Connection Technologies Reviews 

166
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people found the overall service to be excellent, noting a smooth, easy, and efficient process from start to finish. Reviewers consistently highlight the quick response times and proactive communication, ensuring queries are addressed promptly. However, some customers also noted a decline in communication and responsiveness after the initial sale, mentioning that messages were not read or replied to, and post-sales customer service became non-existent.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers consistently report positive experiences with the service, describing it as efficient,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Response time

Clients share positive opinions on response time, with many reviewers consistently praising the quick and... See more

User experience

People report positive experiences with user experience, finding the process easy and straightforward from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I vouch for Connection Technologies for your phone contracts as an excellent service unlike any other I have used. Having fought long and hard trying to get service from Vodafone - I moved and put our... See more

Company replied

Rated 5 out of 5 stars

Matt was extremely good in dealing with my business needs, overcame a few issues that I created without fuss and delivered as he said. Very happy with the service I've received and have moved over fro... See more

Company replied

Rated 5 out of 5 stars

Have been dealing with Kia at connection technologies for over a year now and she has been more than helpful. Always available to chat with me when I have a query, always happy to help and has made ch... See more

Company replied

Rated 5 out of 5 stars

Have had a great experience with Callum's help. We'd been in paralysis about which phones to go for and how to shift to a business contract for a while and he laid us down different options for afford... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. Cloud Computing Service
  3. Phone and Internet Service
  4. Telephone Company
  5. Tower Communication Service

Written by the company

Imagine a world where your organisations telecom and IT just work effortlessly, reliably and with full support whenever you need it. That’s the reality we deliver. At Connection Technologies, we don’t just connect businesses - we empower them. In a world that never stops evolving, we ensure you stay ahead with seamless telecom and IT solutions tailored to your needs. We’re not just telecom experts - we’re problem solvers, innovators and your trusted partners in business connectivity. Your business is unique, and we get that. That’s why we craft solutions designed just for you - because one-size-fits-all simply doesn’t cut it. With industry-leading response times and innovative technology, we keep your business connected in an always-on world. Customer Success Stories Rhino “I first engaged with Connection Technologies several years ago and have utilised their services ever since. Owning a group of national companies sometimes it’s difficult to find a partner who understands your business and goes that extra mile to ensure the services are second to none. They not only understood my businesses but provided solutions to enable savings across the group but also an increased service based upon my currently supplies.” Weymouth “As a newly formed town council, we needed a quick and reliable solution to meet our mobile telecommunication needs. Connection Technologies took the time to understand our requirements and very quickly came back with a total solution that was both cost-effective and provided the best hardware for our staff. This enabled our staff to concentrate on setting up the new Council and providing the very best service to our customers." Volmary “As an IT Director I was looking for a company which would take care of the entire switch over from our old mobile provider and VOIP system. I found the team at Connection Technologies very helpful, and I was kept informed every step of the way. Very pleased with the services we now have and most important for me is the excellent customer service without the long waiting telephone queues.” Use the Geeks “The team are simply incredible - every problem I've thrown at them they've got a solution. They have managed a complete refurb of my technology leaving me to get on with running my business.”


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

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4.7

All reviews

(166)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable, friendly, and persistent service

I purchased a business phone and contract through Connection Technologies after checking different companies online that offer similar services. My contact, Ashley, was friendly, professional, and knowledgeable throughout my interactions with him. He did a comparison for me based on my needs and together we identified a provider for a reasonable price, made even better by a temporary deal CT was offering essentially giving me a discount. When said provider initially refused my application based on my business being so new (a case of "computer says no", I would think), Ashley appealed on my behalf and got it granted after all. It took a huge burden off me that I didn't have to go through the application process alone. My interaction with CT has been nothing but positive and I would recommend them to others.

July 13, 2026
Unprompted review
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Reply from Connection Technologies

Thank you so much for taking the time to leave such a detailed review about Ashley and our services, it really means a lot to us!
We’re so pleased to hear you had a positive experience, and we truly appreciate your kind feedback. We look forward to continuing to support you and your business with your telecommunications needs, both now and in the future.

Rated 5 out of 5 stars

Lee Trowern made my experience

Lee Trowern made my experience with connection technologies. He made everything as easy as possible and he got us the cheapest & best deal for handsets on the market. Thank you so much Lee

July 14, 2026
Unprompted review
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Reply from Connection Technologies

Thank you very much for taking the time to leave us a review it’s greatly appreciated. Lee will be thrilled to see such kind words!
We look forward to supporting your telecommunications needs both now and in the future. Please don’t hesitate to reach out to our Customer Services team if you need any further support.

