Connecto Transfers Reviews 

14,312
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 4,411 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the drivers for being on time, courteous, and knowledgeable about local areas, often providing useful tips. The booking process is generally described as easy and efficient, with good communication and timely confirmations. However, some customers also noted issues with the delivery service, including drivers not showing up or being significantly late, leading to considerable inconvenience. There were also instances where the pick-up location was not as expected, or communication regarding delays was insufficient, causing stress for travelers.

What people talk about most

Service

Reviewers mention positive feedback about service, with many praising the punctuality, professionalism, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting drivers who are often described as... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many reporting significant issues such as drivers... See more

Booking process

Reviewers highlight ambiguous aspects of the booking process, with many finding it easy and efficient,... See more

Location

Consumers find location to be ambiguous, with some reporting positive experiences like timely pick-ups at... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect! Superb driver, on time, very comfortable car with water and tissues provided. Couldn't fault driver and and pick-up / drop-off. The only problem we had was the walking as one needs assista... See more

Rated 5 out of 5 stars

Fantastic service from two great drivers. Pick up and drop off at montpellier airport On time Polite and knowledgeable on the local area. Lovely cars with greta air conditioning Will definit... See more

Rated 5 out of 5 stars

The booking confirmation was received via email. Upon landing, the driver, Vassilis, sent a text message about which exit door to take and where to meet him. The process was seamless. Vassilis was... See more

Company replied

Rated 5 out of 5 stars

Great communication as soon as we landed we had a message of the driver. He then provided a picture so we could easily find him in the crowd. Car was spotless, comfortable drive & he even provided som... See more


Company details

  1. Transportation Service

Written by the company

Connecto is a private door-to-door transfer and taxi service specializing in airport and city transfers. We are your friendly, reliable, professional chauffers all over Europe. Try our fast & easy online booking and travel in safety, comfort and style.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.6

All reviews

(14,312)

4,988 reviews in the last 12 months

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Rated 1 out of 5 stars

Car was late 40 Minutes.I paid in…

Car was late 40 Minutes.I paid in advance for an airport-to-hotel transfer and purchased an add-on service where a driver would meet me at the airport holding a sign with my name. After landing, other passengers were being picked up, but no one was waiting for me. I received an email stating the car was delayed by 40 minutes. When I called, a rude woman threatened to cancel the transfer altogether. It was 10:00 PM; I didn't arrive at the hotel until after 11:00 PM, and the reception desk stopped operating at 11:00 PM. To this day, there has been no apology. I do not recommend them. They are scammers.

June 29, 2026
Connecto Transfers logo

Reply from Connecto Transfers

Hi Jaroslaw,

We’re truly sorry for the delay and for the stress this caused so late in the evening. This is not the experience we want our guests to have, and I have reached out to you by email so I can review everything personally and apologise properly.

Kind regards,
Ivana

Rated 5 out of 5 stars

Will use again without hesitatipn. Highly delighted.

I would use your company again without hesitation. It was a last minute booking and you filled the brief perfectly. Your drivers were on time and very kind and thoughtful. High delighted with the service and so thankful I came upon you website. We planning on returning to Tossa de Mar next year and will be definately be using you again. Thank you.

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Lovely experience

Lovely experience. Our flight was delayed and our driver waited patiently for us and even so that we could quickly grab some food for the journey! The driver was very well presented and provided cold water for the journey. Great service.

July 3, 2026
Unprompted review

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