Informed me of when they would arrive and also send a video of what to expect, on the actual day I got a phone call to say they were on their way. The surveyor was very polite and friendly and told me... See more
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Connells Survey & Valuation provide survey and valuation services in the residential property sector. When you come to Connells, you can expect high quality expertise and friendly property advice. Regulated by the Royal Institution of Chartered Surveyors (RICS), our people are qualified, experienced and always professional. We pride ourselves on a thorough and fuss-free experience that’s delivered to meet your needs. Our clients can rely on our advice and value our professional views. Our services are available throughout the UK with our surveyors living nearby, so you benefit from expert local knowledge and can make informed decisions on your home.
Cumbria House, 16-20 Hockliffe Street, LU7 1GN, Leighton Buzzard, United Kingdom
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Alex the surveyor rang me on the morning of the valuation to give me an eta, was on time, really personable and complimentary about my property. She was professional and carried out her duties, and asked me many questions regarding the property. Really cool woman.

Reply from Connells Survey & Valuation
Polite, friendly, respectful of my home and weren't an inconvenience at all. Thank you

Reply from Connells Survey & Valuation
Very friendly valuer and pleasant to deal with . Not moody like many I have met over the years .
He was on time and called before visit to clarify address .

Reply from Connells Survey & Valuation

Reply from Connells Survey & Valuation
Really lovely person answered my questions

Reply from Connells Survey & Valuation
Jeff was punctual, polite and a pleasure to meet. He quickly gathered what he needed and was very easy to work with and talk to.
Thank you

Reply from Connells Survey & Valuation

Reply from Connells Survey & Valuation
Arrived within the time limit
Very quick and efficient
Professional and friendly

Reply from Connells Survey & Valuation
Very professional and friendly, knew exactly what he was doing/looking for

Reply from Connells Survey & Valuation

Reply from Connells Survey & Valuation
James was very polite and professional

Reply from Connells Survey & Valuation
He Turned up perfectly on Time was extremely pleasant and we'll mannered and just got on with the job he had to do in a very efficient manner and I was completely put at ease so well done I will definitely be referring Connells to my friends and family.

Reply from Connells Survey & Valuation

Reply from Connells Survey & Valuation
Excellent service from Ali friendly knowledgeable & explained everything clearly. Efficient service would recommend.

Reply from Connells Survey & Valuation

Reply from Connells Survey & Valuation
Professional and friendly service. Arrived on time.

Reply from Connells Survey & Valuation
All good, the surveyor came, was very courteous and respectful, did the survey and was gone within 20 minutes.

Reply from Connells Survey & Valuation
Very pleasant gentleman, the whole process didn't take too long, and he turned up within the time frame.

Reply from Connells Survey & Valuation
J Harris came to us to do a survey and was very professional and respectful of our property. She was efficient and quick no messing about . A credit to your company.

Reply from Connells Survey & Valuation
Had a survey valuation done today in moulton spalding. Had notification night before on what time frame they will be arriving and a phone call half an hour before calling saying she was on her way. When she arrived she was friendly and very Professional. Would definitely recommend this company.

Reply from Connells Survey & Valuation
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