Informed me of when they would arrive and also send a video of what to expect, on the actual day I got a phone call to say they were on their way. The surveyor was very polite and friendly and told me... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I received a courtesy call before arrival of J Smith which was a lovely gesture. He was very friendly and seemed interested in my future endeavours house wise and very talkative and upbeat. He seemed... See more
Company replied
Connells SV rang to arrange a survey. They later sent a message to confirm the time of day and then the surveyor called me half an hour before the time to confirm his arrival. The survey was undertake... See more
Company replied
Had a survey valuation done today in moulton spalding. Had notification night before on what time frame they will be arriving and a phone call half an hour before calling saying she was on her way. Wh... See more
Company replied
Company details
Written by the company
Connells Survey & Valuation provide survey and valuation services in the residential property sector. When you come to Connells, you can expect high quality expertise and friendly property advice. Regulated by the Royal Institution of Chartered Surveyors (RICS), our people are qualified, experienced and always professional. We pride ourselves on a thorough and fuss-free experience that’s delivered to meet your needs. Our clients can rely on our advice and value our professional views. Our services are available throughout the UK with our surveyors living nearby, so you benefit from expert local knowledge and can make informed decisions on your home.
Contact info
Cumbria House, 16-20 Hockliffe Street, LU7 1GN, Leighton Buzzard, United Kingdom
- 01525 218619
- customercare@connells.co.uk
- connells-surveyors.co.uk
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The lady came on Time as advised day…
The lady came on Time as advised day before,and was very courteous and professional ,thank you for that,as my tenant is old and frail.
July 24, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great feedback.
Surveyor arrived on time
Surveyor arrived on time, very pleasant , completed the survey , very efficient.
July 23, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the positive review.
James was very polite and did his job…
James was very polite and did his job quickly and efficiently _ would recommend
July 23, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the feedback and recommendation.
Reply from Connells Survey & Valuation
Thanks for the positive review.
Reply from Connells Survey & Valuation
Thanks for the positive feedback.
Friendly and Professional Service
I thought the service was very professional and friendly and alot less intrusive than I originally thought it was going to be. I would highly recommend this company.
July 23, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the great feedback and recommendation.
Reply from Connells Survey & Valuation
Thanks for the 5 stars!
Smooth service
The surveyor was very polite and explained things as he went along. He was on time.
The service went very smoothly, from booking to completion.
July 22, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thank you for the great review.
Surveyor arrived on time
Surveyor arrived on time, he was polite,explained everything he was doing. He respected our property. I would highly recommend Connell SV, the whole experience from booking appointment to the actual survey was excellent.
July 20, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thank you for the recommendation.
Informed me of when they would arrive…
Informed me of when they would arrive and also send a video of what to expect, on the actual day I got a phone call to say they were on their way. The surveyor was very polite and friendly and told me what she would be doing and asked if I had any questions.. overall an excellent service.
July 22, 2026
Unprompted review
Reply from Connells Survey & Valuation
We're delighted you thought the service was excellent.
He phoned me before he arrived as…
He phoned me before he arrived as requested as i was working so had time to get home.
He was polite and efficient
I Was very pleased
July 22, 2026
Unprompted review
Reply from Connells Survey & Valuation
We're delighted you were pleased with the service.
Turned up on time and conducted himself…
Turned up on time and conducted himself well and was polite
July 21, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the positive review.
Reply from Connells Survey & Valuation
We always strive to be on time and professional.
Excellent service
Excellent service, really friendly valuer came to visit our property and appreciated how much hard work had been put into the standard and finish for the future vendors.
July 22, 2026
Unprompted review
Reply from Connells Survey & Valuation
We're pleased you thought the service was excellent.
Reply from Connells Survey & Valuation
Thanks for the 5 star review.
Really lovely professional chap
Really lovely professional chap, very prompt service would highly reccommend
July 22, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the recommendation.
The lady that came was lovely
The lady that came was lovely, quick and efficient. Customer services was also really helpful with booking and rearranging an appointment.
July 22, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thank you for the great feedback.
The surveyor who visited our home today…
The surveyor who visited our home today was excellent. He was very polite, friendly, and professional. He made us feel comfortable from the moment he arrived, and it never felt like having a stranger in our home. He was also lovely with our young children and treated our home with great respect. We really appreciated his kindness and professionalism. Thank you!
July 22, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thank you for the amazing review.
Excellent service from arrival till departure.
Arrived on time, very pleasant and courteous, to the point and very professional.
Can't fault his comments and observations etc obv as hes the surveyor , but very pleasant, polite and excellent service.
July 22, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the excellent feedback.
Quick and easy
July 22, 2026
Unprompted review
Reply from Connells Survey & Valuation
Thanks for the 5 stars!
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