Connection Technologies Reviews 

166
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Many people found the overall service to be excellent, noting a smooth, easy, and efficient process from start to finish. Reviewers consistently highlight the quick response times and proactive communication, ensuring queries are addressed promptly. However, some customers also noted a decline in communication and responsiveness after the initial sale, mentioning that messages were not read or replied to, and post-sales customer service became non-existent.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their professionalism, knowledge, and... See more

Service

Customers consistently report positive experiences with the service, describing it as efficient,... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness,... See more

Response time

Clients share positive opinions on response time, with many reviewers consistently praising the quick and... See more

User experience

People report positive experiences with user experience, finding the process easy and straightforward from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I vouch for Connection Technologies for your phone contracts as an excellent service unlike any other I have used. Having fought long and hard trying to get service from Vodafone - I moved and put our... See more

Company replied

Rated 5 out of 5 stars

Matt was extremely good in dealing with my business needs, overcame a few issues that I created without fuss and delivered as he said. Very happy with the service I've received and have moved over fro... See more

Company replied

Rated 5 out of 5 stars

Have been dealing with Kia at connection technologies for over a year now and she has been more than helpful. Always available to chat with me when I have a query, always happy to help and has made ch... See more

Company replied

Rated 5 out of 5 stars

Have had a great experience with Callum's help. We'd been in paralysis about which phones to go for and how to shift to a business contract for a while and he laid us down different options for afford... See more

Company replied


Company details

  1. Telecommunications Service Provider
  2. Cloud Computing Service
  3. Phone and Internet Service
  4. Telephone Company
  5. Tower Communication Service

Written by the company

Imagine a world where your organisations telecom and IT just work effortlessly, reliably and with full support whenever you need it. That’s the reality we deliver. At Connection Technologies, we don’t just connect businesses - we empower them. In a world that never stops evolving, we ensure you stay ahead with seamless telecom and IT solutions tailored to your needs. We’re not just telecom experts - we’re problem solvers, innovators and your trusted partners in business connectivity. Your business is unique, and we get that. That’s why we craft solutions designed just for you - because one-size-fits-all simply doesn’t cut it. With industry-leading response times and innovative technology, we keep your business connected in an always-on world. Customer Success Stories Rhino “I first engaged with Connection Technologies several years ago and have utilised their services ever since. Owning a group of national companies sometimes it’s difficult to find a partner who understands your business and goes that extra mile to ensure the services are second to none. They not only understood my businesses but provided solutions to enable savings across the group but also an increased service based upon my currently supplies.” Weymouth “As a newly formed town council, we needed a quick and reliable solution to meet our mobile telecommunication needs. Connection Technologies took the time to understand our requirements and very quickly came back with a total solution that was both cost-effective and provided the best hardware for our staff. This enabled our staff to concentrate on setting up the new Council and providing the very best service to our customers." Volmary “As an IT Director I was looking for a company which would take care of the entire switch over from our old mobile provider and VOIP system. I found the team at Connection Technologies very helpful, and I was kept informed every step of the way. Very pleased with the services we now have and most important for me is the excellent customer service without the long waiting telephone queues.” Use the Geeks “The team are simply incredible - every problem I've thrown at them they've got a solution. They have managed a complete refurb of my technology leaving me to get on with running my business.”


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

166 reviews

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1-star

No recent history of asking for reviews

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Typically replies within 24 hours

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4.7

All reviews

(166)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Review and replace corporate mobile provider

I worked with Lee to review and replace our mobile phone provider. He was super helpful, explaining the various options clearly and tailoring a solution for us. He worked really well with our IT guys, always timely, consistent and very patient! I highly recommend Lee and Connection Technologies.

April 10, 2026
Unprompted review
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Reply from Connection Technologies

Thank you so much for taking the time to leave us a review! Its so lovely to read that you had a such a good experience! Please do reach out of you need anything further from us!

Rated 5 out of 5 stars

Great Experience

Callum was great throughout the process of changing our 7 phones across. Very responsive and sorted the pac code swops seamlesly

April 1, 2026
Unprompted review
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Reply from Connection Technologies

This is great to read! I’m so glad you’re happy with the process and that Callum looked after you so well. Thank you for taking the time to leave us a review – they really do mean a lot to us!

Rated 5 out of 5 stars

Highly recommended

Callum Hooper skilfully guided me through the thousand and one options when my company looked into changing provider. Practical, down to earth advice, always quick to reply and he never seemed to mind my re-asking of questions! Recommend.

April 2, 2026
Unprompted review
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Reply from Connection Technologies

We love reading reviews like this! Thank you so much!

