Connect Mortgages Reviews 

236
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I paid £798 to Sonik Global Solutions Ltd for mortgage advisory services and SPV company setup. Anil Patel, who acts as a broker under the Connect Mortgages network, handled my case. I provid... See more

Rated 5 out of 5 stars

We have had our mortgage and life insurance done with Dan from connect mortgages, he was great throughout the whole process. Ask anything and he would know or find the answer. Also willing to get invo... See more

Rated 5 out of 5 stars

I cannot thank Rummana Khambati from Connect mortgages enough for her hard work and dedication to our case. Always available, very honest and extremely patient with all stress that first time buyers... See more

Rated 5 out of 5 stars

Thomas Clarkson was absolutely fantastic from start to finish. Being a first time buyer our knowledge was very limited and Tom took the time to explain everything in great detail. Regular catch ups we... See more

Company details

  1. Mortgage Broker

Written by the company

Connect Mortgages was founded in 1998 by and has now grown to over 50 people in our offices in Hornchurch, Essex. Initially starting the company within a letting agent, our CEO Liz Syms, soon transformed the business into becoming specialists in the BTL market with access to more than 155 lenders, which still represents a large percentage of the overall business. The team now include specialist advisers in all areas of property finance such as: - Buy to Let Mortgages - Residential mortgages - Bridging and development loans - Commercial Mortgages - Equity release - Second charge loans and more! Through our experienced specialist mortgage advisers, we aim to help you find the very best property finance to suit your circumstances.


Contact info

3.6

Average

TrustScore 3.5 out of 5

236 reviews

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3.6

All reviews

(236)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Use Connect Mortgages and ask for Judith Hughes

Judith was amazing from start to finish for us. We were put in touch with Connect Mortgages through a Whitegates property we liked, and Judith smelled a rat from the get go, and did the research - bringing to our attention a non standard build, something which the estate agent wasnt even aware of. Though it became apparent quite early on that this wasnt going to be the property for us, Judith kept us informed throughout the process, and did this without charge or even mention of charge.

At this point of our home buying journey, we had reached the end of our patience and wanted to take a break from house hunting, but we knew we would go back to Connect to use Judith at a later date. Which we did 6 months later on a new build property. We say this having spoken to probably around 5 other Advisors, we were confident Judith was a class above.

We can’t explain how much Judith helped us out during the process, finding the right documents, editing them so they were acceptable, chasing the developer/solicitors up to save our own stress, and offering impeccable advice and making sure we understood everything.

I don’t think we had to wait more than half an hour to get a response to a text or email, and I feel like Judith went above and beyond her role with Connect to help us, she is amazing.

If you’re going to use Connect Mortgages - ask for Judith Hughes, or DEMAND to wait until she is available!

September 7, 2021
Rated 5 out of 5 stars

Excellent customer service

After my previous mortgage adviser left the company, I was anxious about moving forward with some adjustments to my application when my requirements changed. I needn't have worried; Daniel was very friendly and efficient and I would not hesitate to recommend him and Connect mortgages to friends and family.

September 3, 2021
Unprompted review
Rated 5 out of 5 stars

Judith Hughes and Connect Mortgages So Simple

Judith made the whole mortgage process simple and an easy process. She answered any questions I had quickly and effeciently. I cannot believe how quickly I was starting this process to completing and picking up the keys for the new house. Thank you so much for what you have done Judith.

September 1, 2021
Unprompted review
Rated 5 out of 5 stars

Everything you could ask for....

Really pleased with Tom and can't recommend him enough. I've dealt with many brokers over the years, but I won't be using anyone else from here on. Great communication, transaction went through promptly and smoothly and he got me a great rate too. Thanks Tom.

August 16, 2021
Rated 5 out of 5 stars

Excellent service and smoothest house purchase journey

I couldn't fault Connect Mortgages and the service I have received from Imogen Sporle. We have had a complicated sale with a remortgage and a separate purchase (none of which are in a chain), but Imogen listened to our needs and provided us various options that we would never have thought of by ourselves. Not only did she find all of the suitable products for us, but she handled everything throughout the purchasing journey and even chased solicitors etc for us. What's more I can't take phone calls during the day for work so after our first initial phone call she has provided this amazing service to us through email. I have never been in such a smooth house buying transaction and really felt like Imogen did everything for us. Would definitely recommend her and Connect Mortgages to friends and family, thanks so much!

August 9, 2021
Unprompted review
Rated 5 out of 5 stars

Thomas Clarkson - Brilliant!

