Connect Training Services  Reviews 165

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and extensive knowledge, often highlighting their ability to make courses interesting and easy to understand. People found the overall user experience to be excellent, with many appreciating the clear explanations and engaging delivery of information. However, some customers mentioned that the videos included in the presentations were a bit long and could be improved.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the instructors, such as one... See more

User experience

People report positive experiences with the user experience. Customers found the courses easy to understand,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The course was very good and very well presented by Dylan, who was very knowledgeable. Dylan delivered the information in such a way as to keep the course interesting, often using real world examples,... See more

Rated 5 out of 5 stars

Dylan is a lovely well spoken young man who is very knowledgeable and passionate about first aid he is helpful and has a lot of patience and explained everything we needed to do very clearly 😁

Rated 5 out of 5 stars

I have no previous knowledge and experience with overhead crane, one full day course has give me the knowledge how to use the machine. The trainer made the course full of experience and give the train... See more

Rated 5 out of 5 stars

Dylan was very polite,very patient & helpful getting us to understand & carry out exercises throughout course,giving us confidence to pass.big thankyou for making it easier ;)


Company details

  1. Training Centre

Written by the company

As the North East’s leading training and assessment provider to the construction and engineering industries, we’re ready to help you improve the level of education at your organisation. With over 50 years’ experience in the training industry, our team have worked with some of the country’s largest and most successful companies to meet their workforce’s training needs. Whether you’re a nationwide organisation looking to discuss your entire training matrix or an individual looking to start their NVQ journey, we’re on hand to find a solution that works for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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Rated 5 out of 5 stars

First aid

The first aid course I was on was relaxing and made easy. Sean was very helpful and clear with everything we asked. Informative with the step by step stages of the course.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

First aid course

Very enjoyable course Shaun made everyone feel relaxed and was extremely knowledgeable about the course would highly recommend.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Very well presented

Very well presented, easy to understand and the trainer is extremely helpful if you are having difficulty understanding things.

February 2, 2024
Unprompted review
Rated 5 out of 5 stars

1 Day 1st Aid Training

Sean was very knowledgeable and made the training interesting. The group participation was useful to make learners aware of what could happen in a 'real life' situation and how to respond. Would recommend to anyone looking for a training company.

January 30, 2024
Unprompted review
Rated 5 out of 5 stars

3 day workplace first aid

Had a great time on the 3 day workplace course. Everything was at a perfect pace making sure we all understood each module as we went and all knowledge was consolidated at the end. I feel confident I am now competent in workplace first aid. Thanks Phil

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Passive fire protection

Completed my passive fire protection nvq with connect training, Sean was my assessor and he absolutely spot on couldn’t of asked for a better assessor , very responsive and informative when needed and would definitely recommend.

January 16, 2024
Unprompted review

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