Great piece of kit. Arrived much more quickly than expected . Really easy to assemble. Wanted it to create a dog proof doorway in the current heatwave. Works brilliantly in 2 different doors. Very ple... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Just purchased 30 meter of fencing to secure our garden boundary. We have a rescue dog that likes to go exploring. Really impressed with the fencing. My Husband liked how easy it was to install.... See more
Company replied
⭐⭐⭐⭐⭐ 5/5 Stars Great Price & Fast Delivery! I was really impressed with these Natural Himalayan Yak Chews from Conkauk. The price was very reasonable compared to other brands, and the delivery was... See more
Company replied
All round excellence. 75cm high dog fencing makes a perfect patio playpen. Customer service operative was knowledgeable, friendly and extremely helpful. I've recommended Conka to a friend who has... See more
Company details
Written by the company
Here at CONKA UK we pride ourselves on delivering high quality products and a high quality service at an affordable price. We are a customer centric company with a care first approach committed to exceptional customer service, with knowledgeable staff, responsiveness with a willingness to go the extra mile to meet the needs of our customers.
Contact info
United Kingdom
- conkauk.co.uk
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 75% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely little mug, great service
Ordered a lovely little mug online, having never heard of this company before. The mug was well priced and lovely when it arrived. Delivery was super quick. Would definitely recommend and would order from them again any time.
November 17, 2025
Unprompted review
Reply from Conkauk
Hi Andrea,
Thank you so much for your kind words!
We’re delighted to hear that you loved the mug and that the delivery arrived quickly. It means a lot to us that you’d recommend our company, and we’d be thrilled to welcome you back anytime.
Many thanks,
The Conka Team ✨
Recommended
The items in my order were good quality, sold at a good price and delivered on time. Would certainly recommend and I will be back if they stock what I’m looking for.
November 4, 2025
Unprompted review
Reply from Conkauk
Hi there,
Thank you for taking the time to share your feedback! We’re thrilled to hear you were happy with the quality, price, and delivery.
We look forward to welcoming you back soon and helping you find exactly what you’re looking for!
Many thanks,
The Conka Team ✨
No help
Purchased a 20L tub of eco grit. It arrived the next day but the tub was damaged. A split on the bottom and on the side.
I didn't realise this until I had taken it out the box and carried it through my home to my back garden. Contents going onto a brand new carpet.
The box was a normal box with no packing inside to protect the contents and no fragile label.
So I contacted them on messenger but received nothing. I then contacted live chat and was told I would get a replacement.
Chased it up on messenger again to actually receive a response from Natasha saying I should have had a email and she would give the person a nudge.I then received a email by Courtney that I could have a new empty container. I was extremely disappointed with the comments and communication .
Asked if I opened the box in front of the driver as a witness? Who does this? What driver would stand and wait for you to open parcels to make sure its OK?
How they don't ordinally cover any damage to the items within the recipients home. The tub arrived damaged.
That the contents will be in the bottom of the box still.
The tub is split in 2 separate areas. The contents are escaping, and I have asked for a replacement and for the damaged one to be collected.
Nearly £100 for a damaged tub ? I have not opened the lid so I have no idea about the condition of the grit. It could have been in the warehouse damaged and went unnoticed causing the inside to be useless for when the time comes when it would be needed.
I have now asked PayPal for help as the live chat has vanished and I've received no response when I asked for it to be sorted today.
Reply
The replacement should be a 20L tub including contents.Not a empty tub with 5L. Courtney does not listen. Your policy for damaged products is not being used.
October 16, 2025
Unprompted review
Reply from Conkauk
Hi Nicola,
Thank you for taking the time to share your feedback, we’re very sorry to hear that your experience hasn’t been as positive as we’d hope.
Our customer service team has been in touch and arranged replacement products to help resolve this for you. We truly appreciate your patience while we worked to resolve this issue.
Kind regards,
The Conka Team
Reliable service and product
September 30, 2025
Reply from Conkauk
Hi there,
Thank you for your feedback!
We’re glad to hear you find our service and product reliable. Your support is appreciated.
Many thanks,
The Conka Team ✨
First class ordering and delivery system.
Easy to follow website and ordering system.
Delivery was on day and time as specified.
Product has not been used yet,hence unable follow comment on product.
September 30, 2025
Reply from Conkauk
Hi there,
Thank you for your great feedback!
We’re delighted to hear that you found our website and ordering process easy to use, and that your delivery arrived on time.
Enjoy using your product once you get started, and we’re here if you have any questions along the way.
Many thanks,
The Conka Team ✨
Reliable supplier
Product as described. Delivered on time in good condition. I have used this provider on a number of occasions. Only quibble is the cost of delivery.
