Concept Global Reviews 375

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 207 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising their high quality, durability, and practical design. Many people appreciate the excellent user experience, finding the website easy to navigate and the overall interaction with the company positive. The products are often described as comfortable and versatile, fitting various needs from daily use to travel. However, some customers experienced issues with delivery and order processing. A few people mentioned that their orders took longer than expected to arrive, or that tracking information was not consistently provided. There were also occasional reports of incorrect items being sent or discrepancies between the advertised product size and the actual item received.

What people talk about most

Product

Reviewers mention positive feedback about the product. Customers are highly satisfied with the quality,... See more

Quality

Users describe positive interactions with quality. Many customers praise the high quality of materials,... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast shipping, with... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers praise fast delivery, with some... See more

User experience

Consumers generally express satisfaction with the user experience. Many reviewers highlight the practicality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am impressed & pleased with my black & khaki colored Concept Global Travel Pack! It's comfortable & can be all day wear if need be. The design is created with function & style! It's Concealable,... See more

Company replied

Rated 5 out of 5 stars

Love my Slingbag, its the best! No annoying backpack, no more uncomfortable wallets!! My slingbag not only carries everything I need, its just plain comfortable to wear! Huge thanks to Concept Glo... See more

Company replied

Rated 5 out of 5 stars

Reasonable shipping speed for a free shipping option. At first sight, sling bang looks like a high quality item. I bought the Large version (1.6L) which is great for day to day usage. For travelling... See more

Company replied

Rated 5 out of 5 stars

I had a great experience with Concept Collective. The t-shirts are genuinely high quality — thick cotton, great feel, and they look/fit like a premium product. I had a sizing issue with my initial or... See more

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

375 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Love the bag

Love the bag. Just the right size, compartments and safety features to protect valuables while walking around and touring.

September 13, 2025
Unprompted review
Concept Global logo

Reply from Concept Global

So glad to hear you love the bag! 💛
Perfect size, handy compartments, and safety features — sounds like it’s ready for all your adventures. 🧳✨

Rated 5 out of 5 stars

I purchased this bag for an upcoming…

I purchased this bag for an upcoming overseas trip. It looks great, is very well made, has several good-sized zippered pockets, and plenty of room for everything I expect to need while traveling. I actually bought 3, one for my daughter who travels, one for my RN daughter, and obviously one for myself. I love mine!

September 3, 2025
Unprompted review
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Reply from Concept Global

We’re happy to hear that you love the bag and even picked up extras for your daughters. Wishing all of you safe and amazing travels ahead! ✈️🌍

Rated 2 out of 5 stars

To expensive

To expensive. Customer service would not let me return my initial purchase for a refundof the smaller bag instead gave me half off of the larger bag. The product is decent not worth the price.

September 4, 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Thanks for your review. We replied to your message on September 1 offering the best resolution we could based on your situation. :)

We’d love to assist you further — please check our reply and get back to us whenever you can.
Have a great day, and we look forward to hearing from you.

— Concept Global Team

Rated 5 out of 5 stars

Prduct is as advertised

Prduct is as advertised. I should have paid more attention to the dimensions. Even the large size is too small for my needs (but that's my own fault!). Products well made

September 5, 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Thank you for your feedback! 💛
We’re glad to hear you found the Travel Sling well made and as advertised.
We're sure it can still come in handy for lighter days or quick trips! ✨

Rated 5 out of 5 stars

Bought both sizes for the travel sling

Bought both sizes for the travel sling. I have not found a non bulky small bag until these. Already obsessed. I will be getting more. Please do not change the design! Absolutely love these bags!

September 6, 2025
Unprompted review
Concept Global logo

Reply from Concept Global

It makes us so happy knowing they’ve become your go-to bags. We can’t wait to see which color you pick up next. ✨

Rated 1 out of 5 stars

I bought 2 sling bags

I bought 2 sling bags, wishing for a secure bag for my travels. The bag has a cheap plastic clip that would easily snap in someone wanted it off of me.
Concept Global's returns policy states it must be returned in the same packaging with all the labels on.
Unfortunately although the bags haven't been used I do not have the labels and cant even remember if they came with any attached. I was really disappointed with the size of them also, as even the large one is small. I would not recommend.

September 6, 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Sorry to hear the bags didn’t work for you, as they have with many of our customers.
We’ve already sent you an email with some solutions and are just waiting for your reply so we can sort this out together. We’ll be happy to help you find the best way forward! L)

Rated 4 out of 5 stars

The two for one offer was a bonus

The two for one offer was a bonus and the item appears to be well made but the back zip sticks from time to time so I'm not sure how long it may last. That aside it is very handy for carrying my wallet and phone and it does all feel very secure.

August 9, 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Thanks so much for your review! 💛 We’re glad you find the bag handy and secure. The zipper will ease up with use, but if it gives you any trouble, we’re always here to help.

Rated 5 out of 5 stars

I usually put my wallet at the back…

I usually put my wallet at the back pocket and my sciatic nerves is getting some pain. This sling bag helps .

September 3, 2025
Unprompted review
Concept Global logo

Reply from Concept Global

We’re so glad to hear the sling bag is making things more comfortable for you! 💛 Thank you for sharing your experience—it means a lot to know it’s been helpful.

Rated 5 out of 5 stars

The product was as advertised

The product was as advertised. The material quality is good. The size is perfect. Thought about getting the larger one but the standard is optimal for my needs. I really like it.

