Conkauk Reviews 

1,578
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, finding them well-made, sturdy, and effective for various uses. Many people highlight the fast and efficient delivery service, often arriving sooner than expected, alongside excellent communication and easy ordering processes. The overall service is frequently described as reliable and helpful, leading many consumers to express satisfaction and a desire to reorder. People appreciate the good value for money, noting fair prices and high standards, with many commending the ease of assembly and accurate product descriptions.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing items as well-made, high-quality,... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting quick and prompt delivery... See more

Quality

Customers consistently note positive experiences with quality, often describing products as well-made,... See more

Order

Consumers find order to be a positive experience, with many praising the ease of ordering and prompt... See more

Service

Clients share positive opinions on service, consistently praising its efficiency and reliability. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great piece of kit. Arrived much more quickly than expected . Really easy to assemble. Wanted it to create a dog proof doorway in the current heatwave. Works brilliantly in 2 different doors. Very ple... See more

Rated 5 out of 5 stars

Just purchased 30 meter of fencing to secure our garden boundary. We have a rescue dog that likes to go exploring. Really impressed with the fencing. My Husband liked how easy it was to install.... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 5/5 Stars Great Price & Fast Delivery! I was really impressed with these Natural Himalayan Yak Chews from Conkauk. The price was very reasonable compared to other brands, and the delivery was... See more

Company replied

Rated 5 out of 5 stars

All round excellence. 75cm high dog fencing makes a perfect patio playpen. Customer service operative was knowledgeable, friendly and extremely helpful. I've recommended Conka to a friend who has... See more


Company details

  1. Pet Store
  2. Garden

Written by the company

Here at CONKA UK we pride ourselves on delivering high quality products and a high quality service at an affordable price. We are a customer centric company with a care first approach committed to exceptional customer service, with knowledgeable staff, responsiveness with a willingness to go the extra mile to meet the needs of our customers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,578)

52 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good product and company

Had an issue where my first parcel ended up being lost in transit by the delivery company, but Conka were really quick to respond and send out a replacement with a different delivery service.

July 7, 2025
Conkauk logo

Reply from Conkauk

Hi Dan,

Thank you for sharing your experience!

We’re so sorry your first parcel went missing, but we’re glad we could resolve it quickly and get a replacement to you. We truly appreciate your patience and understanding!

Warm regards,
The Conka Team ✨

Rated 5 out of 5 stars

Superb supplier!

August 28, 2025
Conkauk logo

Reply from Conkauk

Hi Purima,

Thank you so much for your kind words!

We’re thrilled to know you had a great experience with us.

Warm regards,
The Conka Team ✨

Rated 5 out of 5 stars

Great product and service

Great product and service

August 26, 2025
Conkauk logo

Reply from Conkauk

Hi Donna,

Thank you for taking the time to leave your 5* review.

We’re delighted to hear that both the product and our service met your expectations.

Warm regards,
The Conka Team ✨

Rated 5 out of 5 stars

Love this product

Love this product, using it as a bet to keep leaves out of a pond. Sturdy, also limits light a little so I’m hoping it helps reduce algae.
Overall good product, would recommend.

August 27, 2025
Conkauk logo

Reply from Conkauk

Hi Clarence,

Thank you for your 5* review!

We’re so glad to hear our product is working well to keep leaves out of your pond and even help with algae control. We appreciate your recommendation and your creative use of it!

Warm regards,
The Conka Team ✨

Rated 5 out of 5 stars

Great for a nosy Westie

My dog is safe in the driveway but he can still see what is happening which is very important for a nosy Westie. Great product.

August 26, 2025
Conkauk logo

Reply from Conkauk

Hi Karen,

Thank you for your wonderful review!

We’re thrilled to hear your Westie can safely enjoy the driveway while still keeping an eye on the action. It’s wonderful knowing our product helps keep pets safe and happy.

Warm regards,
The Conka Team ✨

Rated 5 out of 5 stars

Delivery was speedy and efficient

Delivery was speedy and efficient. The product, ‘Algiclearpro’ is excellent. We have used it on badly stained paving and walls and the results have been impressive. This is our second purchase of the product.