September 29, 2025
Reply from Conkauk
Hi there,
Thank you for your kind feedback!
We’re glad to hear your order arrived on time and in good condition, and that you’ve been happy with our service on multiple occasions.
Many thanks,
The Conka Team ✨
The pots arrived on time
October 6, 2025
Reply from Conkauk
Hi there,
Thank you for your review - we hope you enjoy your new pots and glad to hear it arrived on time!
Many thanks,
The Conka Team ✨
Reply from Conkauk
Hi Russell,
Thank you for your feedback - we truly appreciate it.
We look forward to welcoming you back to shop with us again soon.
Many thanks,
The Conka Team ✨
Reply from Conkauk
Hi there,
Thank you for your feedback!
We’re delighted to hear you’re happy with both our product and delivery! We look forward to welcoming you back to shop with us again soon.
Many thanks,
The Conka Team ✨
Reply from Conkauk
Hi Nathan,
We’re so pleased you’re happy with your Whelping Box!
Thank you for highlighting our service and prompt delivery - we really appreciate it.
Many thanks,
The Conka Team ✨
Excellent product looks great arrived…
Excellent product looks great arrived promptly and very easy to assemble
September 29, 2025
Reply from Conkauk
Hi Sarah,
Thank you for your lovely feedback! We’re thrilled to hear your product looks great, arrived quickly, and was easy to assemble.
Enjoy - we look forward to welcoming you back to shop with us again soon.
Many thanks,
The Conka Team ✨
Great Service
Having never ordered from this site before I am very pleased 😀 not only with the product- which was better than expected - but also the service and delivery time.
Thank you 😊 would recommend and will use again.
September 29, 2025
Reply from Conkauk
Hi Louise,
Thank you so much for your kind words! We’re happy to hear your first experience with us exceeded expectations, from the product to the service and delivery.
We really appreciate your recommendation!
Many thanks,
The Conka Team ✨
Efficient service good product quick…
Efficient service good product quick delivery.
September 26, 2025
Reply from Conkauk
Hi Francis,
Thank you for your feedback! We’re thrilled to hear you had a smooth experience and that your order arrived quickly.
We hope you enjoy your product!
Many thanks,
The Conka Team ✨
Reply from Conkauk
Hi Chris,
We’re so pleased to hear that your hanging basket liners were easy to order and arrived quickly!
Thank you for your kind words - we hope you’ll shop with us again soon.
Many thanks,
The Conka Team ✨
Great product!
Practical information given when ordering by telephone.
Quick delivery from date of order.
Product now in situ, easy to assemble and hopefully will be in use for many years to come!
September 3, 2025
Reply from Conkauk
Hi Susan,
Thank you so much for your kind review!
We’re delighted to hear you found our team helpful when ordering and that your delivery arrived quickly. It’s great to know the product was easy to assemble.
Many thanks,
The Conka Team ✨
Reply from Conkauk
Hi Shian,
Thank you for your 5* review!
We’re thrilled to hear you’re impressed with the quality of our fencing - it means a lot to us.
Many thanks,
The Conka Team ✨
They came time and look great
August 26, 2025
Reply from Conkauk
Hi Louise,
Thank you for your 5* review - we appreciate it!
We hope to see you back again soon!
Many thanks,
The Conka Team ✨
Impeccable customer support
We ordered some panels and due to a logistics issue (3rd party delivery), some of it arrived later than expected. However, i just wanted to write this review to say how excellent Conka was with their customer service throughout- their communication was excellent and they were truly helpful despite the issues encountered. It is unusual in this day and age to get this type of customer service, and they really should be commended for that.
July 28, 2025
Unprompted review
Reply from Conkauk
Hi there,
Thank you for taking the time to leave your wonderful review!
While we’re sorry for the inconvenience caused by the third-party delivery delay, we’re delighted to know our team’s communication and support helped turn the situation around.
Your kind words mean a lot to us - we’ll be sure to share them with the whole team.
Many thanks,
The Conka Team ✨
Very quick delivery
Very quick delivery.
Product as advertised.
Instructions unclear and website didnt respond to request for electronic copy.
September 3, 2025
Reply from Conkauk
Hi Christopher,
Thank you for your feedback!
We’re glad to hear the delivery was quick and that the product met your expectations.
We’re sorry to hear you felt the instructions weren’t clear and that you had trouble getting an electronic copy.
Please don’t hesitate to reach out if you need any assistance - we’ll be happy to help.
Many thanks,
The Conka Team ✨
Reply from Conkauk
Hi Jay,
Thank you for leaving your review!
We’re delighted to hear you’re happy with both our service and the product.
Warm regards,
The Conka Team ✨
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