Conroyremovals - Sydney Reviews 26

TrustScore 4.5 out of 5

4.3

Huntingwood Drive 28, 2148 Huntingwood, New South Wales, AU


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See what reviewers are saying

Rated 5 out of 5 stars

If we were to ever need to ship anything again, we would definitely call Conroy Removals. From start to finish, everyone with whom we were in contact was absolutely fantastic.  Such warm, friendly, a... See more

Company replied

Rated 5 out of 5 stars

Tragically I've moved too many times so I know how vital it is for removalists to get everything right. Conroy are exceptional on every level - customer service, inventory, timeframes. It's all flawle... See more

Company replied

Rated 5 out of 5 stars

Great experience overall with Conroy Removals! Communication was clear and helpful throughout our long overseas move. The transport took a little longer than expected, but everything arrived safely in... See more

Company replied

Rated 2 out of 5 stars

Overall my experience was disappointing. I specifically asked that my belongings were sent to NZ early, I would rather pay storage at the other end so that I could receive them as close to my arrival... See more

Company replied


Company details

  1. Moving Company
  2. Moving and Storage Service

Written by the company

The Conroy story began way back in 1972 in Napier, New Zealand. Back then, we only had a few trucks and our mum had to answer the phone. What made it ring was our can-do attitude – a willingness to go the extra mile to help families move on with life. Fast forward to today and the Conroy Group has grown into one of the largest removal and logistics companies in Australasia. With nine branches throughout New Zealand and seven branches in Australia, we’re taking our unique style of logistics and relocation services further by the day. Together with our trusted partners, we move goods around Australasia and move families around the world. To favourites like New Zealand, Australia, the UK, the USA, Canada and Europe. Across Asia, South Africa and South America.


Contact info

  • Huntingwood Drive 28, 2148, Huntingwood, New South Wales, Australia

  • 02 8787 7800

4.3

Excellent

TrustScore 4.5 out of 5

26 reviews

5-star
4-star
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2-star
1-star

No history of asking for reviews

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Replied to 72% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

For a worry and stress free move

If we were to ever need to ship anything again, we would definitely call Conroy Removals. From start to finish, everyone with whom we were in contact was absolutely fantastic.  Such warm, friendly, and professional emails, packing was excellent, delivery men were friendly and kind. We gladly recommend the friendly professionals at Conroy to anyone needing these services; they took the worry and stress right out of the entire process ♥️♥️♥️

May 20, 2026
Unprompted review
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Reply from Conroyremovals - Sydney

Thanks for the great review, David. We're so pleased to hear you were happy with the service from our Conroy crew from start to finish. We really appreciate the recommendation. Thanks for choosing Conroy!

Rated 5 out of 5 stars

Best removalists hands down!

Tragically I've moved too many times so I know how vital it is for removalists to get everything right. Conroy are exceptional on every level - customer service, inventory, timeframes. It's all flawless. They have fantastic staff and system and really are customer focused so that level of authenticity and care speaks volumes

April 29, 2026
Unprompted review
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Reply from Conroyremovals - Sydney

Thanks so much for your kind words, Amy. We're thrilled you found our service exceptional and our team fantastic. We have passed on your feedback. All the best settling into your new place, and thanks for choosing Conroy!

Rated 5 out of 5 stars

Excellent efficient service

Excellent efficient service

February 5, 2026
Unprompted review
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Reply from Conroyremovals - Sydney

Great to hear! Thank you Lesley. All the best in your new place.
Kind regards
Conroy Removals

Rated 5 out of 5 stars

Great Service

I contacted Conroy by online searching. I received helpful, courteous and timely service. I needed to juggled pick up from me and delivery to my daughter in Brisbane. All was achieved without any issues. The people I dealt with were helpful and friendly. It was all done in a timely manner.