July 28, 2025
Conkauk logo

Reply from Conkauk

Hi Melanie,

Thank you for your wonderful feedback!

We’re so pleased to hear that the Algiclear product has delivered great results for you. It’s fantastic to know it’s helping keep your paving and walls looking their best, and we truly appreciate your continued trust in our product.

Warm regards,
The Conka Team ✨

Rated 5 out of 5 stars

Brilliant pen

Product exactly as described and well manufactured with quality fittings. Brilliant portable pen for a small animal.

August 4, 2025
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Reply from Conkauk

Hi Gordon,

Thank you for your kind words!

We’re delighted to hear that our pen met your expectations and works well for your small animal. Your feedback means a lot to us!

Warm regards,
The Conka Team ✨

Rated 1 out of 5 stars

Better off ordering some reclaimed lumber.

I'm surprised Conka has such good reviews(possibly it's just their planters that are abysmal).

I bought an 8x2 planter from them recently. It arrived in good time and was very well-packaged. However, the wood was damp, knotty, warped and green in places; so much so that it left damp patches where it was being assembled.

There were zero pre-drilled holes meaning I had to screw-in the screws manually (and buy new screwdrivers)and the wood was so poorly stored it would often crack when doing so.

I contacted customer service who assured me this was all totally normal!

It wouldn't be so bad if the product was cheaper and didn't mislead one into believing it was a proper planter kit rather than some damp cheap lumber with screws

Very disappointed

July 30, 2025
Unprompted review
Conkauk logo

Reply from Conkauk

Hi Shawn,

Thank you for your order and for taking the time to share your feedback. We're sorry to hear you were disappointed with the planter.

The green marks you noticed are a normal result of the pressure treatment used to protect the wood from rot and decay. This residue can be brushed off, and while it may look unusual at first, it will fade naturally over time. Any initial staining is also part of the preservative process and is expected with outdoor timber products.

Our wood doesn't come with pre-drilled holes however, we will take your comments on board, and we're sorry this experience didn’t meet your expectations. We hope we have been able to answer some of your issues in our response.

Kind regards,
The Conka Team.

Rated 5 out of 5 stars

Very Professional.

Very friendly and extremely helpful. Great product supplied, with quick delivery. First class all round. +++++

July 29, 2025
Conkauk logo

Reply from Conkauk

Hi Brian,

Thank you so much for your feedback.

We're so glad to hear you were happy with the product, service, and delivery!

Your support means a lot to us - we really appreciate it!

Warm regards,
The Conka Team ✨

Rated 5 out of 5 stars

Excellent product at a good price

Excellent product at a good price. Very well packaged too

July 28, 2025
Conkauk logo

Reply from Conkauk

Hi Colin,

Thank you for your honest review.

We are thrilled to hear that you think our product you received is at a good price and well packaged!

Warm regards,
The Conka Team ✨

Rated 5 out of 5 stars

excellent quick service good quality…

excellent quick service good quality netting

July 25, 2025
Conkauk logo

Reply from Conkauk

Hi there,

Thank you for taking the time to leave your review.

We're glad you think our netting is good quality and thought the service from us was quick!

Thanks again for choosing Conka UK.

Warm regards,
The Conka Team ✨

Rated 5 out of 5 stars

Good and strong.

This was easy to put together and very good heavy quality wood. Heavy to move once complete, if you go for a large one, so this needs to be taken into consideration.

July 8, 2025
Conkauk logo

Reply from Conkauk

Hi there,

Thank you for your 5* review!

It's great to hear you found our product easy to put together and good quality.

We hope to see you back again soon!

Warm regards,
The Conka Team ✨

Rated 5 out of 5 stars

Great communication and excellent…

Great communication and excellent service!

July 7, 2025
Conkauk logo

Reply from Conkauk

Hi John,

Thank you for your 5* review!

It's great to hear you were provided with great communication and excellent service.

