Compare Your Parking Reviews 

881
•
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 443 reviews, most reviewers were let down by their experience overall. Customers frequently encountered unexpected hidden fees, unclear location details, and significantly higher costs than initially stated during the booking process. People also experienced severe scheduling delays, excessively long waiting times upon arrival, and unprofessional behavior from drivers handling their vehicles. Some reviewers were happy with the remarkably smooth handovers, prompt collection, and overall efficient parking process. A small group of consumers also found the pricing to be great value while saving them considerable time and effort during their trips. Others noted that they received great service and would gladly use the provider again.

What people talk about most

Service

Customers had negative experiences with service, reporting significant delays, long waiting times, and poor... See more

Booking process

Reviewers highlight deep frustration with the booking process, frequently noting that essential supplier... See more

Price

Consumers find price to be a major source of frustration due to unexpected additional costs. Reviewers... See more

Staff

Customers consistently note negative experiences with staff, frequently describing drivers and... See more

Location

Clients share negative opinions on location, reporting incorrect address details in confirmation emails and... See more

Reviews shaping this summary

Rated 1 out of 5 stars

“S C Parking Limited – Prime Meet & Greet” 50-minute wait for our car at Stansted We booked Prime Meet & Greet through Compare Your Parking; the provider on our confirmation was S C Parking Lim... See more

Company replied

Rated 1 out of 5 stars

Scam! We purchased what we thought was a legit 4* parking experience. What you actually get is completely random. We ended up with an extremely poorly rated parking company with 2.5* rating on google.... See more

Rated 1 out of 5 stars

Per the vast majority of reviews here, avoid this company like the plague! Pay a bit more and use APH, or one of the properly established companies. It isn't worth re-hashing the problems, as they ar... See more

Rated 1 out of 5 stars

When you discover that the parking company has disconnected your dash cam there is only one of two possibilities: 1) they left my car somewhere so dodgy and insecure that they thought the dash C... See more


Company details

  1. Price Comparison Site

Written by the company

At Compare Your Parking you'll find a complete overview and price comparison of all independent car parks. Search & book your parking space with no fuss, at the best rate and make big savings on your parking costs. We offer price comparison of parking at major UK Airports.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

881 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 5% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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1.4

All reviews

(881)

408 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid this company!!!!!!!!!!!

Avoid this company!!!!!!!!!!!

We booked and paid for a Meet & Greet service at Luton Airport, but instead were unexpectedly directed to an off-site car park with a shuttle bus. None of this was made clear when booking.

The delays caused by your service meant we accidentally left a bag in the car. We were told it would take 10–15 minutes to retrieve it, but it took around 40 minutes, causing us to miss our outbound flight and pay for replacement flights.

The return journey was just as bad. We waited over an hour from landing to getting our car, despite being given conflicting instructions and repeatedly being told "5–10 more minutes." Calls were put on hold, disconnected, and communication was extremely poor.

To make matters worse, our car had clearly been driven more than necessary. The odometer had increased by 19 miles, fuel had been used, the passenger seat was fully reclined, and there were dirty footprints inside the vehicle.

This service was nothing like the Meet & Greet experience we paid for. It caused unnecessary stress, extra expense, and completely ruined the start and end of our trip.

I have requested a full refund and would strongly advise others to avoid this company.

July 20, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Do not use this company. They do no vetting of the companies they advertise, and do not care when you get terrible service.

I booked meet and greet valet parking at luton airport, we got redirected to a car park on the way to the airport and a bus service so we almost missed our flight, and when we returned it took over 2 hours of waiting in the car park to actually get my car back which my 3 year old loved.

Plenty of other reviews with the same problems.

July 20, 2026
Unprompted review
Rated 1 out of 5 stars

Not a good service at all!

Parking costs more than stated on paperwork.
When collecting car after trip, the wait was longer than promised
A female on her own I was sent to a collection point behind the airport, not much lighting, it was 11pm, no one around and a long walk from terminal.
In my experience this is not meet & greet!!
Would not recommend!!!

