Excellent service. Quick delivery after ordering. Vibrating alarm just what I wanted as I have been struggling for years with other alarm clocks despite being promised it would be ‘ extra loud’. Will... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I am pleased with my purchase from Connevans. I selected the tracked postage costing me 81p and my tv adaptor arrived the very next morning. The Connevans website is very good with loads of informatio... See more
Company replied
Ordered online on 28 July; delivered by Royal Mail Tracked on 30 July. Kept informed each step along the way. Usual efficient Connevan's service. Yet to try the toupe tape to 'secure' BTE hearing aids... See more
Company replied
Connevans has a wide range of products for the hard of hearing and provide clear explanation for each. I ordered some gel to help ease the ear moulds of the new hearing aids into position and my ord... See more
Company replied
Company details
Written by the company
Connevans; Designing, Manufacturing and Supplying Equipment for Deaf and Hard of Hearing People in Education, Employment, the Home & Leisure, as well as much much more! As an extension to our product range, we also supply a wide selection of Daily Living Aids, many of which are manufactured in the UK. The name Connevans is derived from its founders Connie and Meurig Evans who started the company in 1961. Today Connevans is run by their son David and granddaughter Laura. There are a number of other family connections within the company, such as a Mother & Daughter and a God-father & God-daughter and we have to mention the occasional 'office dogs' like Pixel & Tara! With Connevans it is not just business, it's family, just one of the many reasons why we pride ourselves on a very high level of customer service. We are delighted with the kind comments we receive on Trustpilot and if a member of our staff is mentioned by name, we always tell them and thank them.
Contact info
Bridge House. 1 Nutfield Road, RH1 3EB, Merstham, Surrey, United Kingdom
- 01737247571
- phil@connevans.com
- connevans.co.uk
4.9
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Reply from Connevans Limited
Hello Wendy, thanks for leaving us a Trustpilot review.
We're pleased that we were able to help and we look forward to the next time :-)
Best wishes from all of us at Connevans
We were so pleased with the equipment
We were so pleased with the equipment, and the delivery was excellent.
August 4, 2026
Reply from Connevans Limited
Hello Rosemary, thanks for leaving us a Trustpilot review.
We're very pleased to hear you had a positive experience with us and the equipment.
If you are happy then so are we !
Best wishes from all of us at Connevans
Great service
Great service, great price, speedy delivery. Furthermore, delighted with the product.
August 10, 2026
Reply from Connevans Limited
Hello Gene, thanks for leaving us a Trustpilot review.
We're very pleased to hear you had such positive experiences with us.
If you are happy then so are we and we look forward to the next time :-)
Best wishes from all of us at Connevans
Clear website and fast delivery.
August 21, 2026
Unprompted review
Reply from Connevans Limited
Hello Elspeth, thanks for leaving us a Trustpilot review.
We're very pleased to hear you had such a positive experience with us and that we were able to help.
Best wishes from all of us at Connevans
Recommended by my audiologist
Recommended by my audiologist. I ordered several pieces for my Oticon hearing aides - the website was very simple to use and the prices were very competitive. My order arrived via the post as promised. Will be using them again. Simple, comprehensive, and efficient. Thanks Cate
August 17, 2026
Unprompted review
Reply from Connevans Limited
Hello Cate, thanks for leaving us a Trustpilot review.
We're very pleased to hear you were recommended to us by your Audiologist and that you had such a positive experiences and we were able to help.
We look forward to the next time :-)
Best wishes from all of us at Connevans
Professional prompt service
Professional prompt service, would definitely use this company again.
August 10, 2026
Reply from Connevans Limited
Hello Peter, thanks for leaving us a Trustpilot review.
We're very pleased to hear you had such a positive experience with us and we look forward to the next time !
Best wishes from all of us at Connevans
Reply from Connevans Limited
Hello Ian, thanks for leaving us a Trustpilot review.
We're very pleased to hear you had such a positive experience with us and that we were able to help :-)
Best wishes from all of us at Connevans
Reply from Connevans Limited
Hello Bev, thanks for leaving us a Trustpilot review.
