Informed me of when they would arrive and also send a video of what to expect, on the actual day I got a phone call to say they were on their way. The surveyor was very polite and friendly and told me... See more
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Connells Survey & Valuation provide survey and valuation services in the residential property sector. When you come to Connells, you can expect high quality expertise and friendly property advice. Regulated by the Royal Institution of Chartered Surveyors (RICS), our people are qualified, experienced and always professional. We pride ourselves on a thorough and fuss-free experience that’s delivered to meet your needs. Our clients can rely on our advice and value our professional views. Our services are available throughout the UK with our surveyors living nearby, so you benefit from expert local knowledge and can make informed decisions on your home.
Cumbria House, 16-20 Hockliffe Street, LU7 1GN, Leighton Buzzard, United Kingdom
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Very pleasant gentleman, the whole process didn't take too long, and he turned up within the time frame.

Reply from Connells Survey & Valuation
J Harris came to us to do a survey and was very professional and respectful of our property. She was efficient and quick no messing about . A credit to your company.

Reply from Connells Survey & Valuation
Had a survey valuation done today in moulton spalding. Had notification night before on what time frame they will be arriving and a phone call half an hour before calling saying she was on her way. When she arrived she was friendly and very Professional. Would definitely recommend this company.

Reply from Connells Survey & Valuation
The surveyor from Connells was lovely. Very polite, professional and friendly. Put us at ease once the valuation was complete. Communication throughout has been fantastic. A very pleasant experience with Connells.

Reply from Connells Survey & Valuation
Great service, on time, professional and respectful. Would be happy to have Connells value my property again.

Reply from Connells Survey & Valuation
Peter was a very pleasant young who tried to be as less intrusive as possible

Reply from Connells Survey & Valuation
Very polite and helpful
The only thing is
He left the attic open
I’m scared of attics 😱
Had to ask neighbour to shut it
Otherwise
Very good

Reply from Connells Survey & Valuation
The surveyor Jack was amazing to talk. Really nice gentleman. Polite, courteous and friendly.

Reply from Connells Survey & Valuation

Reply from Connells Survey & Valuation
Surveyor today was a far fry from the surveyors Ive dealt with in the past. Polite and friendly and clearly enjoyed her job unlike the stuffy ones I've dealt with in the past

Reply from Connells Survey & Valuation
Excellent service. Arrived promptly and very efficient service.

Reply from Connells Survey & Valuation
Incredibly efficient. The valuation and survey was carried out within two days of instructions, with the report ready on the same day.
The report itself was very thorough and provided a lot of good advice.
Great service. Wouldn't hesitate to use them again.

Reply from Connells Survey & Valuation
Great communication
Polite, courteous and professional.
The surveyor was respectful and efficient
Overall a great experience
Thanks

Reply from Connells Survey & Valuation

Reply from Connells Survey & Valuation

Reply from Connells Survey & Valuation
The gentleman was on time and very polite, as a older lady i was nervous about having a stranger in my home but he put me at ease, i would highly recommend this company

Reply from Connells Survey & Valuation
Speedy arrangement and great communications by the Connells team and our surveyor, Rory, was punctual, knowledgeable and efficient.

Reply from Connells Survey & Valuation

Reply from Connells Survey & Valuation

Reply from Connells Survey & Valuation

Reply from Connells Survey & Valuation
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