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

Scam Artists

Car park Company lost my keys and left me stood in the airport at 2 am with two young children and no way to get my car or get home. I then rang this website who I booked the Parking through and they continuously laughed and hung up on me. They are operating a scam service together do not use

July 15, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague!!!!

Avoid like the plague!!!!
Bristol airport parking service was appalling. Can’t speak English on the phone. Waited over an hour even though they kept saying 5-10 mins, they also left another people stranded who had waited even longer than us. Also they never pick up the phone and when they do they put it down! Avoid avoid avoid!!!

July 14, 2026
Unprompted review
Rated 1 out of 5 stars

Worst experience

Worst experience. Booked a particular company ipark so I did not have to park for the short stay extra charges. The company even told me when i returned I would get a refund for this, and they are ignoring all my emails.
Very unprofessional! Avoid!

June 11, 2026
Unprompted review
Rated 1 out of 5 stars

Bristol Parking - Rubbish Operator

If you are thinking of using this site for parking at Bristol airport, ensure that the parking contractor is not GLD1 TRADING LTD as they are shockingly poor at
- Answering calls
- Timekeeping for pick up before departure and drop off on arrival
- Understanding the English Language

I gave a 1 star as you can't give zero

July 10, 2026
Unprompted review
Compare Your Parking logo

Reply from Compare Your Parking

Dear Customer,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience.

We would like to clarify that Compare your Parking is a comparison and booking platform. We do not operate the parking services or handle customers' vehicles ourselves. The meet and greet service, including the collection, storage, and return of vehicles, is carried out entirely by the parking operator you booked with.

Following your review, we contacted you and requested your booking details so that we could investigate the matter and raise your concerns directly with the parking operator on your behalf. Unfortunately, we have not yet received the requested information, which has prevented us from identifying your booking and assisting you further.

If you are still willing to provide your booking reference, we would be more than happy to liaise with the parking operator and do everything we reasonably can to help progress your complaint.

As the concerns you've raised relate to the parking operator's service rather than the booking service provided by Compare Your Parking, we kindly ask that you consider directing your review to the appropriate parking company. This will ensure your feedback reaches the business responsible for the service you experienced while also allowing other customers to make informed decisions.

We remain happy to assist once we receive your booking details and look forward to hearing from you.

Kind regards,
Customer Support Team
Compare your Parking

Rated 1 out of 5 stars

If there was a minus button for this…

If there was a minus button for this experience i would use that!!!!
This company has faciltated me using a corrupt safe meet & greet business who then took my vehicle while i was out of the country, ran up PCNs and when i have done a financial check have 10 CCJ's owing £17k. i tried to speak to Compare your parking and they just simply kept putting the phone down on me. DO NOT USE THIS COMPARISON WEBSITE

June 26, 2026
Unprompted review
Compare Your Parking logo

Reply from Compare Your Parking

Dear Customer,

Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience.

We would like to clarify that Compare your Parking is a comparison and booking platform. We do not operate the parking services or handle customers' vehicles ourselves. The meet and greet service, including the collection, storage, and return of vehicles, is carried out entirely by the parking operator you booked with.

Following your review, we contacted you and requested your booking details so that we could investigate the matter and raise your concerns directly with the parking operator on your behalf. Unfortunately, we have not yet received the requested information, which has prevented us from identifying your booking and assisting you further.

If you are still willing to provide your booking reference, we would be more than happy to liaise with the parking operator and do everything we reasonably can to help progress your complaint.

As the concerns you've raised relate to the parking operator's service rather than the booking service provided by Compare your Parking, we kindly ask that you consider directing your review to the appropriate parking company. This will ensure your feedback reaches the business responsible for the service you experienced while also allowing other customers to make informed decisions.

We remain happy to assist once we receive your booking details and look forward to hearing from you.

Kind regards,
Customer Support Team
Compare Your Parking

Rated 1 out of 5 stars

1 star too many!

