progress with my delivery daily and arrived exactly when expected; all recyclable packing...no nasty plastic bags or tags; lovely quality items (socks) that were true t... See more

Rated 5 out of 5 stars

Well after my various negative reviews I can write a positive one. I bought the lambswool fisherman's rib jumper, quite expensive but well worth it. This jumper is superb quality and so warm, I often... See more

Rated 5 out of 5 stars

Just received my first order of an Ivory/Blue Breton Cotton Top and a Grey Lambswool Jumper. Both items are fantastic - thick natural material, good colour/dye, and perfect fit. Good quality wardrobe... See more


4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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No recent history of asking for reviews

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Replied to 42% of negative reviews

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4.6

All reviews

(1,484)

54 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Sustainable quality…

Community clothing make superb quality clothes that are a pleasure to wear and seem to last indefinitely. What’s even better is that this is the product of a business whose ethos recognises its role in contributing to and being part of the community it serves. It is a model of a sustainable business, would more would follow its lead.

February 8, 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Andrew, thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

Fabulous socks.

Fabulous socks. Whole family have them and we refer to them as Patrick’s socks.
In fact all the clothes we’ve bought from community clothing are great. My husband loves his roll neck jumper as the collar is so generous and it’s so warm because, like everything at CC, the quality is stupendously good. Best of all, you’re buying knowing you’re helping a UK business thrive.

February 7, 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Jennifer, thank you for your review. We loved reading the name you have all given the socks and are pleased your husband loves his jumper. Thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

I was given a pair of socks for my…

I was given a pair of socks for my birthday ; well made, warm and comfortable.
Amazing that these were made in the UK!
Brilliant.
Will be purchasing more items !

February 8, 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Kate, great to read you were treated to lovely socks on your birthday. Thank you for supporting CC.

Rated 5 out of 5 stars

My Perfect Lambswool Jumper

I’m super chuffed with my men’s lambswool round necked jumper. The shape has held well after 2 washes ( and no shrinking!). It really is superb quality, and it’s clearly made by people who want it to be loved.
Most importantly, it’s warm and soft ( not scratchy) . This was my first CC purchase and I’m hooked!

November 5, 2024
Unprompted review
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Reply from communityclothing.co.uk

Hi Elizabeth, it is great to read how much you love the jumper. Thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

Love my raincoat

I ordered a size 10 raincoat, it was far too large for me so I returned it and asked for a size 8. It arrived and is a far better fit. I love my coat which I hope will last me years

August 30, 2024
Unprompted review
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Reply from communityclothing.co.uk

Hi Elizabeth, we are glad you found the perfect coat and thank you for supporting CC.

Rated 5 out of 5 stars

Simplicity at its best

Pure materials, locally produced,
supporting communities.

I love that I can see exactly where in the UK the garments have been made. To know where they're from makes me feel connected to what I'm wearing in a very sound and satisfying way.

Also, I can highly recommend the cushioned cotton walking sock, which doubles as the perfect cosy bed sock. No more icy feet during the bitter winter months. It's a winner!

February 6, 2025
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Reply from communityclothing.co.uk

Hi Lou, it is great to read how much you enjoy the walking socks. Thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

Fantastic well made clothes.

Fantastic well made clothes that are ethical and sustainable. Our family are becoming big fans of the less clothes because they last! Thank you for providing this alternative to fast fashion.

February 8, 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Rebecca, thank you for your great review and supporting CC.

Rated 5 out of 5 stars

Top Quality

Everything I have bought from community clothing is top quality. I particularly like the t-shirts which last forever.

December 8, 2024
Unprompted review
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Reply from communityclothing.co.uk

Hi Sheila, thank you for your review and we loved reading how much you like the t-shirts. Thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

They Make Well Nice Clothes

Everything about Community Clothing is fantastic - clothes, ethos, quality, advertising, attitude to biscuits (any company that honours the Nice biscuit by putting it on a t shirt is alright by me). I bought the Frances raincoat in green from them, and it is absolutely perfect for the manky British weather in the winter. CC is the only clothing company I have found that matches the quality of fabric and construction of vintage clothes. They make good pants, too!

February 8, 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Ruth, it was 'nice' to read how much you like our t-shirts and raincoat. Many thanks for your great review and supporting CC.

Rated 5 out of 5 stars

Recommended for style and ethos

I really like the jacket and scarf that I bought and I love the company’s ethos and business practices

February 6, 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Rod, we were pleased to read how much you like your jacket and scarf. Thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

Love the ethos of the company and the…

Love the ethos of the company and the clothes are brilliant. Just bought the fisherman's jumper and haven't taken it off since it arrived. It's so warm, like wearing a radiator and the quality is amazing.
I have had lots of compliments about the clothes. The red parka has it's own fan club amongst my friends. I send them all in your direction.

