Concept Heating System Ltd Reviews 25

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Absoloute amazing company got amazing staff had to have a whole new heating system fitted the 2 staff who did the heating and radiators where very thorough and friendly and did a good job of cleani... See more

Rated 5 out of 5 stars

I was contacted by these on behalf of Wakefield District Housing to install some underfloor insulation. From start to finish an excellent job! What a credit the employees are to this company polite ,... See more

Rated 5 out of 5 stars

Had to have a new boiler and radiators fitted, via my landlords, I'm in a rented flat. The measuring up, fitting and installing was all done professionally and politely. This was all held together b... See more

Rated 5 out of 5 stars

Great communication from concept to installation. The inevitable disruption caused by a project of this nature was kept to a minimum. I work and had to leave the installation team in my property for t... See more

Company details

  1. Heating Contractor

Written by the company

We provide high quality, reliable heating installations


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

25 reviews

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Rated 5 out of 5 stars

Absoloute amazing company got amazing…

Absoloute amazing company got amazing staff had to have a whole new heating system fitted the 2 staff who did the heating and radiators where very thorough and friendly and did a good job of cleaning after ...and Lee the joiner has done an amazing job boxing in and fitting shelves very good at his job and took his time didn't rush very happy with everything from this company

April 21, 2026
Unprompted review
Rated 5 out of 5 stars

Worked with concept providing retrofit…

Worked with concept providing retrofit assessments on a large social housing project recently and can honestly say it was the best experience I’ve had and all credit to the professionalism from everyone at concept it was a pleasure and I look forward to assisting on future projects.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Everything was done brillant

Everything was done brillant had a lot of problems with the new air source pump and couldn’t fault concept heating they was absoulty brillant especially ally she was amazing and had so much patience and understanding she made the process so much easier for me and kept me updated

February 2, 2026
Unprompted review
Rated 5 out of 5 stars

Appreciate

Hi,
Ms Tracy and his team they fixed the New Boiler and all the new Rediators at my house. They have a excellent services given us. She is cooperative and very good behavior. I really appreciate to her and her team.

February 24, 2025
Unprompted review
Rated 5 out of 5 stars

The Fabulous Tracy.

Had to have a new boiler and radiators fitted, via my landlords, I'm in a rented flat. The measuring up, fitting and installing was all done professionally and politely. This was all held together by the fabulous Tracy in their office who stayed in contact every step of the way, and kept me informed. If you miss a call, she will find you, message you etc. Had a small problem with pressure about one week later, she was on the phone and had it all done and sorted the same morning.
Good old fashioned service that i thought had all disappeared. She is an asset to any business, headhunters you know where to look !

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

Heat Source Pump Heating System Instalation

Great communication from concept to installation. The inevitable disruption caused by a project of this nature was kept to a minimum. I work and had to leave the installation team in my property for three days. I came home to a tidy home every day. The installation is more aesthetically pleasing than my old heaters and all of the pipework has been boxed off. Initial smart meter readings indicate a monthly saving on my electricity bill of approximately £70/pcm (I have my heating on a timer 24/7). Very happy all-round, a very positive experience.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Concept heating underfloor insulation makes a difference

Concept heating came to asses and instal underfloor insulation in my livingroom. From start to finish all their staff were great, unfortunately the same can't be said for my housing association (WDH) when asked to fix issues before the insulation happened. But still concept heating staff were helpful due to housing association delays. My insulation made a huge difference in the warmth of my home. I am so happy as this will definitely help with lowering my heating bill.

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

I was contacted by these on behalf of…

I was contacted by these on behalf of Wakefield District Housing to install some underfloor insulation. From start to finish an excellent job! What a credit the employees are to this company polite , well mannered and got the job done! Which we like being a busy family home. We’ve seen some great results from the insulation its self house feels warmer heating doesn’t escape. Overall really pleased this is the first thing the housing have put into my property and it’s been a tidy and quick Job. Thank you Concept Heating & the team 😁 I hope the housing work with yourselves regarding other elements of work in the future! Sarah Hobson.

July 23, 2024
Unprompted review
Rated 1 out of 5 stars

Stay well clear of them

Don't trust this company unfortunately our local housing association are using these I've been left without heating twice now and they don't care. I'm still waiting for a phone call for them to fix it. In December I was left 4 days with no heating or hot water, absolutely rubbish

January 17, 2023
Unprompted review
Rated 5 out of 5 stars

Jack,Morgan and John did my…

Jack,Morgan and John did my boiler,Great guys,hard working and polite, was very pleased with the work.
Many thanks .Mrs coghlan.

August 31, 2021
Unprompted review
Concept Heating System Ltd logo

Reply from Concept Heating System Ltd

Many thanks for the review Mrs Coghlan. We are delighted that you were happy with your install and will pass on your kind words to the team!

Rated 5 out of 5 stars

Great job

Great company, polite guys working for them, always on time and respectful, very happy with my new heating system, showed me how to use the controls which I didn’t understand at first, and left phone number if I had any problems, would highly recommend!

May 20, 2021
Unprompted review

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