Only giving this 1 star as there is no lower rating. Rude staff, poor communications, hidden costs and not letting you know the drop off point which isn't by the way, the airport itself! I haven't even made my return journey yet but I'm dreading it already.

July 8, 2026
Unprompted review
Rated 1 out of 5 stars

Do not book, use an official parking company

I was concerned having read these reviews so contacted the company to cancel the booking. Reassured I had the cancellation cover. The online chat bot doesn't work. The chatbot couldn't help. The support ticket didn't work. I spoke to a man on the phone who told me "some people have good experiences some have bad". It then turns out there is a hidden cancellation charge of £20. I paid for cancellation cover. This only lets you cancel up to 24 hours in advance - for a £20 fee. No thanks. I have now booked with the official gatwick parking. The 5 star rating is scam on their own website. I am waiting to see if my refund comes through...

Note this is a subsidiary of Compare The Parking. The websites look very similar, but they are different. This was really frustrating as I was on the wrong one.

July 7, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT USE this company

DO NOT USE this company. I booked parking at Stansted. They use SC Parking Ltd who are utterly useless. They took 2 hours to bring the car back when I arrived back at Stansted. I kept calling and on the odd occasion they answered and didn’t cut me off, they said it would be 2 minutes….1 hour later it arrived.
There had been a front seat passenger in the car when they had it as there were mucky footprints in the passenger footwell and items had been moved in the rear of the car. They are absolutely awful.

July 6, 2026
Unprompted review
Rated 1 out of 5 stars

Never again these operators are crooks…

Never again these operators are crooks of the highest level they charge you again for taking you to airport from car park
On top of that a family with children 3 and 5years old waited 2 hours to be picked up from airport after flight another lady had her car damaged after leaving it there
Extremely rude arrogant people

July 1, 2026
Unprompted review
Rated 1 out of 5 stars

AVOID AT ALL COSTS

AVOID AT ALL COSTS! SCAMMERS! booked airport parking using this website thinking it was official Stanstead airport meet and greet and later discovered it was not. The company behind the booking has horrendous reviews from people having muddy cars, waiting 90 minutes for the car to be returned, even mud inside the car passenger side. People having to wait for the car to be picked up. And, being charged and extra £26+. I am traveling alone with 2,children so I decided to cancel and book direct with Stanstead airport official parking. I called compare parking to cancel, totally unprofessional, raising his voice at me and charged me £20 to cancel!

July 6, 2026
Unprompted review
Rated 1 out of 5 stars

Do not book

Our experience wasn’t great, and I wouldn’t recommend this parking service.

We were asked to ring on the morning of our booking, but when we did, there was no answer after several rings. Shortly afterwards, we then received calls from three different phone numbers, one after another, all trying to confirm the same car drop-off time, which felt disorganised.

We dropped our car off at the designated pick-up/drop-off area at Luton Airport, but the person collecting it was wearing normal clothes with no company branding or identification. It looked very unprofessional and honestly made us worry that we might not get our car back.

When we returned, we were told to collect our car from the Holiday Inn car park because they were having “issues” with the airport drop-off area. It gave the impression that what they were doing at the airport may not have been authorised.

To make matters worse, since returning we’ve received two parking tickets from two different days, suggesting our car was moved around during our trip rather than simply being parked where we’d paid for it to be.

Overall, the whole experience felt disorganised and unprofessional, and I wouldn’t use this company again or recommend them to others. Will not be using again.

June 17, 2026
Unprompted review
Rated 1 out of 5 stars

They don’t even deserve 1 star….

They don’t even deserve 1 star….
2.5 hour wait…. Rude…. No apology…. Unprofessional….. had to pay an extra £16 in parking fees.
NEVER AGAIN!!!!
There were two other couple who were also waiting so it wasn’t just us!!

July 3, 2026
Unprompted review
Rated 1 out of 5 stars

Not recommended

A very non-transparent parking service provider. The transfer between the parking lot and the airport is charged additionally and is £10 per person. In case you want to cancel the reservation within a reasonable time, you will be charged £20.

July 1, 2026
Unprompted review

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