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Rated 5 out of 5 stars

The website is excellent and the care regarding the delivery was really good. The product I purchased - Hot Bin 200L with plinth - is fantastic. The food waste for weekly collection has dramatically r... See more

Company replied

Rated 5 out of 5 stars

Not surprised Compost Guy gets great reviews. The way he communicates with customers is excellent - he keeps you fully informed about the whole process, every step of the journey. I am so pleased I o... See more

Company replied

Rated 5 out of 5 stars

Hi I am Graham and live in south east London. I saw Eli and Kate on U/Tube using a (Hotbin) and decided to treat myself so that I could get rid of a couple of my (daleks). I came across Adam and hi... See more

Company replied

Rated 5 out of 5 stars

I received and set up my Hotbin today, and I'm looking forward to harvesting my own compost in due course! Adam was great from start to finish, personally dealing with my order, communicating regularl... See more

Company replied

Company details

  1. Environmental Renewable Natural Resources
  2. Garden
  3. Land Allotment

Written by the company

Want to know more about composting and reducing your food waste? Composting is an eco-friendly way to reduce food waste and lower your greenhouse emissions - and a fun and interesting hobby! Buy Compost Products from our shop. From compost, manure and bark chips to compost bins, Bokashi and the amazing "Hotbin Composter", we have the products to help you start composting and reducing your waste. Official supplier of Hotbin, Aerobin and the Green Johanna hot composters.


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

5-star
4-star
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1-star

No history of asking for reviews

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4.8

All reviews

(42)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience and support

Great experience, Adam supported all the way with the delivery and answered any questions. Would recommend Compost Guy

March 14, 2026
Unprompted review
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Reply from Compost Guy

Thank you, thank you, thank you, Rosie!!!!

Rated 5 out of 5 stars

Compost Guy - totally recommend

The website is excellent and the care regarding the delivery was really good. The product I purchased - Hot Bin 200L with plinth - is fantastic. The food waste for weekly collection has dramatically reduced and to be honest you can get totally hooked on composting and the process. It's really fascinating. Would really recommend Adam (The Compost Guy) - it's a lovely new business to support.

December 12, 2025
Unprompted review
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Reply from Compost Guy

Hi Karen, I really appreciate your kind words about the website, delivery, and your Hotbin 200L with plinth. It’s great to hear that your food waste has reduced so much and that you’re enjoying the composting process — it really can be quite addictive! Thanks also for recommending my business. It means a lot to have your support. Happy Composting - Adam

Rated 5 out of 5 stars

Super-efficient

Super-efficient, friendly and helpful service - big thanks to Adam 😊.

October 23, 2025
Unprompted review
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Reply from Compost Guy

Ahhhh, thank you Mary!!!!

Rated 5 out of 5 stars

I love the website

I love the website; simple to use and lots of info and guidance. Adam kept me informed on order progress and delivery date. Bin delivered without a hitch. I am now looking forward to producing lovely organic compost.

October 21, 2025
Unprompted review
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Reply from Compost Guy

Hi, thank you so much for the review :)

Rated 5 out of 5 stars

Not surprised Compost Guy gets great…

Not surprised Compost Guy gets great reviews. The way he communicates with customers is excellent - he keeps you fully informed about the whole process, every step of the journey. I am so pleased I ordered a Hotbin through Adam. Yes, it is easy to give a good review when you receive first-rate service, but I feel Adam would do whatever it took to sort out any issues.
Highly recommend this business.

April 28, 2025
Unprompted review
Compost Guy logo

Reply from Compost Guy

Janet, thank you so much for this review. I appreciate what you have written, which others will read. Thanks!

Rated 5 out of 5 stars

Hotbin was delivered really quickly…

Adam was great from the start.
Sent lots of queries and got a quick reply. Hotbin was delivered really quickly and Adam has been so helpful. Would highly recommend.
Thank you Adam

May 10, 2025
Unprompted review
Compost Guy logo

Reply from Compost Guy

Thank you, Margaret - I really appreciate this!

Rated 5 out of 5 stars

Absolutely cracking service from Adam…

Absolutely cracking service from Adam when I ordered my Mini HotBin. The website was easy to order from but forgot to purchase a plinth and only realised I needed one after watching more reviews. Adam was very quick to respond to comms. I would hesitate to recommend.

May 9, 2025
Unprompted review
Rated 5 out of 5 stars

I received and set up my Hotbin today

I received and set up my Hotbin today, and I'm looking forward to harvesting my own compost in due course! Adam was great from start to finish, personally dealing with my order, communicating regularly, and giving helpful advice. The bin arrived in three working days, so very quick. The price was the best out there and included extras - a mixing rake, an internal thermometer, and a 'kick start' bottle. Detailed and clear set up and maintenance instructions are included. I'm a happy customer.