February 5, 2026
Unprompted review
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Reply from Conroyremovals - Sydney

Thanks for the great review, Rudolph. We're pleased we could help with a smooth move for your belongings between yourself and your daughter. Happy to help any time!
Kind regards
Conroy Removals

Rated 5 out of 5 stars

excellent job from packing to deliverie…

excellent job from packing to deliverie at my country home in France , of the souvenirs of my dear aunt
in

February 4, 2026
Unprompted review
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Reply from Conroyremovals - Sydney

Thanks for the great review, Francois. We're so pleased to hear all went well, especially with your precious souvenirs!
Kind regards
Conroy Removals

Rated 5 out of 5 stars

I had a good experience in using Conroy…

I had a good experience in using Conroy Removals - they provided constant updates and were helpful with filling in custom forms, etc. I only had one box moving back from the UK and they made it an easy process!

December 24, 2025
Unprompted review
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Reply from Conroyremovals - Sydney

Thanks so much for the great review! We’re glad to hear the team kept you in the loop and made the customs side of things nice and easy — even for just one box. No move is too small for us! Thanks for choosing Conroy Removals and all the best.
Kind regards
Conroy Removals

Rated 3 out of 5 stars

Watch Out For The Extra Charges!

"Your delivery is prepaid to normal access only. Normal access is to ground or first floor above via 1 set of stairs only (elevators are excluded).

Based on the information provided for your delivery residence, it is outside the normal access terms and is what we class as difficult access.

This incurs a additional fee which is based on the size of your shipment. The additional fee for your size shipment is $150.00."

The above three paragraphs are taken from an email I received prior to my goods being delivered. I live on the top floor of a seven storey unit block. Access is really simple & the two lovely delivery guys had no trouble whatsoever in bringing the six boxes up to my unit via the elevator. When I told them I had to pay an extra $150.00 for the privilege, they were quite frankly astonished. As a result I have only given a three star review as I do not like being ripped off to the tune of $150.00! And that's in addition to the $442.00 I had to pay for the quarantine & customs clearance fees! The rest of the service was quite adequate.

January 9, 2026
Unprompted review
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Reply from Conroyremovals - Sydney

Hi Ian
Thank you for sharing your experience and feedback. We’re sorry to hear that the additional access fee caused frustration. We aim to be as clear as possible about our access terms and any extra charges, but we appreciate your perspective. We’re glad the rest of the service met your expectations.
Kind regards
Conroy Removals

Rated 5 out of 5 stars

Excellent

Good communication and fab delivery team - 10/10

January 9, 2026
Unprompted review
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Reply from Conroyremovals - Sydney

Thanks for your great feedback, Jemma. We're so pleased you were happy with our communications and delivery team. Thanks for the 10/10 rating!
Kind regards
Conroy Removals

Rated 5 out of 5 stars

Great experience

The movers arrived on time and were extremely considerate, helpful, and efficient! Thank you very much

January 6, 2026
Unprompted review
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Reply from Conroyremovals - Sydney

Thanks for the great feedback, Isabel. We're thrilled you found our team considerate and helpful, and you had a good experience.
All the best in your new place.
Kind regards
Conroy Removals

Rated 4 out of 5 stars

Conroy Removals completed the shipment of household items from the USA.…

Conroy Removals completed the Australian element of my shipment of household items from the USA, the experience was faultless from initial communication about the shipment arrival, status updates, through to final delivery. All the members of the team were professional, friendly and responsive to any questions that came up. Very happy with the experience.

December 31, 2025
Unprompted review
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Reply from Conroyremovals - Sydney

Thank you for your great feedback! We’re thrilled to hear your shipment experience from the USA to Australia was seamless and that our team provided professional and friendly service throughout.
Kind regards
Conroy Removals

Rated 5 out of 5 stars

Communicative and easy to deal with

Communicative and easy to deal with. Delivered on time. Thank you

December 22, 2025
Unprompted review
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Reply from Conroyremovals - Sydney

Thanks for the feedback, Sez. All the best in your new place.
Kind regards
Conroy Removals

Rated 5 out of 5 stars

These guys were great

These guys were great - easy to deal with, well priced and good comms right throughout the whole process.

Highly recommended

November 12, 2025
Unprompted review
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Reply from Conroyremovals - Sydney

Thank you for the great feedback! We’re glad to hear you found us easy to deal with, well priced, and kept informed throughout. We really appreciate your recommendation!
Kind regards
Conroy Removals

Rated 5 out of 5 stars

Great company

Great company, amazing service and communication start to finish. Arrived on time every time.