Rated 5 out of 5 stars

Matt was extremely good in dealing with…

Matt was extremely good in dealing with my business needs, overcame a few issues that I created without fuss and delivered as he said. Very happy with the service I've received and have moved over from competitors based on his service alone.

July 10, 2026
Unprompted review
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Reply from Connection Technologies

Wow – what a fantastic review! Thank you so much for taking the time to share your feedback for Matt and our Service Team. If you need any further support, please don’t hesitate to reach out to our Customer Services Team, we’re always here to help.

Rated 5 out of 5 stars

Ashley was incredibly helpful in…

Ashley was incredibly helpful in finding the right mobile phone plans for our new business. He made the entire setup process simple and straightforward, and our new SIM cards arrived the very next day after the contracts were arranged. The service was efficient, professional, and hassle-free. We’ll definitely be working with Ashley again as our team continues to grow and expand.

July 9, 2026
Unprompted review
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Reply from Connection Technologies

Thank you for taking the time to leave a review for Ashley and our Processing Team. We’re delighted to hear that you found the process both professional and efficient. If you need any further support, please don’t hesitate to reach out, we’d love to continue supporting you as your business grows.

Rated 5 out of 5 stars

I vouch for Connection Technologies for…

I vouch for Connection Technologies for your phone contracts as an excellent service unlike any other I have used. Having fought long and hard trying to get service from Vodafone - I moved and put our company phones in their good hands. I am still with Vodafone but the telephone gets answered if I have any queries. Dealing with anyone in that business has been a pleasure - nothing seems a problem and help is always second to none. A very happy customer!

July 7, 2026
Unprompted review
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Reply from Connection Technologies

Thanks for your wonderful review! We love reading them! Please don't hesitate to reach out to our customer service team if you need any further support!

Rated 5 out of 5 stars

pivotal in business phone changes.

Callum Hooper played a pivotal part in sorting out a beneficial move in contracts for our business needs.
Highly recommended.

June 30, 2026
Unprompted review
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Reply from Connection Technologies

Thank you so much for taking the time to leave us a review! Please do reach out if you need any further support!

Rated 5 out of 5 stars

I had a great experience working with Callum


I had a great experience working with Callum. His support in putting together my phone business plan was outstanding from start to finish. He took the time to understand my goals, explained everything clearly, and offered practical, tailored advice that made the whole process much easier.

Callum was professional, knowledgeable, and always available to answer questions, which gave me a lot of confidence moving forward. I’d highly recommend him to anyone looking for reliable guidance and excellent customer service.

Thanks again for all your help!

March 20, 2026
Unprompted review
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Reply from Connection Technologies

We absolutely love reading reviews like this! Thank you so much for taking the time to share your feedback, we really appreciate it.

Rated 5 out of 5 stars

I would like to thank Kaya Willet

I would like to thank Kaya Willet for the excellent service provided while setting up our business mobile contract. Kaya was professional, knowledgeable, and efficient throughout the entire process. He explained everything clearly, answered all of our questions promptly, and made what could have been a complicated process straightforward and hassle-free.

June 17, 2026
Unprompted review
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Reply from Connection Technologies

We really appreciate your kind words, thank you for taking the time to leave us a review! Kaya will be absolutely thrilled to read your feedback. If you need any further assistance, please don’t hesitate to reach out, we’re always here to help.

Rated 5 out of 5 stars

Lee has done brilliant throughout this…

Lee has done brilliant throughout this process of changing over our existing phone contract. Always keeping me updated and helping us with what we need to do. Highly recommend.

June 12, 2026
Unprompted review
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Reply from Connection Technologies

We’re absolutely delighted to hear your feedback, it truly means a lot to us! Reviews like yours make a real difference. Lee will be so pleased to see your kind words. Thank you again, and please don’t hesitate to get in touch if you need anything further. Our Customer Service team is always here and happy to help!

Rated 5 out of 5 stars

Quick and easy process

We had been using very old 'brick' type phones for many years and recognised the need to upgrade. Lee got in touch and was able to offer several options allowing me to choose the most suitable for us. The process was quick and easy, and the contract offered was much better than what we had been offered by our previous supplier. Thanks

June 9, 2026
Unprompted review
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Reply from Connection Technologies

Thanks for leaving Connection Technologies and Lee a review! These mean so much to us! Please reach out if you need any further support, the Customer Services team will be happy to help!