Thanks for your support - we hope to see you back again soon!

Warm regards,
The Conka Team ✨

Rated 5 out of 5 stars

Great Price & Fast Delivery ⭐⭐⭐⭐ 5/5 Stars

⭐⭐⭐⭐⭐ 5/5 Stars
Great Price & Fast Delivery!
I was really impressed with these Natural Himalayan Yak Chews from Conkauk. The price was very reasonable compared to other brands, and the delivery was super fast—arrived even earlier than expected! The chews are high quality, long-lasting, and my dog absolutely loves them. Will definitely be ordering again!

July 4, 2025
Conkauk logo

Reply from Conkauk

Hi Alan,

Thank you so much for your wonderful 5-star review! We’re thrilled that you found our Natural Himalayan Yak Chews to be great value, and that they arrived even faster than expected.

It's lovely to hear how much your dog loves them and that the chews have been long lasting and high quality!

Warm regards,
The Conka Team 🐾

Rated 5 out of 5 stars

Excellent product!

Friendly & professional advice from Harry. Goods turned up on time and now our puppy 🐶 has a safe space to play in. Recommend in a heartbeat.

June 26, 2025
Conkauk logo

Reply from Conkauk

Hi Michael,

Thank you so much for your kind feedback!

We're thrilled Harry provided great advice and that your goods arrived promptly. It warms our hearts to hear that your puppy now has a safe, happy space to play in - that’s exactly what we aim for!

Thanks also for the recommendation; that truly means a lot to our team.

Warm regards,
The Conka Team 🐾

Rated 4 out of 5 stars

Initially delivered wrong product

Initially delivered wrong product. After a call to a very helpful customer service agent, a correct replacement was promised within 3 days. The replacement arrived as promised in time and as ordered. No charges incurred. Will use this company again.

July 7, 2025
Conkauk logo

Reply from Conkauk

Hi there,

Thank you for taking the time to leave your review!

We're sorry to hear your first order arrived incorrectly however, it's great to hear our customer service team was able to resolve the issue swiftly and your correct replacement arrived in just 3 days.

Hearing that you'd choose us again means a lot!

Warm regards,
The Conka Team ✨

Rated 5 out of 5 stars

Brilliant service

Brilliant service, quick delivery,excellent prices

July 8, 2025
Conkauk logo

Reply from Conkauk

Hi Gillian,

Thank you for sharing your feedback!

It's great to hear that our team could deliver exactly what you needed, and we're committed to maintaining that high standard.

Thanks again for choosing Conka UK - we appreciate your support.

Warm regards,
The Conka Team ✨

Rated 5 out of 5 stars

Good price delivered on time good…

Good price delivered on time good quality exactly what I needed.

July 8, 2025
Conkauk logo

Reply from Conkauk

Hi Chris,

Thank you for your 5* review!

We're thrilled to hear you found our pricing fair, delivery fast and product quality up to scratch.

We look forward to you shopping with us again!

Warm regards,
The Conka Team ✨

Rated 5 out of 5 stars

Excellent product and service!

Very quick to order and be delivered.

July 7, 2025
Conkauk logo

Reply from Conkauk

Hi Lorraine,

Thank you for your positive 5* review.

We are happy to hear you found our products quick to order and delivery prompt.

Warm regards,
The Conka Team ✨

Rated 1 out of 5 stars

Not what I thought I was ordering

Not what I thought I was ordering, photo and site description led me to believe this was a pack of fittings not one single unit

July 7, 2025
Conkauk logo

Reply from Conkauk

Hi Jim,

Thank you for your feedback. I'm sorry to hear that you were disappointed with your purchase - we take customer satisfaction seriously and value your input.

It appears that the item you received was for the single fitting ordered. If you were looking for a pack of fittings, this requires selecting the specific kit option listed separately on our site from the drop-down on the products.

To help, we'd be more than happy to point you to the correct listing you are looking for. Please send us a message via our live chat, and we'll guide you to the exact kit you were hoping to purchase and assist with placing that order.

Warm regards,
The Conka Team ✨

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