completedworks.com Reviews 34

I wanted the earrings from the bear Tiffany wedding as soon as I saw them and reached out to Completed Works. From the first email to the delivery of these magical earrings, everything was just spectacular. Beautiful product and customer service…

Amazing service! The team was polite and helpful throughout our email exchanges, and the repair was done so professionally — my jewelry looks brand new. I couldn’t be happier!

AMAZING!!! 10/10!!!
I lost one of my favourite and much worn earrings on a night out, and was really disappointed. I searched on line for the same or similar with no success, as they were a few years old. I contacted the customer service team at Completed Works. They got straight back to me - they found a pair in their archive. They emailed me a purchase link and the new earrings arrive on Monday. Brilliant service, great follow up and of course gorgeous original jewellery we all love. VERY Grateful for the fabulous service and speedy communication. Thank you, I’ll be shopping again!!

They charged me for a back ordered item. I know my card should be authorized, but I used to work in the credit card industry and you’re not supposed to be charged until the item ships. They don’t seem to follow the regulations.

I received a faulty necklace in my order and emailed customer service immediately with pictures. The customer service team was so quick and kind to respond to me, offering a replacement necklace that passed their personal quality control. They even sent me images of the new necklace before sending it to me. Overall, we exchanged emails very effectively and I felt supported all the way through the process. Thank you so much for the beautiful designs and stellar customer support!

I love my ear cuff. Beautiful! All aspects of service were excellent. Highly recommended - I would have no hesitation in using them again.

Leave terrible tarnish marks. I’ve never had this problem with high street earrings. They are completely un wearable.

Amazing quality and very unique design - have few pieces and would buy more. Love the aesthetic and independent charm.
Also the best support team - very open and human, thanks for your help!

So helpful; Prompt return of message and easy to solve issue; beautiful products

Lovely jewellery, distinctly different from many other retailers products. Very comfortable to wear.

I bought a necklace from completed works,a world locked by politics and money and it is so beautiful possibly the loveliest necklace I have ever owned I absolutely love it.Sandy from customer service was fast to reply to my query so all round a lovely experience x

Shipping from the UK was fast and the jewlery was well packaged. I really like their jewelry. Well made and fashion forward.

I love the earrings I bought - I’m wearing them now, and the stackable rings. But it is the earrings I love most of all.
* It would be even nicer if CompletedWorks didn’t give cut and paste responses. Rather don’t respond at all.

I recently commissioned Completedworks to design and make a custom wedding band for me.

I was very happy with the service provided by the team throughout the design process and in sourcing the stone which is embedded on the inside of the ring. The team were also quick to add an engraving after I changed my mind on this!

I’m really happy with my ring and would highly recommend Completedworks.

Beautiful jewellery and fantastic customer service! It is worth collecting your items so that you can see the amazing building that completed works resides at.

Stylish and different jewellery that’s eco friendly. Super fast shipping, items were beautifully packaged. Thank you

Such a gorgeous studio and really beautiful jewellery. Huge thank you to Sandy who helped me pick out my wedding earrings and was so kind and patient and made the whole experience really wonderful!

I ordered a pair of earrings for my wedding that I sadly could not keep because they did not go with my gown as I had envisioned, but the customer service department was so kind helpful in the returns/exchanges process! Such gorgeous jewelry, I know I’ll be ordering again for another occasion soon!

Supremely overpriced jewellery, not well designed. Customer service patronising and unhelpful.

My CompletedWorks necklace unfortunately broke, I got in contact with customer service and they were SO helpful! They were absolutely lovely and understanding.
As the necklace was in warranty they offered to repair free of charge. Once they received the necklace in their office, they decided instead to offer a replacement and shipped this out straight away. I received it within just a few days. Really pleased with their resolution and big thank you to their lovely team - I’m so happy to have my favourite necklace back!