August 28, 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Thank you for your kind words! 🌟 We’re happy to hear the size and quality were just right for your needs. Enjoy your bag—and if you ever decide to try the larger one, we think you’ll love it just as much!

Rated 1 out of 5 stars

The worse mailing system

I placed my order on July 30th, a full nine days before my trip on August 9th. I waited, checked, and hoped for this product to arrive in time. Instead, it finally showed up on August 21st — when I was already returning from my trip. Now, I’m stuck with two completely useless bags that serve me no purpose.

August 21, 2025
Unprompted review
Concept Global logo

Reply from Concept Global

We’re truly sorry for the inconvenience caused. 🙏 We see that your order was shipped out immediately on our end, but unfortunately, the delay happened once it reached your local courier. We’ve already sent them feedback regarding this issue.

We also reached out to you via email about the situation, and please rest assured we will make it up to you. Thank you for your patience and understanding. 💛

Rated 5 out of 5 stars

Really like the Concept Global travel…

Really like the Concept Global travel sling bags. Comfortable and easy to wear. Replaces fanny packs. I got the waterproof and the leather types. Glad I got the larger size too as it fits more like wallet, phone and keys. Less stuff in my pockets. The price of BOGO - (buy one get one) is very good. Great customer service and packaging.

September 1, 2025
Unprompted review
Concept Global logo

Reply from Concept Global

We’re happy to hear you’re enjoying both the waterproof and leather sling bags. It’s great that the larger size works perfectly for your essentials and helps keep your pockets light. We truly appreciate your kind words about our service and packaging—it means a lot!

Rated 5 out of 5 stars

Outstanding customer care

Excellent customer service and care .. fantastic products and the perfect gift for loved ones. Items arrived quickly and safely and the quality of the items seems extremely high. Especially loved the leather finish and the pebble effect of the grain. Would highly recommend Concept Global as a genuine company who genuinely care about their customers.

August 28, 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Thanks so much for the love! 💙 We’re really happy you enjoyed the products and service.

Have a nice day! :)

Rated 5 out of 5 stars

Great product

Great product, well made and arrived in good time.

August 27, 2025
Unprompted review
Concept Global logo

Reply from Concept Global

We’re happy to hear your order and that it arrived on time. Enjoy using it, and let us know if you ever need anything—we’re here to help! 🙌

Rated 3 out of 5 stars

It doesn't hold as much as I thought it…

It doesn't hold as much as I thought it would. I probably should have gotten the large.

August 27, 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Thanks for sharing your feedback! 😊 The regular size is great for carrying just the essentials, but if you need extra space the large version might be a better fit — and good news, it’s on sale right now! 🎉

Rated 1 out of 5 stars

Fake site. Fake product.

Fake site. Nondelivery. No customer service. Be careful. Product does not exist. After taking money through Apple Pay they claim they have sent the product but then claim they have no record of the order. Buy similar products through Zalando instead.

August 27, 2025
Unprompted review
Concept Global logo

Reply from Concept Global

We’ve checked your order and wanted to clarify the status for you.
Update: On 28 Aug 2025, 01:17:16, your parcel arrived at the *** *****havn depot.

We also sent you an email with your tracking details for reference. Please be assured that we take pride in both our products and our customer support — something reflected in the many positive reviews here — and we want to provide you with the same experience.

We’re here to help and will make sure you receive your order. If you need further assistance, please reply to our email or contact us directly and we’ll resolve this quickly. :)

Rated 5 out of 5 stars

Excellent product and quick delivery.

Excellent product and quick delivery.

August 14, 2025
Unprompted review
Concept Global logo

Reply from Concept Global

Thank you so much for sharing your experience. We’re really happy to hear the product met your expectations and that delivery was quick.

Rated 5 out of 5 stars

Works great but has a single flaw

The travel bag arrived quickly and seemed to be made from quality materials. After using the bag I can confirm that it does have excellent RFID blocking capabilities as when my car key fob is inside the bag I cannot unlock my vehicle. Once I remove the fob from the bag, the remote works perfectly. So it will protect your credit cards and passport from digital pirates while traveling. The only change I would make is to put some kind of lock/guard on the strap connector. It seems to be too easily released and could be opened by a pickpocket to take the entire bag.

August 27, 2025
Unprompted review
Concept Global logo

Reply from Concept Global

We’re so happy to hear the bag arrived quickly and that the RFID protection is working exactly as intended — keeping your cards, passport, and even your car fob safe. 🙌 We truly appreciate your suggestion regarding the strap connector; input like this helps us improve and refine our products. Your insight is valuable, and we’ll be sure to pass it along to our design team. Thanks again for trusting us with your travels!

Rated 4 out of 5 stars

My experience with the bag of Concept Global

To order the product, in my case 2 for the price of one, was very easy. I chose the smal bag. It looks & feels good. The bag sits comfortable on your body & easy to Carry.
For me the Track & Trace information could be better - ‘How much days to delivery’
The second thing is; I should have ordered the large bag as Well. For comparison purposes Because the small bag, hence the name small, can’t hold that much items. It all depends What you want to put in the bag. A phone, a wallet and EarPods fill up the bag quickly.

August 12, 2025
Unprompted review
Concept Global logo

Reply from Concept Global

We’re happy to hear you found the small bag comfy and easy to carry. 😊 You’re right — it’s great for essentials like phone, wallet, and EarPods, while the large bag gives more space if you need it. We’ll also work on making the Track & Trace updates clearer. Appreciate you sharing your experience!

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