February 8, 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Karen, we loved reading your red parka has it's own fan club! Hopefully your friends will all be following in your footsteps. Thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

Love that all clothes are made in uk

Love that all clothes are made in uk. I have bought a few jumpers, lots of great socks and recently sweatpants and top, great fabric and really well made. I had to return a jumper after Xmas because of wrong size which I had bought weeks earlier, no problems.
Will buy more.

December 20, 2024
Unprompted review
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Reply from communityclothing.co.uk

Hi Sarah, we loved to read you have enjoyed so many CC items. Thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

Highly recommend the socks

Besides my being a great fan of the ethos of Community Clothing, everyone in my family loves the sports socks! I was lucky enough to buy from the London Pop-Up shop around Christmas time in 2023, and have made repeat orders over the past year. The socks wash and wear, over and over again!
Have also bought a man's sweatshirt and 3 long sleeve polo shirts, as well as the woman's striped "Esme shirt". The fit is generous, so make sure the sizing is right. I have returned a shirt that too big, and the process was painless. Keep up the good work, and keep the socks in stock!

February 8, 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Patricia, thank you for supporting CC and it is was great to read how all your family are loving the sports socks.

Rated 5 out of 5 stars

Premium Cotton Sock Rib

I am delighted with my socks from Community Clothing: super quality, locally made, and in colours that bring cheer each day I wear them!

February 8, 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Rachael, we loved hearing how much you love the socks. Thank you for supporting CC.

Rated 5 out of 5 stars

Great quality long sleeve T shirt

Bought a long sleeve T Shirt and very impressed with the quality, it's noticeably thicker than similar Ts from high street brands.

Did also buy some cargo pants and studied the size guide before I did, but the actual size was massively different and I had to return at my cost.

October 26, 2024
Unprompted review
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Reply from communityclothing.co.uk

Hi Nick, thank you for your feedback and for choosing Community Clothing! We’re so glad you’re impressed with the quality of the T-shirt – we take pride in providing well-made, durable items. We’re sorry to hear that the cargo pants didn’t quite match up with your expectations in terms of sizing.

Rated 5 out of 5 stars

Fantastic trainers

Fantastic trainers. Real quality. Made in England which a positive.

November 12, 2024
Unprompted review
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Reply from communityclothing.co.uk

Hi, we loved to hear how much you like the trainers. Thank you for supporting CC.

Rated 5 out of 5 stars

My jeans have lasted years

My jeans have lasted years. Community clothing gives me a chance to do something good with money.

February 8, 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Leon, we are so pleased to hear how much you like the jeans. Thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

Exceptional quality

I've bought a number of items from Community Clothing over the last few years, and they are all firm favourites in my wardrobe. They are exceptionally well made. The designs are classics that won't need replacing the next time the fashion winds change. And what's more, I know that the money I spend on my clothes is going directly back into the local economy and into the pockets of the skilled craftspeople who make them.
My most recent purchase is of a sweatshirt and jogging bottoms that I will be wearing to the gym instead of buying yet another pair of plastic leggings. Perfect in every way.

February 2, 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Jen, we loved to hear how much you love the clothing and it is great to know they are getting used on trips to the gym. Thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

Especially love the sweatshirt

I’ve got a few things from CC but my favourite is the sweatshirt. The fabric is amazing quality. Because it feels good quality I enjoy wearing it and I reach for it more than I do my other sweatshirts (I can’t imagine me buying other brands now). It’s a win-win: buy something you love, wear it loads, less need to buy more….and the fact it’s made in the UK at a good price is just amazing.

February 8, 2025
Unprompted review
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Reply from communityclothing.co.uk

Hi Jenny, thank you for your great review and, like you, we also love the sweatshirts. Thank you for supporting CC and makers across the UK.

Rated 5 out of 5 stars

Wow! I'm very pleased with my purchases so far

Wow! I've just bought my second pair of jeans. The fit is great and both are very flattering. I used the 'best fit' tool and it recommended a size up to my usual size. I'm glad I trusted it. Both pairs are a perfect fit. I bought the Work Wide Straight and the Straight leg mid rise jeans. They wear well and haven't lost their shape. They do relax and give a little bit which works well with the material they are made off. Both are very comfortable. Love the credentials too of course...

February 8, 2025
Unprompted review
communityclothing.co.uk logo

Reply from communityclothing.co.uk

We're so glad your happy with your jeans, we love the work wide jeans too!

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