GIGI'S ORGANIC Reviews 23

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

It feels like a waste of time considering I'm not even close to completing the bonus requirements. The terms of the bonus weren't clear from the start. I guess I should have paid more attention to the... See more

Rated 1 out of 5 stars

I made a deposit during a promotion saying there would be a 100 percent match bonus, but that bonus never showed up. Support said that I didn’t opt in for the bonus, but there was no opt in button any... See more

Rated 1 out of 5 stars

I signed up for this bonus but when I went to claim it, the terms had changed. The wagering became higher and the max cashout was lower. No one informed me of this change and support told me that the... See more

Rated 5 out of 5 stars

We love our weekly fruit & veg box from Gigi’s! It’s a surprise each week with some really interesting seasonal surprises! Love that there will be a good selection of staples including a salad base an... See more

Company details

  1. Organic Food Store

Information provided by various external sources

Gigi's Organic and Wonky VegBoxes are the perfect solution to kick-start your healthy eating plans or if you are opting for a solely plant-based diet. Choose the most suitable Weekly Subscription plan or Shop at our Online Store and add even more delicious plant-based products to your Weekly VegBox, created by organic, artisan and vegan producers. ​​ Our VegBoxes vary each week as we follow the seasons. We deliver nutritious surprises on Saturdays, in Greater London.


Contact info

2.0

Poor

TrustScore 2 out of 5

23 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

VIP rewards aren't huge but they exist

VIP rewards aren't huge but they exist. I reached bronze tier after playing for a month and got a small bonus. The points accumulate slowly unless you bet large amounts regularly. The system is transparent at least, so you know what to expect.

June 6, 2026
Unprompted review
Rated 1 out of 5 stars

Bonus wagering is impossible

It feels like a waste of time considering I'm not even close to completing the bonus requirements. The terms of the bonus weren't clear from the start. I guess I should have paid more attention to the fine print, but it still seems unfair. I deposited $50 for the bonus, and after playing for what felt like hours, I still have about 50x the wagering requirements left.

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

Promo terms changed after I signed up

I signed up for this bonus but when I went to claim it, the terms had changed. The wagering became higher and the max cashout was lower. No one informed me of this change and support told me that the terms change regularly without notice.

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

Slots freeze during bonus rounds

I had a slot machine freeze when I triggered a bonus round. The screen completely stopped responding. I refreshed the page, and the bonus disappeared. Support told me there was nothing they could do. I lost what could have been a decent win.

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

Account currency cant be updated

I signed up and was assigned CAD instead of USD. There’s no setting in account preferences to change it and support said I have to close my account and do it all again. Now all my deposits have conversion fees and I'm losing money on all my transactions. Should be an easy fix but they just won’t do it.

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

Promised bonus never arrived

I made a deposit during a promotion saying there would be a 100 percent match bonus, but that bonus never showed up. Support said that I didn’t opt in for the bonus, but there was no opt in button anywhere. There was no way for me to get that bonus credited manually, so I just lost out.

June 2, 2026
Unprompted review
Rated 1 out of 5 stars

Withdrawal pending for over a week

I asked for a cashout on the 12th and it still says pending. Support says it has been escalated, but that does nothing. I just want my $340 back. This is so much slower than what you guys say on your site.

May 29, 2026
Unprompted review
Rated 1 out of 5 stars

Poor service with no smile!

On Sunday I took friends to the GiFi’s Organic shop/cafe for breakfast. This turned out to be a real mistake. We ordered 4 coffees and eggs on sour dough toast. It sounded delicious. The coffee order was: 1 black americano, 1 flat white, 1 latte and 1 almond latte. They all came separately with a 3/4 minute wait between them all! Over 10 minutes for 4 coffees! Apart from the almond milk coffee all the rest were luke warm and exactly the same - lattes. No black americano or flat white.
Each of the breakfasts came out separately with a 5 minute gap between each! Yes, over 20 minutes from the first plate with 2 fried eggs - to the last eggs with smashed avacado! The eggs were all overdone, served with sour dough bread barely toasted at all. All of this served without a smile from the waitress! Poor quality service. Appalling quality of food. Not even a smile! Stay away!!!

September 20, 2021
Unprompted review
Rated 5 out of 5 stars

Lovely company with personal service.

Lovely company with personal service.
Delivery on time and Easter egg well packed.
This was a gift for Easter so I won't know how tasty it is till Easter Sunday!

April 1, 2021
GIGI'S ORGANIC logo

Reply from GIGI'S ORGANIC

Thank you for the lovely review Marian. We are glad the Easter egg arrived safe and sound. Happy Easter to you and your loved ones! Love, GIGI's ORGANIC

Rated 5 out of 5 stars

I was really pleased with the freshness…

I was really pleased with the freshness and variety in the box. The amount was perfect and lasted the week.

January 27, 2021
GIGI'S ORGANIC logo

Reply from GIGI'S ORGANIC

Thank you for the lovely review, we are glad you enjoyed the fruit & vegetable box.
Love, GIGI's ORGANIC

Rated 5 out of 5 stars

Delicious Kimchi

The best I have found so far. I have tried alot of different ones.

January 22, 2021
GIGI'S ORGANIC logo

Reply from GIGI'S ORGANIC

Thank you for the nice review Daniel, the kimchi really is excellent.
Love, GIGI's ORGANIC

Rated 5 out of 5 stars

Perfect service

I found the item I purchased on this website when all others were out of stock or the delivery times were over a week- Gigi organic had my order with me in 2 days. Great service, product arrived in perfect condition and record time.Thank you Gigi organic!

January 4, 2021
GIGI'S ORGANIC logo

Reply from GIGI'S ORGANIC

Dear Lauren,

Thank you for the lovely review, you are very kind! We are happy we could help you when you needed stock, we are here to serve you.

Best wishes,
GIGI's ORGANIC

Rated 4 out of 5 stars

Nice vegetables

The vegetables was very nice, I wish I can knew what was inside the box .
There is not delivery slot unfortunately.
But I will try GIGI again.

July 7, 2020
Unprompted review
Rated 5 out of 5 stars

best one by far!

We tried a number of veg boxes throughout lockdown but Gigi’s Wonky Veg box is far superior than any other and great value! It’s improving each week too it seems and we are now totally hooked! Keep it up!

June 22, 2020
Unprompted review

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