Rated 5 out of 5 stars

I spoke to a kind lady called Nancy evans

I spoke to a kind lady called Nancy evans and was so helpful in helping me sort out my phone contracts ...she's a great credit to your team and gets 5 stars from me

April 2, 2026
Unprompted review
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Reply from Connection Technologies

It’s lovely to hear that you’ve had such a great experience with our Customer Service Team! Thank you for taking the time to leave us a review, we really appreciate it. Nancy will be thrilled to read your kind words. You know where we are if you need anything else!

Rated 5 out of 5 stars

Our go-to person for all mobile queries ....

Callum has been our go-to person for all the mobile queries in our business, as in all honesty, we are quite clueless. He is always prompt, professional and gets the job done. Thank you for all your guidance.

March 31, 2026
Unprompted review
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Reply from Connection Technologies

We really appreciate the review – thank you so much! Callum will be delighted to read this! You know where we are if you need any further support!

Rated 5 out of 5 stars

Offering the best deal and fast service!

I had an outstanding experience working with Callum at Connection Technologies. He was incredibly helpful in identifying the best deal together with the best signal coverage for my business, and managed the entire migration from our previous provider without a single hassle. Callum provides fast, professional service and is always available when you need assistance. It’s rare to find this level of support, I’ve never experienced anything like it! Highly recommended.

March 6, 2026
Unprompted review
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Reply from Connection Technologies

Wow! What an amazing review! Thank you so much. We’re absolutely delighted to hear how happy you are with the service you’ve received.
If you ever need any further support, please don’t hesitate to get in touch – we’re always here to help!

Rated 5 out of 5 stars

A1 Service. Thoroughly Recommend!

I received A1 service from Lee from the very outset. Lee was well informed of all the products and services out there and offered great advice without being pushy.

My new phone came the day he promised and the transfer of my number was seamless.

Thoroughly recommend Connection Technologies and Lee Trowern in particular. *****

March 27, 2026
Unprompted review
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Reply from Connection Technologies

Thank you so much for taking the time to leave a review for Connection Technologies and Lee. We really appreciate your feedback, it means a lot to us and helps us continue to improve our services. We look forward to working with you and continuing to support your telecommunications needs.

Rated 5 out of 5 stars

Great support from Connection Technologies

I contacted Connection Technologies early in the year. Given we are a small charity with minimal requirements i was skeptical whether the small size of our order would be something that could be facilitated. I was directly put through to Kaya who squashed this at once and could not have been more helpful in finding the right package deals for our organisation. The initial support and guidance and ongoing advice has been fantastic and i would highly recommend Connection Technologies and commend and thank Kaya for his professional support.

March 25, 2026
Unprompted review
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Reply from Connection Technologies

Thank you so much for your kind words! We really appreciate you taking the time to share your feedback. It’s fantastic to hear about your positive experience, and we look forward to continuing to support you and your business.

Rated 5 out of 5 stars

5-star service from Callum

5-star service from Callum! He rescued us from O2’s dwindling/infuriating customer service and secured a fantastic Vodafone deal that’s saving us 40% per handset. I have a happy team with their shiny new iPhones. Having a dedicated person like Callum to talk to instead of a faceless call center makes all the difference. Connection Technologies is definitely the way to go - Callum couldn't have been more helpful during the "sell" and I am confident that will continue over the 3-year contract.

March 24, 2026
Unprompted review
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Reply from Connection Technologies

Thank you so much for your review! It’s great to hear such positive feedback about our service.

We’re always here to help, so please don’t hesitate to reach out if you need anything further from us.

Rated 5 out of 5 stars

We've had a great experience with…

We've had a great experience with Connection Technologies. We have been stuck in a contract with Ice Telecoms for the past 2 and a half years and have received extortionate bills from them (they are definitely a company to avoid). We were looking to move away from this company and submitted a quote request online from Connection Technologies. I received a call very promptly from Lee, who has been amazing all the way through our transfer despite difficulties we faced with Ice Telecoms. Lee is open and honest about the process and he has kept me informed the whole way through. The process is easy and straightforward. So far so good. As it stands, I would recommend Connection Technologies.

March 20, 2026
Unprompted review
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Reply from Connection Technologies

Thank you so much for your kind feedback, we really appreciate you taking the time to share your experience.
We’re delighted to hear that your transition to Connection Technologies has been a positive one so far, especially after the challenges you faced previously. It’s great to know that Lee has been able to support you throughout the process, keeping everything clear, honest, and well-communicated. If there’s anything further we can assist you with as things progress, please don’t hesitate to reach out, we’re always here to help.

Rated 5 out of 5 stars

Easy move

I've just moved my phone contracts from a bigger provider to Connection Technologies.