We're pleased to hear you had a positive experience with us, if you are happy then so are we !
Best wishes from all of us at Connevans
Reply from Connevans Limited
Hello Johan, thanks for leaving us a Trustpilot review.
We're very pleased to hear you had such a positive experience with us and that you found the product excellent.
If you are happy, then we are too :-)
Best wishes from all of us at Connevans
Excellent Service
Having been let down for a Swissvoice Xtra 3355 with another company I contacted Connevans, ordered it and it arrived the following day. Perfect.
August 11, 2026
Unprompted review
Reply from Connevans Limited
Hello, thanks for leaving us a Trustpilot review.
We're very pleased to hear you had such a positive experience with us and that we were able to help.
If you are happy, then we are too :-)
Best wishes from all of us at Connevans
sent me the order quickly
August 9, 2026
Reply from Connevans Limited
Hello Jeremy, thanks for leaving us a Trustpilot review.
We're pleased to hear that we were able to help and we look forward to the next time.
Best wishes from all of us at Connevans
Reply from Connevans Limited
Hello Keith, thanks for leaving us a Trustpilot review.
We're pleased to hear you had a positive experience with us and that we were able to help.
If you are happy, then we are too :-)
Best wishes from all of us at Connevans
Easy to place order online
Easy to place order online. Product arrived when expected, having been kept well informed regarding the delivery.
August 8, 2026
Unprompted review
Reply from Connevans Limited
Hello Jeffrie, thanks for leaving us a Trustpilot review.
We're pleased to hear you had positive experiences with us and that we were able to help.
We look forward to the next time.
Best wishes from all of us at Connevans
Very impressed
Very impressed. Ordering was easy, delivery was quick and the product is top quality.
August 8, 2026
Reply from Connevans Limited
Hello Duncan, thanks for leaving us a Trustpilot review.
We're pleased to hear you had a positive experience with us, if you are happy then so are we !
We look forward to the next time.
Best wishes from all of us at Connevans
Reply from Connevans Limited
Hello Glynnis, thanks for leaving us a Trustpilot review.
We're very pleased to hear you had a positive experience with us, our packing team take great pride in the way they pack & present our parcels.
We look forward to the next time :-)
Best wishes from all of us at Connevans
Unrivalled Customer Service
Unrivalled Customer Service
Absolutely superb company to deal with
August 7, 2026
Reply from Connevans Limited
Hello Steve, thanks for leaving us a Trustpilot review and for your kind comments.
We're very pleased to hear you had such a positive experience with us and that we were able to help.
We look forward to the next time :-)
Best wishes from all of us at Connevans
Arrived promptly
Arrived promptly. Replacement sent by return of post. It buzzes loud enough to wake me up.
July 31, 2026
Reply from Connevans Limited
Hello Priscilla, thanks for leaving us a Trustpilot review.
We're very pleased to hear you had such a positive experience with us and that we were able to help.
Best wishes from all of us at Connevans
Great service and contact when in need…
Great service and contact when in need of varification of items in stock.
August 6, 2026
Reply from Connevans Limited
Hello John, thanks for leaving us a Trustpilot review.
We're very pleased to hear you had a positive experience with us and that we were able to help.
Best wishes from all of us at Connevans
Oticon ConnectClip
Ordered the Oticon ConnectClip as I have an S25, because I hate bilateral hearing loss. Connevans do vat relief which was a reason I chose using the company. The site was easy to navigate around and my ConnectClip arrived within 3 days. I'm extremely happy with the service and would use again.
August 7, 2026
Reply from Connevans Limited
Hello Jay, thanks for leaving us a Trustpilot review.
We're very pleased to hear you had such a positive experience with us and that we were able to help, especially with the VAT relief !
If you are happy then so are we.
Best wishes from all of us at Connevans
Order arrived on time and was exactly…
Order arrived on time and was exactly what I needed.
August 7, 2026
Reply from Connevans Limited
Hello Ray, thanks for leaving us a Trustpilot review.
We're pleased to hear your order arrived on time and was exactly what you needed.
We look forward to the next time :-)
Best wishes from all of us at Connevans
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