Tedious refund process, bad product quality and you pay from your pocket the delivery fee if you want to return their items which smells like shit.
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Possibly the worst customer service experience ever. I ordered from them on June 29. After 11 days of back and forth, I had to virtually scream to get my money reversed (which they say they will do... See more
I am a regular customer & have been ordering the whitening cream for a while now. It has been amazing on my skin. However, my recent purchase came half empty, not as full as it usually is. I have sent... See more
Company replied
This company knowingly sold 2 bottles of this to me, without informing me that it will expire in 2 months. Usually companies say that something will be expiring soon. I have 1 full bottle and anothe... See more
Company details
Information provided by various external sources
Conatural - Certified Organic, Natural Skin Care & Hair Care Products in the UK.
Contact info
United Kingdom
- conatural.co.uk
Hasn’t replied to negative reviews
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Excellent products, thank you!!
Excellent products, great service, thank you!! Highly recommended!!
Been roughly a week and still haven't…
Been roughly a week and still haven't received my order. Did send an email but was asked to wait another 3 days. Money has been taken, but no sign of my order. Ridiculous. I'll wait another 3 days and If I don't receive my order I would like a refund.

Reply from Conatural
Excellent products and excellent service
Been using Intense Growth Hair Oil and…
Been using Intense Growth Hair Oil and I can see a reduction in my hair fall. They are getting healthier as well.
Fast delivery
Fast delivery. Early day's to comment on the whitening cream as I've only been using for 4 days.
Don't see a massive difference
Don't see a massive difference. But I will keep using it religiously and see how it goes.
My wife have not used the product yet.
My wife have not used the product only received it today. But well pleased with the delivery time.
Incorrect order dispatched but no reply from company
Incorrect order dispatched, although I contacted them several times, no communication from them! The soap I received that I did order seems nice but the other soap I didn't order and it isn't one I'd chose to use. Disappointed. Better sellers on Etsy.

Reply from Conatural
best thing ever happened to me
I am obssessed with organic and natural products and always looking for new and better products. Was introduced to conatural by my sister who lives in dubai she asked me to give it a try. I started with saffron complexion builder and almond oil. After that there was no looking back. One by one i tried almost every product. Conatural is part of my daily beauty regime now. Highly recommended :-)
Thankyou conatural team
New user.
Customer service is great. I've only just started using the products two days ago so so far so good. I bought hair oil, whitening cream, saffron cream, lip balm, lip scrub, eye cream and mud mask. Whitening cream pot wasn't full. Lip scrub is hard to use as it should have been a little moist. It's hard but once you start using it it's ok BUT the result is great. The scrub also only had 1.5 months expiry date on it and when I queried it, they said that's why it was on offer. However I did say that should be written on their web page. Creams feel luxury. Hair oil used once and felt good. The eye cream is amazing. Feels so cooling and it pumps out so easily as it's a very light gel in consistency. Overall, I think products should do what it says on the tin (hopefully). They do feel like luxury products.
Brilliant service
Brilliant service. No hassle. Bought some products for my mum. Wonderful products and discounts ! Will surely recommend a buy.
The saffron builder complexion helped…
The saffron builder complexion helped smooth my skin after being sun burnt
The products arrived very quickly
The products arrived very quickly. The products themselves are very good. I got the whitening cream and eye serum. I've only been using them for a few days but I can see that my skin is looking more clear and fresh already.. I do find the cream a little drying but this is easily rectified by using moisturiser or face oil in the morning.. overall a big thumbs up ans I will definitely be trying some more of their products..

Reply from Conatural
Soo amazing
Soo amazing, I love it! Lip balm , my lip was always dry , when ever I use any lipstick,it gone be crack, I'm always worried about my lips but after this , I have ordered conatural lip balm, first day I have use the amazing results, all the day my lips are smooth and moisture, Thank you! Conatural!
the product says it is natural but it…
the product says it is natural but it contains TITANIUM !!!

Reply from Conatural

Reply from Conatural
Amazing Results
The products are amazing and it’s a huge relief knowing I can order online in the uk otherwise I always had to wait to visit pk.
The service here in the uk was very efficient.
Fast delivery and very accessible purchase process.
Thank you

Reply from Conatural
A very happy customer!
I bought the Better Than Ubtan and Saffron Complex Builder several weeks ago and I am absolutely in love with this brand! The ingredients are natural and what really got me was the amazing smell of the products. Will definitely be going back and trying some other products, I have my eyes on the Activated Charcoal soap car and Organic Argan Oil.

Reply from Conatural
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