From the get-go everything was easy. Ashley was on hand to ensure everything went smoothly and all SIMs were connected on the agreed date.

I have a contact number for Ashley should there ever be an issue in the future, but; so far, so good.

Thanks for all your help Ashley, it's truly appreciated.

March 16, 2026
Unprompted review
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Reply from Connection Technologies

We are so pleased to read such a lovely review about Ashley! Thank you for sharing!

Rated 5 out of 5 stars

Great Service - Lee

Great experience buying multiple phones for our business thanks to Lee. He was professional, helpful, and made the whole process quick and straightforward. He took the time to understand what we needed and everything ran smoothly. We’re really happy with the phones and the service provided.

March 18, 2026
Unprompted review
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Reply from Connection Technologies

Thank you for taking the time to leave us a review! We really appreciate it and look forward to supporting you and your business moving forward.

Rated 5 out of 5 stars

Really good to work with

Really good to work with, Lee identified and understood our business need and came through with appropriate support. Available for questions and helped out with any problems we had along the way.

February 27, 2026
Unprompted review
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Reply from Connection Technologies

Thank you very much for taking the time to leave Connection Technologies a review! We are thrilled we have been able to support you with your business needs!

Rated 5 out of 5 stars

FES WT Ltd

Callum was quick, efficient and extremely helpful with making the process seamless.
We will strongly recommend CT to others within our industry.

February 6, 2026
Unprompted review
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Reply from Connection Technologies

Thank you for the review, we are glad to hear Callum was helpful in the process and thank you for the recommendation.

Rated 5 out of 5 stars

Great value and customer service

Kaya has been extremely helpful in setting up our new company phones and adding additional handsets when needed. Also helping with any queries we have had with regard to call logs. We are also extremely happy with overall cost of our handsets and network.

February 6, 2026
Unprompted review
Connection Technologies logo

Reply from Connection Technologies

Thank you so much for your feedback! We’re delighted to hear that Kaya has been able to support you with setting up your new company phones and adding additional handsets as needed.
If there’s ever anything more we can help with, please don’t hesitate to get in touch!

Rated 5 out of 5 stars

Our account manager

Our account manager, Patrick Hilton, is always quick to respond and offers a range of options and solutions to fit our needs,

January 28, 2026
Unprompted review
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Reply from Connection Technologies

Thank you so much for your feedback! It is great to hear that Patrick has been responsive and able to provide solutions that fit your needs. We look forward to continuing to support you.

Rated 5 out of 5 stars

Have had a great experience with Callum

Have had a great experience with Callum's help. We'd been in paralysis about which phones to go for and how to shift to a business contract for a while and he laid us down different options for affordability, spec of phones and checked the best signal in our area - then dealt with everything. It was very smooth, personal and we feel set up and supported. Many thanks

January 23, 2026
Unprompted review
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Reply from Connection Technologies

Thank you so much for taking the time to share this feedback. It's great to hear that Callum was able to make the whole process smooth and stress‑free for you.
We’re really pleased you felt supported throughout, and we appreciate your kind words. If you need anything at all going forward, we’re always here to help.

Rated 5 out of 5 stars

First Class Service

I couldn't fault this company from start to finish, very professional and Lee Trowern who dealt with our account went out of his way to help us on every level would highly recommend!! Thank you Lee!!

January 20, 2026
Unprompted review
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Reply from Connection Technologies

Thank you so much for your review! It is great to hear that your experience with our company was smooth from start to finish.
We truly appreciate your recommendation and your kind words. If there’s ever anything more we can do for you, we’re here to help!

Rated 5 out of 5 stars

Kaya was brilliant from the first…

Kaya was brilliant from the first contact to the very end. absolutely recommend connection technology, i was a little sceptical at first as not heard of them before but checked trust pilot for reassurance. I was kept informed of the process and Kaya was at hand literally all of the time to support with change of phones and process of change contracts.

January 15, 2026
Unprompted review
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Reply from Connection Technologies

We greatly appreciate you taking the time to leave this review about Kaya. We’re delighted to read your feedback and look forward to working with you going forward. Please don’t hesitate to contact us if you need anything further.

Rated 5 out of 5 stars

Lee Trowern is 5* service

Lee Trowern is our account manager and since the first call we made to get on board he has made sure everything has been right for us, taking the stress of it all away and going above and beyond for us to receive the best service possible.

November 12, 2025
Unprompted review
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Reply from Connection Technologies

Thank you so much for your review. It is great to hear that Lee has provided such great support and made the onboarding process stress-free for you. If there’s ever anything else we can do to support you, please don’t hesitate to reach out!

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