November 3, 2025
Unprompted review
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Reply from Conroyremovals - Sydney

Thanks for the great feedback Daniel. We're thrilled you've had a positive experience with Conroy.
Kind regards
Conroy Removals

Rated 5 out of 5 stars

A very good experience working with Conroys

Following a long process (caused by us) we were finally able to accept a quotation for our move from Batemans Bay in NSW to Invercargill in NZ.

The whole process flowed through from the initial contact, the pick-up including the final wrapping and packing.

We were then kept updated on departure and arrival in NZ followed by customs and quarantine. Then the expected and final delvery.

All of the Conroy team were very friendly and professional in
their contact with us.

The only team members we met were the guys at pick-up and delivery. All very professional, quick and friendly.

We would not hesitate to recommend Conroys to anyone contemplating an overseas move.

Thanks to all of the team

Inge and Geoff Chapman

November 12, 2025
Unprompted review
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Reply from Conroyremovals - Sydney

Thank you, Inge and Geoff, for your lovely review! We’re so pleased to hear your move went smoothly and that you felt supported and informed throughout the whole process.

Thanks again for choosing Conroy. We’re grateful for your recommendation and wish you all the best settling in!

Kind regards
Conroy Removals

Rated 5 out of 5 stars

Really good communication throughout…

Really good communication throughout the whole process. Smooth delivery by a friendly guy. Thanks

December 1, 2025
Unprompted review
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Reply from Conroyremovals - Sydney

Thanks for your feedback, Yvonne. We're pleased you had a smooth move. All the best in your new place.
Kind regards
Conroy Removals

Rated 5 out of 5 stars

Thanks Conroy and especially Layth

All done in time, very professional team with Layth as a team leader!, friendly m the star yo the end of the process had been everything clear and easy with Conroy, i will recommend them any time. My congratulations, best company i ever work with, and i have several removals done in the past 10 years!

November 21, 2025
Unprompted review
Conroyremovals - Sydney logo

Reply from Conroyremovals - Sydney

Thank you for your wonderful feedback! We’re so glad to hear our team looked after you and made the whole process clear and easy. We really appreciate your recommendation, especially knowing you’ve had several moves!
Thanks for choosing Conroy, and all the best in your new home!
Kind regards
Conroy Removals

Rated 3 out of 5 stars

Really good all round performance…

Really good all round performance spoiled by one lady who clearly does not enjoy her job. Top marks to the lady who arranged our delivery and to the guys who delivered

November 19, 2025
Unprompted review
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Reply from Conroyremovals - Sydney

Thank you for your feedback. We’re pleased to hear you had a positive experience with our delivery team. We’re sorry to learn that one interaction didn’t meet the same standard, and we appreciate you bringing this to our attention so we can follow up internally. Thank you for choosing Conroy.
Kind regards
Conroy Removals

Rated 5 out of 5 stars

My removal experience

The team that uplifted my furniture on Tuesday also delivered it to me on Thursday. I couldn't be happier with the service. They were careful, efficient and polite. A great experience all round

November 13, 2025
Unprompted review
Conroyremovals - Sydney logo

Reply from Conroyremovals - Sydney

Hi Leisa
Thanks so much for your feedback. We're thrilled you had a smooth move and good experience with us. All the best settling into your new place.
Kind regards
Conroy Removals

Rated 2 out of 5 stars

I was given a timeslot

I was given a timeslot, but the delivery did not arrive, and I got no calls to say that they would be late.
I rang to check on the position and was told that the driver was on route and would call me, but I did not get a call. I waited another hour before I called back - the lady I spoke to called the driver and told me that he would be with me in about 30 minutes, which he was.
The delivery itself was fine, but the communication was terrible, as I really think that the company should let you know if there are delays.

November 6, 2025
Unprompted review
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Reply from Conroyremovals - Sydney

Thank you for sharing your feedback. We’re sorry to hear about the lack of communication around your delivery delay. That’s not the level of service we aim to provide. We’re glad to know the delivery itself went smoothly, but we’ll be reviewing your experience with our team to ensure we do better in keeping customers informed in the future.
Kind regards
Conroy Removals

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