Thomas Clarkson was absolutely fantastic from start to finish. Being a first time buyer our knowledge was very limited and Tom took the time to explain everything in great detail. Regular catch ups were booked in to ensure we had everything we needed and gave us an opportunity to ask questions. Very efficient and knowledgeable, Tom secured our mortgage in a matter of days. Everything was covered by Tom such as solicitor referral and and building cover! Would 100% recommend to anyone! 5 STAR!

July 27, 2021
Rated 5 out of 5 stars

Excellent and friendly service

Harry was excellent - friendly, helpful and proactive right from the start. He helped me find the right mortgage product and persisted with the lender until I received an offer. I can’t recommend his service enough.

July 25, 2021
Rated 5 out of 5 stars

I could not be happier with the service…

I could not be happier with the service I received from Paul at Connect Mortgages. He was patient and understanding and explained everything a first time home buyer needs to know, no matter how many questions I had. I had my first attempt at buying a flat fall through and he calmly explained what to do next in what was a very stressful time, and was generally very reassuring. I would highly recommend using this service.

July 14, 2021
Rated 5 out of 5 stars

Natalie Anderson is the broker that we all need

Natalie has provided amazing customer Service. She has great work ethic and was always on call to ensure the process went as smooth as possible.
Due to her hard work and superior knowledge of the market I have purchased my dream home and a new buy to let property and she has conducted a few remortgages for me in recent months.
Connect have some brilliant team members and I would also like to praise all the admin workers as they were all amazing.
I will continue to do business with this company due to the amazing experience.
It's a five stars from me.

July 6, 2021
Unprompted review
Rated 5 out of 5 stars

I found all the advice really helpful

I found all the advice really helpful. As since lock down it has made me aware of the financial Times we are facing. I fortunately worked at tesco all the way through. But to have an insurance policy as income protection is the best ideal solution. As I have heard stories from customers who have lost their business or they homes through no fault of their own
So to be given all this clear information has been invaluable

June 21, 2021
Rated 5 out of 5 stars

Amazing

I recently completed on my mortgage. My broker was Natalie, she was amazing I managed to get a 10% mortgage during these recent uncertain times. Thank you so much for making such a stressful time as smooth as possible. Natalie kept me updated, reassured me and delivered what was promised.

Highly recommend and thanks again !

June 8, 2021
Unprompted review
Rated 5 out of 5 stars

Connect Mortgages are absolutely…

Connect Mortgages are absolutely Fantastic. They are efficient and they have great customer service. They dealt with the mortgage for my new property and I will be using them for a re-mortgage. i would definitely recommend them to my family and friends

June 7, 2021
Rated 5 out of 5 stars

Great service!

My remortgage was done by advisor, Natalie Anderson. She was fantastic and very patient with me throughout the process, communicating everything really clearly.
The process was much simpler than I expected. I would definitely use your service again. Thank you so much Natalie for your professionalism and making something I thought would be complicated be so simple.

June 6, 2021
Rated 5 out of 5 stars

Great people works here, highly recommended!

Thomas Clarkson is the reason for me to give Connect Mortgages a five star rating. He is knowledgeable, professional and sincere to get things done. He is always willing to help and will communicate to all relevant parties for you to get the job done. Thank you Tom and Connect Mortgages for the support which enabled me not only to secure a low-rate mortgage but also successfully reach the completion.

June 4, 2021
Rated 5 out of 5 stars

Professional and friendly service

Professional and friendly all through our second charge mortgage process. Thomas Clarkson of Connect Mortgages was brilliant in all aspects. Many times he went above and beyond to make sure our mortgage was 100% secure and the best deal for us.
Definitely recommend Thomas Clarkson and this company.

May 21, 2021
Rated 5 out of 5 stars

I had an excellent service with connect…

I had an excellent service with connect - providing me with a very competitive mortgage, in an extremely hassle free process. Stephen was always available and very helpful throughout the process, and the fees were also very reasonable. I recommend them to anyone looking for an expat mortgage. Elsa

May 14, 2021
Unprompted review
Rated 5 out of 5 stars

My account manager Harinder dealt with…

My account manager Harinder dealt with my case from beginning to end. He handled process with ease and was one step of the game at all times, which meant I never had to chase him. He kept me informed at every stage of the transaction and delivered on his promises.
I would never hesitate in the event of needing a mortgage in the future, of utilising their services.
Stephen

May 13, 2021
Unprompted review

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