Compbay.co.uk Reviews 21

TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Requested 150 euro withdrawal on a Tuesday morning. Site said instant for my method but it actually arrived Wednesday afternoon, so about 24 hours. Not instant like advertised but still fast enough an... See more

Rated 1 out of 5 stars

A good amount of the deals they show on their promo page have expired. I tried an offer and support told me it ended last month. They really need to update their website more often since it's misleadi... See more

Rated 3 out of 5 stars

Not too sure of this competition site yet, first time purchasing a number. Easy enough to use site but have only received email confirming it. A couple of other competition site I’ve purchased off in... See more

Company replied

Rated 1 out of 5 stars

I think support said it was a new policy but they do not send emails to individual customers. I was not told my deposit limit reduced from 1000 to 400. Why should it be my responsibility to keep track... See more

Company details

  1. Vehicles & Transportation

Written by the company

Compbay is one of the UK's fastest growing competiton websites. Check out our awesome comps!


Contact info

1.6

Bad

TrustScore 1.5 out of 5

21 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Cashout took a full day

Requested 150 euro withdrawal on a Tuesday morning. Site said instant for my method but it actually arrived Wednesday afternoon, so about 24 hours. Not instant like advertised but still fast enough and the money did show up without issues.

June 19, 2026
Unprompted review
Rated 1 out of 5 stars

Phone dies after one hour of play

This mobile site absolutely kills your battery. One session used 40% of my battery in under an hour. I tested other casino sites the same day and they didn't have this problem. This one is way too intensive when it comes to loading content.

June 10, 2026
Unprompted review
Rated 1 out of 5 stars

Verification documents got lost

I uploaded my documents for validation, then a week later support told me they never got them. I had to upload everything again and wait another week. I finally got verified after 16 days in total. There should be some kind of confirmation when documents are received.

June 9, 2026
Unprompted review
Rated 1 out of 5 stars

Animations cause lag on mobile

Every time I press a button on my phone there's a delay because of a fade effect. Scrolling is laggy because elements animate as you scroll. Navigating sites is really frustrating because of pointless animations and lag. Games load fine. There should be a way to turn off these animations.

June 9, 2026
Unprompted review
Rated 1 out of 5 stars

Bonus wagering is impossible

The wagering requirements are way too high for me to consider this worth it. I played for hours and felt like it was a waste of time. I didn't even make a solid dent in it and it expired before I was even close to clearing half of it.

June 8, 2026
Unprompted review
Rated 1 out of 5 stars

VIP manager stopped replying

I feel neglected here. My assigned VIP contact said I'd get better bonus terms and priority support. But after the first week, they ghosted me. I've sent three emails over the past two weeks and haven't had a response. Regular support says they can't do anything with VIP.

June 6, 2026
Unprompted review
Rated 1 out of 5 stars

Got way too many spam emails

Since I signed up, I have received promotional emails every day. I sometimes get two, or even three, emails a day. I tried to unsubscribe, but the link didn't even work the first time. I FINALLY got it to work, but it took WAY too many tries. These people are too aggressive with email marketing.

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

Promotions page is outdated

A good amount of the deals they show on their promo page have expired. I tried an offer and support told me it ended last month. They really need to update their website more often since it's misleading to show expired offers.

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

Daily limit reduced no email sent

I think support said it was a new policy but they do not send emails to individual customers. I was not told my deposit limit reduced from 1000 to 400. Why should it be my responsibility to keep track of these changes? I only noticed when my deposit failed.

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

100% genuine company

100% genuine company. I have been lucky enough to win a few times! The website is easy to use and the draws are live. Very transparent and honest. I won the C63 on a Sunday night and it was delivered and on my drive by 1pm the next day!! Really nice guys

December 5, 2020
Rated 3 out of 5 stars

Not too sure of this competition site…

Not too sure of this competition site yet, first time purchasing a number. Easy enough to use site but have only received email confirming it. A couple of other competition site I’ve purchased off in the past email you with confirmation of purchase and your randomly chosen number, this site leave you hanging. Apparently I’ll get a number before the draw, we shall see.

December 1, 2020
Compbay.co.uk logo

Reply from Compbay.co.uk

Hi Kelly, thanks for your review. I have just checked and two emails have been sent to you confirming the ticket numbers for the draw and confirming the winner of the competition you entered. I can see that they have not been read, might be worth checking your junk folder just in case.

We also post all entry lists on the competition page as detailed on your order confirmation, this can be view here:

https://compbay.co.uk/collections/complete/products/draw-2-ps5-sony-playstation-console-disk-version-825gb

Kelly King - 141

We really appreciate your feedback, similar has been received. Action has been taken and we have instructed our website designer to add on a function where you will be able to choose your own ticket number or have a number allocated at random. The numbers will then be emailed with your order confirmation.

Please drop me an email to hello@compbay.co.uk if you have any questions.

All the best - Mark

Rated 3 out of 5 stars

Didnt get sent email with my number 😔

Didnt get sent email with my number 😔
But had order number so money paid.
Reviewed star rating, as response to my review gave number.
To get better review next time, tell customers that is what will happen, at point of sale, rather than after grumpy review?

November 26, 2020
Compbay.co.uk logo

Reply from Compbay.co.uk

Hi Sarah, sadly due to GDPR only subscribers get our entry list emails, so as a back-up we post the list on our page too. You had opted out of marketing so would not have received the email. You are on the entry list - Order Number - 1444 Sarah Dainter 1295 . We would be grateful if you could revise your review as we have honoured your order and feel 1 star is not very fair in this situation.

Order Number - 1444 Sarah Dainter 1295

Rated 5 out of 5 stars

This site is amazing

This site is amazing. Live draws on facebook, the whole family watches. More exciting than the lottery to be fair.
We were lucky enough to win the Apple Watch and a ducati scooter. within 10 minutes of the live broadcast finishing a chap called Mark called to arrange delivery of the items.
I never win anything as a rule so we are hooked now,
everything is transparent and clear and they run through everything on the live draws.

Great site and absolutely genuine. Thanks for the early xmas present guys. Keep up the good work. 👍

November 25, 2020
Unprompted review
Compbay.co.uk logo

Reply from Compbay.co.uk

Thanks for entering Neal - Great couple of wins for you!

We really appreciate your review :)

Rated 5 out of 5 stars

Great site with great odds!

Great site with great odds!

I won the JAM turntable yesterday, opted for the cash alternative and the money was in my account this morning! Would recommend to anyone!

November 20, 2020
Unprompted review
Compbay.co.uk logo

Reply from Compbay.co.uk

Congratulations again Graham! Great win. Thank you for taking the time to give us a review - we really appreciate it. Good luck on future comps.

Rated 5 out of 5 stars

Couldn't believe my luck when I won the…

Couldn't believe my luck when I won the guys came and delivered the prize quickly
Was a very pleasant and easy experience!

November 9, 2020
Unprompted review
Compbay.co.uk logo

Reply from Compbay.co.uk

Great to meet you Nick and what an awesome win. Enjoy your bike.

All the best

Mark

Rated 5 out of 5 stars

Great competition site

It's very easy to enter their great competitions. Recommended

October 31, 2020
Compbay.co.uk logo

Reply from Compbay.co.uk

Thanks for your review Tim, we really appreciate it. Best of luck in our comps

Rated 5 out of 5 stars

I always enter your motorbike comps in…

I always enter your motorbike comps in the hope that one day I might be lucky, keep up the good work giving people like me a chance.

October 9, 2020
Compbay.co.uk logo

Reply from Compbay.co.uk

Thanks Gary we appreciate your custom, hopefully you'll be a big winner soon!

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