Connecto Transfers Reviews 

14,312
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 4,283 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its efficiency and reliability, often highlighting the helpfulness and professionalism of the drivers. Many appreciate the drivers' punctuality, courteous demeanor, and willingness to assist with luggage and provide a comfortable ride. The booking process is generally described as easy and straightforward, with many noting prompt confirmations and good communication from the company and drivers. However, some people were dissatisfied with the delivery service, citing instances where drivers were late, did not show up, or failed to provide requested amenities like child seats. These issues sometimes led to significant stress and inconvenience, with customers being left stranded or having to find alternative transportation. A few other people also felt that the booking process could be problematic, with some experiencing difficulties in getting their reservations corrected or confirmed.

What people talk about most

Service

Users describe positive interactions with service, frequently highlighting drivers as polite, friendly, and... See more

Staff

Reviewers highlight positive aspects of staff, consistently praising drivers for being polite, friendly, and... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reporting positive experiences where drivers... See more

Booking process

People report ambiguous experiences with the booking process, with many finding it easy and straightforward,... See more

Location

Clients share ambiguous opinions on location, with some reviewers reporting positive experiences such as... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Booked transfer as we left Dublin airport. Confirmation was confirmed before we landed. 6 seater vehicle awaited us from Montpellier airport to go to Marseillen Plage. Very courteous driver, great ser... See more

Company replied

Rated 5 out of 5 stars

We had Enrico drive us from Positano to Salerno. He was polite, friendly and accommodating. I would definitely request him as a driver again. I sensed he was under a lot of pressure to get his clien... See more

Company replied

Rated 5 out of 5 stars

Excellent driver! He personally met us at the airport and tracked our flight in real time. Our plane arrived earlier than scheduled, and the driver called us ahead of time and arrived early as well, s... See more

Company replied

Rated 5 out of 5 stars

Edward was our driver from and back to the airport in Tirana. 2.5 hour transfer to Vlore was comfortable in a modern vehicle with aircon. Edward was extremely polite and kind and gave us a really good... See more

Company replied


Company details

  1. Transportation Service

Written by the company

Connecto is a private door-to-door transfer and taxi service specializing in airport and city transfers. We are your friendly, reliable, professional chauffers all over Europe. Try our fast & easy online booking and travel in safety, comfort and style.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

14K reviews

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4.6

All reviews

(14,312)

4,988 reviews in the last 12 months

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Rated 5 out of 5 stars

Connect Transfers led the way

I had an issue when I arrived, but Connect Transfers did everything possible to resolve my issue. I appreciate all that they did for me. I would use Connect Transfers again.

June 29, 2026
Unprompted review
Rated 4 out of 5 stars

Highly recommend and will use again

The driver arrived on time , car was clean , big enough to fit all our luggage and driver was friendly on both the drop and collect .
The only small issue I had was that that we couldn’t pay by card on return journey so we had to get cash from atm at airport but we could pay by card when we got picked up on arrival , it would be good to know that in advance but I’d use the service again and recommend to others! Thank you!

July 5, 2026
Unprompted review
Rated 5 out of 5 stars

The transfer was great

The transfer was great. The dariver was 10 minutes before the time at the hotel.
It´s a private shuttle/car (like Uber). Everything war great.

July 4, 2026
Unprompted review
Rated 4 out of 5 stars

Driver was great

Driver was great, only negative was pick up location as we were staying in old town and had to carry suitcase up massive hill.

Other gate on RHS of old town would have been a better pick up location.

June 22, 2026
Rated 1 out of 5 stars

Terrible Service

I booked a car to pick me up in Nice. The driver was not there and after an hour I made alternative arrangements. The driver called me shortly afterwards (even though he should have called when I landed) and said he was there - an hour late. The company has refused to refund me - do not use!

June 21, 2026
Unprompted review
Connecto Transfers logo

Reply from Connecto Transfers

Hi Christian,

We’re truly sorry to hear about your experience and that you had to arrange alternative transportation after waiting. This is not the level of service we aim to provide, and I have reached out to you by email so I can review the details personally.

Kind regards,
Ivana

Rated 5 out of 5 stars

Everything was perfect

Everything was perfect! The drivers were exactly on time both for our arrival and our return transfer. When we landed, the first driver contacted me on WhatsApp and even sent photos showing us exactly where to go and which exit to use, which made everything very easy. During the drive he told us about the area and gave us useful information. The return transfer was at 2:40 AM, and the driver arrived right on time. The cars were very clean, and the whole experience was excellent. We highly recommend this service!

July 4, 2026
Unprompted review
Rated 5 out of 5 stars

Great Stress free Experience

Great communication as soon as we landed we had a message of the driver. He then provided a picture so we could easily find him in the crowd. Car was spotless, comfortable drive & he even provided some great tips on must sees from a local perspective. Overall excellent experience would definitely consider booking again.

July 4, 2026
Unprompted review

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