Connect Training Services  Reviews 165

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, patience, and extensive knowledge, often highlighting their ability to make courses interesting and easy to understand. People found the overall user experience to be excellent, with many appreciating the clear explanations and engaging delivery of information. However, some customers mentioned that the videos included in the presentations were a bit long and could be improved.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the instructors, such as one... See more

User experience

People report positive experiences with the user experience. Customers found the courses easy to understand,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The course was very good and very well presented by Dylan, who was very knowledgeable. Dylan delivered the information in such a way as to keep the course interesting, often using real world examples,... See more

Rated 5 out of 5 stars

Dylan is a lovely well spoken young man who is very knowledgeable and passionate about first aid he is helpful and has a lot of patience and explained everything we needed to do very clearly 😁

Rated 5 out of 5 stars

I have no previous knowledge and experience with overhead crane, one full day course has give me the knowledge how to use the machine. The trainer made the course full of experience and give the train... See more

Rated 5 out of 5 stars

Dylan was very polite,very patient & helpful getting us to understand & carry out exercises throughout course,giving us confidence to pass.big thankyou for making it easier ;)


Company details

  1. Training Centre

Written by the company

As the North East’s leading training and assessment provider to the construction and engineering industries, we’re ready to help you improve the level of education at your organisation. With over 50 years’ experience in the training industry, our team have worked with some of the country’s largest and most successful companies to meet their workforce’s training needs. Whether you’re a nationwide organisation looking to discuss your entire training matrix or an individual looking to start their NVQ journey, we’re on hand to find a solution that works for you.


Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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How this company uses Trustpilot

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Rated 4 out of 5 stars

Review

Marty made a dull topic more interesting, made it interactive. Got everyone to participate and engage in group discussions.

November 8, 2022
Unprompted review
Rated 4 out of 5 stars

Good

Was well presented and worked at a good pace.

I enjoyed the course.

The course was by Marty Myles

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

Marty Myles,

Marty Myles,
Very informative for theory gives all content needed
Helpful for practical showing what was needed to be done and helped if was stuck

November 9, 2022
Unprompted review
Rated 5 out of 5 stars

5 star

Martin was very approachable and relatable, excellent trainer. Would highly recommend to anyone wanting to learn about COSHH

November 7, 2022
Unprompted review
Rated 5 out of 5 stars

Crane Course

Martin Myles instructed our course, it was easy to understand and he was easy to approach with any help needed.

October 28, 2022
Unprompted review
Rated 5 out of 5 stars

Great service - would recommend!

We used Connect Training Services to deliver our First Aid and Health & Safety Awareness courses a couple of months ago. Having worked with a number of providers in the North East previously, we’ve been incredibly impressed. Ashley was very responsive and helpful throughout, the process was easy, the pricing was competitive and the delivery itself was excellent. We’re now in discussions about our other requirements as we’d happily work with Connect on all our training.

March 3, 2022
Unprompted review
Connect Training Services  logo

Reply from Connect Training Services

Thank you for your lovely review, Imy.
We are looking forward to working with yourselves again in the future!

Rated 5 out of 5 stars

Really good and helpful

Just finished Level 2 in Plant Operations. Wasn’t sure I’d have time to complete it but Phil was great. He helped plan it all out with me and I was done in 4 months. Already recommended to others! Thanks!

March 3, 2022
Unprompted review
Connect Training Services  logo

Reply from Connect Training Services

We are so glad you are happy with the service we provided, Cal!

Please don't hesitate to get in touch with any future queries!

Rated 5 out of 5 stars

COSHH training course

We ordered x2 COSHH courses and they were both presented well. The lads of the shop floor seemed to enjoy it and sparked a discussion on improvements.

I would use Connect Training Services in the future.

September 27, 2021
Unprompted review
Connect Training Services  logo

Reply from Connect Training Services

Thank you for the great review!

Ashley

Rated 5 out of 5 stars

Very good response to my training…

Very good response to my training enquiries and courses carried our efficiently. Would recommend Connect Training for any training requirements.

August 25, 2021
Unprompted review
Connect Training Services  logo

Reply from Connect Training Services

Hi Dave,

Thank you for the excellent review and repeat business!

Thanks,
Ashley

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