March 26, 2025
Unprompted review
Compost Guy logo

Reply from Compost Guy

Thank you so much Debby! A pleasure to help you

Rated 5 out of 5 stars

I can't say enough great things about…

I can't say enough great things about Adam, the Compost Guy. The entire experience was smooth, and dealing with him has been a pleasure. From start to finish, his service has been nothing short of exceptional. He was always available, responsive, and willing to go the extra mile.

When my brand-new compost bin turned out to be faulty and the manufacturer refused to honor the warranty, Adam not only took the initiative to communicate with them on my behalf but, most remarkably, stepped up and provided me with a replacement—something he had no obligation to do.

His dedication to customer service and making things right is truly remarkable. It is rare to find someone who cares so much and wants to help their customers.

If you are looking for a reliable, honest, and committed to service to compositing, look no further than the Compost Guy. Thank you again, Adam, for your incredible support!

September 3, 2024
Unprompted review
Compost Guy logo

Reply from Compost Guy

Hi Anna. Thank you so much for writing about your experience of using me and my site. Just get in touch for any moe help. It's a pleasure to work with you :)

Rated 5 out of 5 stars

Amazing experience

What a pleasure to deal with Adam and his company. From the very start the service was impeccable. His communication was excellent and he kept us informed of the purchasing process throughout. I requested a plinth for my Hot Bin after the processing had completed and there was no problem adding this to the order. If I could give Adam 6 stars I would.

July 17, 2024
Unprompted review
Compost Guy logo

Reply from Compost Guy

Hi Julie! So kind of you to write a review. I really appreciate it. Just let me know if you need any help or advice going forward, and I'll be happy to help.

Rated 5 out of 5 stars

Highly recommended

I received fantastic communication about my Hotbin purchase from Adam at Compost Guy, including very detailed information about its use. I also received continued communication and updates from him regarding delivery. My Hotbin was delivered very quickly. Thank you Adam.

July 1, 2024
Unprompted review
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Reply from Compost Guy

Thank you, Alexandra! It was so good to help, and get a Hotbin hot composter to you :)

Rated 5 out of 5 stars

Great experience

Great experience - attentive to communication, quick shipping. Highly recommend!

July 3, 2024
Unprompted review
Compost Guy logo

Reply from Compost Guy

Thanks Joe! Pleasure to get a hot composter to you :)

Rated 5 out of 5 stars

Excellent service

Excellent service, very quick delivery, on time as advised. We had a fun time setting up the bin with our 10 year old grand daughter, who was assiduous in reading the instructions and also carrying them out to the letter. All very quick and easy and now the excitement of monitoring the temperature! Seems to be hubbling well. Exemplary service, thanks Adam.

June 13, 2024
Unprompted review
Compost Guy logo

Reply from Compost Guy

Thank you so much!

Rated 5 out of 5 stars

The mother ship has landed.

The mother ship has landed and is operational !

What great service from Compost Guy. Very easy website to navigate and order from. The bin was delivered within four days of placing the order and I was informed on its delivery schedule.

Setting up the bin was very straightforward. Looking forward to the compost it produces. An excellent addition to the kitchen garden. Thank you.

March 27, 2024
Unprompted review
Compost Guy logo

Reply from Compost Guy

Hi John, Great to hear about the arrival of the composter! Thank you so much for taking the time to write about your experience with using my site. I'm here to help with further support as and when required. Adam

Rated 5 out of 5 stars

Brilliant service bought HotBin for our…

Brilliant service bought HotBin for our granddaughter and her husband
Adam was very helpful and kept me updated on delivery which was very very quick
I will tell our granddaughter to contact him if they need any further advice.
Highly recommend

March 20, 2024
Unprompted review
Compost Guy logo

Reply from Compost Guy

Hi Catherine. Thank you for your review! It's lovely to hear about your order and how lovely to get this as a gift. Happy to help with composting with your Hotbin :)

Rated 5 out of 5 stars

The Compost Guy

The Compost Guy, Adam has a lot of knowledge about his products, and a brilliant delivery service too - from order to arrival in 4 days (over a weekend)
Plus a good value price.

February 27, 2024
Unprompted review
Compost Guy logo

Reply from Compost Guy

Thank you so much for your review, David. It's was great to help you and get the composter to you super quick :)

Rated 5 out of 5 stars

Great company with excellent service and offers effective support

I bought the hot composter as a present for my husband's big birthday. I have no idea about gardening or growing veg but love to use the produce from our garden in cooking. So having lovely fresh vegetables is important but the current compost heap never yielded any soil and compost was bought in.
Contacting Adam was the best move I made, as he advised on the product, was great with organising the delivery to arrive on the birthday and he provides excellent support for novices. The birtday boy spent several hours on the day to start the hotbin with the help of the video and written instructions provided.
I also ordered the plinth which is really useful particularly if your ground is uneven.
So far a great success as a present and the helpline Adam provide is very reassuring.
I definitly recommend this company
and their service.

February 26, 2024
Unprompted review
Compost Guy logo

Reply from Compost Guy

Thank you so much for the review. It was a pleasure to help you get the order on the correct day for the big surprise! Happy to continue to help and support with composting :)

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