Conroyremovals Reviews 

Conroy Removals were responsible for the Australian side of our UK-Australia move, and the process was pretty straightforward and stress-free. They were accommodating when we wanted to pick up a couple items early, and they then showed up promptly and worked quickly on the delivery date. Everything arrived intact and without damage, and the crew was polite and accommodating.

Good team, received sofa set at time
Helpful and cooperative customer service

There correspondence was accurate and mostly effective.
Delivery itself was negotiated which was helpful and on time.
Staff friendly and polite

Conroy removals had excellent communication with keeping me constantly up to date. They were well organized, efficient and more importantly....on time.

Conroy Removals handled the customs and quarantine processes of my freight coming from South Africa into Australia excellently. Thank you for ensuring it went smoothly.

One of the best removalists I've used, their customer service was second to none and they kept me updated constantly about where the shipment was up to.

If we were to ever need to ship anything again, we would definitely call Conroy Removals. From start to finish, everyone with whom we were in contact was absolutely fantastic.  Such warm, friendly, and professional emails, packing was excellent, delivery men were friendly and kind. We gladly recommend the friendly professionals at Conroy to anyone needing these services; they took the worry and stress right out of the entire process ♥️♥️♥️

Conroy’s moved our family from the Sunshine Coast to Mission Beach with care and efficiency. They were always on time and coordinated the move via truck and rail to storage and then again the final move from Townsville to Mission Beach with a friendly attitude. Nothing was too much trouble. Thank you Conroy’s.

Exceptional service from Conroy Removals – made our international move stress-free

I cannot speak highly enough of Conroy Removals and the incredible service we received when our international shipment arrived in Australia.

Conroy handled the Australian side of our relocation from South Africa to Brisbane, including customs, quarantine, communication, and final delivery — and the entire experience was seamless from start to finish.

Moving countries is stressful enough, especially with young children, but Conroy made what could have been an overwhelming process feel organised, smooth and genuinely supported.

The customs and quarantine process was handled professionally and efficiently, with clear communication throughout. Everything progressed far more smoothly than I had anticipated, and we were kept informed at every important stage. Once our shipment received final clearance, I was amazed by how quickly delivery was arranged — from clearance to our belongings being on our doorstep was just one day and a weekend!

What impressed me most was the professionalism and kindness of the delivery team. I had honestly been dreading delivery day as I was home alone with a baby and toddler, and to make matters worse, it was raining. Instead, the experience was unexpectedly stress-free.

The team were incredibly professional, cheerful, and efficient. Nothing felt like too much trouble. They worked so carefully and respectfully in our home that despite the weather, barely any dirt came through the garage. They made the process easy for me with a clear clipboard/checklist system, carefully unwrapped items, removed and took away all packing materials, and even removed baby gates themselves to help access furniture.

One thing that truly stood out was their willingness to go above and beyond — they even offered to return once we finish unpacking to collect the remaining boxes and packaging. As a busy mum, not having to stress about disposal and recycling was such an unexpected and appreciated touch.

Most importantly, everything arrived safely and in perfect condition, which speaks volumes about the care taken throughout the process.

Thank you to the entire Conroy team for making the Australian side of our move feel so easy and well-supported. Your professionalism, communication, and customer care were outstanding, and I would recommend Conroy Removals without hesitation.

We paid for a door to door relocation service in a move from Singapore to Cannonvale in the Whitsundays, Queensland. Conroys were engaged by a third party in Singapore to freight 7 cubic metres (23 small boxes) from Brisbane to Cannonvale. During the shipping process we relocated (again) from The Whitsundays to Goondiwindi and contacted Conroys to redirect our goods once they were ready for freight. The distance from Conroys Brisbane to Cannonvale is 1084km, the distance from Conroys Brisbane to Goondiwindi is 376km. They wanted an ADDITIONAL $1816.30 to deliver it 1/3 of the original distance! Part of the additional charges was an accomodation allowance that is required under fatigue management law. However, my husband ended up hiring a trailer and collecting the goods himself in a 10 hour round trip so the accommodation charge was not applicable or required! My major gripe is that we have paid for a service that Conroys have not fulfilled. There has been no discusssion regarding the original charges to Cannonvale and if they were used to offset the redirection to Goondiwindi. There has also been no discussion about a refund as we did not use their services (due to outrageous pricing) and had to collect ourselves at our expense. They keep saying we need to take this up with the agent in Singapore but Conroys have paid for a service here in Australia that they have not provided - surely we should be refunded the balance. Highly unprofessional and would never use again. 

Tragically I've moved too many times so I know how vital it is for removalists to get everything right. Conroy are exceptional on every level - customer service, inventory, timeframes. It's all flawless. They have fantastic staff and system and really are customer focused so that level of authenticity and care speaks volumes

Conroy Removals gave excellent service. Everything arrived in Brisbane safely. While the timing for me had complications they handled everything and made the move stressless. Very efficient and all very easy to deal with. Best movers I’ve used both here and overseas. Thanks Conroy.

I moved U.K to AUSTRALIA 🇦🇺 and the U.K. side were thorough, helpful, professional, 100% respectful and caring with my things. It was a partial shipment, so a shared container. I was told it landed on Oz shores in early February but didn’t receive it until late April and had to pay an extra $400+ to have customs release granted. Communication were poor after Trina left and I had to chase updates on multiple occasions! Delivery guys were friendly but didn’t help their bodies re health & safety and didn’t use the hydraulic lift at all. Dropped a container of antique glassware marked FRAGILE 🥺🫠… happy to FINALLY have my stuff, 5 months after sending it.

Your team and everyone I've interacted with have been exceptional and provided such a great service beyond my expectations and for a very competitive price. I am so impressed with Conroy! Very professional, friendly, helpful and took care of my items as if they were their own.

Very impressed with Conroy. What we liked was their responsive, friendly communication, their competitive pricing, and 100% professional service on the days involved. Conroy was the only removalist willing to give a firm price - made all the difference to us.  

The folks at Conroy facilitated delivery very smoothly and were always on hand to help with my many, many questions. A great experience for moving, thanks Conroy!

Was updated every step of the was fantastic customer service staff and the operation staff service was fantastic all round a great service

We used Conroys for our Gold Coast move and my parents Gold Coast move. My parents had their things taken in 2 trucks and put in storage for a few weeks at Conroys depot in Ipswich. When the items were delivered many things were missing. When questioned, the staff member advised that there was nothing more in the storage unit. All their personal belongings, photo albums, historical family tree information, clothes, crockery, kitchen utensils and some electronic devices gone. Conroy employees are thieves, they took advantage of 2 old people on day of uplift and stole from them plain and simple. I lodged a complaint that went nowhere. My parents called Conroy many times only to be told very abruptly there was nothing they could do and to call the police. My mother is heartbroken that her memories are probably in landfill somewhere once the Removalist’s realized there was nothing of real value. The removal for my own goods was no better, many items damaged, mirror broken, fridge dented, cupboards with chips out of them. They didn’t store things in trucks carefully with blankets as buffers to prevent damage. They put a hole in the wall at new property and scratched timber floors dragging furniture around. It took over three months and countless phone calls to have them send their repair man to fix wall. I was even told by one of their own staff that they are nothing but “lying bastards”. Would never recommend Conroy removals or use them again. If I could give no stars I would.

I have had a wonderful experience with Conroy Removals Australia. Their Communication, Information about the process and final delivery was outstanding.
Will definitely use Conroy again.