Rated 5 out of 5 stars

Lee and the team have been very helpful…

Lee and the team have been very helpful and resolves any issues we've had during the porting and adding new numbers. Would highly recommend

June 4, 2026
Unprompted review
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Reply from Connection Technologies

Thank you so much for taking the time to leave us a review! We are thrilled to see how happy you are with Connection Technologies! Please reach out if you need any further support!

Rated 5 out of 5 stars

Mobile Phone Contract Switch Over

From the initial contact all the way through to the porting over of 9 mobile phones on a new contract and getting them up and running, the service has been excellent. Queries were responded to quickly and in a very professional manner. Pricing was very competitive and great value. Would highly recommend this company and their teams.

June 2, 2026
Unprompted review
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Reply from Connection Technologies

Thanks so much for taking the time to leave us a review! We’re really pleased to hear you were happy with the service you received.
If you need anything at all moving forward, please don’t hesitate to get in touch, we’re always here to help!

Rated 5 out of 5 stars

quick service to respond to request

quick service to respond to request, couldn't be happier

May 28, 2026
Unprompted review
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Reply from Connection Technologies

Thank you so much for leaving a review for our Customer Service Team! Its great to see you have had such a good experience! Please dont hesitate to contact us if you need any further support!

Rated 5 out of 5 stars

Fantastic IT service

We’ve had a fantastic experience working with Connection Technology. From day one the transition over to their IT team was smooth, well organised and far less stressful than we expected.

A huge shoutout to our rep Jonny and to Mark/Callum who have all gone above and beyond to support us throughout the process. They’ve been responsive, knowledgeable, proactive and genuinely invested in making sure everything runs seamlessly for us.

It’s rare to find a team that combines technical expertise with such great customer service but they’ve absolutely delivered on both. Highly recommend to any business looking for reliable and professional IT support.

May 26, 2026
Unprompted review
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Reply from Connection Technologies

Thanks so much for taking the time to leave such a detailed review, we really appreciate it! It genuinely means a lot to us.
We’re so pleased you had a positive experience with Connection Technologies, and I know the IT team will be thrilled to see your feedback. If you need any further support, please don’t hesitate to get in touch!

Rated 5 out of 5 stars

Brilliant Service

Needed a Business phone, Ashley is the man to get you sorted, great stuff thanks!

May 12, 2026
Unprompted review
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Reply from Connection Technologies

Ashley will be thrilled to see this review! Thank you for sharing your experience!

Rated 5 out of 5 stars

Excellent service 100% recommend

I cannot believe I have been messing around with multiple phone contracts for myself and employees for nearly 40yrs and when finally got fed up and stumbled across Martin Morris at connection technologies I could not believe my luck. Apart from saving me an absolute fortune he has been so responsive and proactive making everything an absolute dream to deal with.
Messages are responded within a few hours and sometimes minutes and it’s just so easy as he has done everything for me, I just wish there were more like him and this company. I would not hesitate for a second to recommend them, first class service and a very happy customer.

May 13, 2026
Unprompted review
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Reply from Connection Technologies

WOW what a review! Thank you so much! We are here to support you and your business so anything else you may need, please don't hesitate to reach out to our Customer Services Team!

Rated 5 out of 5 stars

Great experience with switching all of…

Great experience with switching all of our users. Connection Technologies were knowledgeable and very helpful - making an awkward transition a breeze.

May 12, 2026
Unprompted review
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Reply from Connection Technologies

We love reading reviews like this, we're so glad we could support you in making that transition as simple as possible! Please don't hesitate to contact us if you need any further support.

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. I received a call within an hour of submitting my enquiry, and the team were really helpful over the phone, taking the time to understand exactly what we needed and setting us up with the right solution.

Our SIM cards arrived within a week, and the whole process was smooth and straightforward. Lee Trowern was extremely helpful throughout and kept everything moving efficiently.

Would definitely recommend.

May 11, 2026
Unprompted review
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Reply from Connection Technologies

We really appreciate you taking the time to leave us a review! Please do contact us if you need anything else!

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, great prices and brilliant service from Callum.

April 1, 2026
Unprompted review
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Reply from Connection Technologies

Thank you for taking the time to leave Callum a review! Its great to see that you have had a great experience with Connection Technologies! Please don't hesitate to contact us if you need any further support!

Rated 5 out of 5 stars

Great Service

Lee was very helpful throughout and got us the best sim deals for our business mobiles. The customer support team were also brilliant helping us set up the eSims with speedy replies and hardly any wait times when you call.

April 20, 2026
Unprompted review
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Reply from Connection Technologies

This is great to read! We truly appreciate your kind words! Please do reach out if you need anything else!

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