Consolidated Credit Reviews 

9,167
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and helpful staff, who are described as patient, understanding, and knowledgeable. Many people appreciate the excellent customer service, noting that representatives actively listen and provide clear guidance. The company's service is highly valued for its ability to significantly lower monthly payments and negotiate reduced or even zero interest rates. Reviewers express gratitude for the assistance in paying off debt faster, saving money, and improving their credit scores. The process is often described as simple and easy to work with, providing peace of mind to consumers. Many also highlight the valuable budgeting advice and consistent support in staying on track with payments.

What people talk about most

Customer service

Clients share positive opinions on customer service, often describing representatives as helpful, pleasant,... See more

Staff

Consumers find staff to be positive, consistently describing them as very helpful, nice, and knowledgeable.... See more

Payment

Reviewers mention positive feedback about payment, with many expressing satisfaction that payments are on... See more

Service

Customers had positive experiences with service, with many expressing satisfaction and happiness with the... See more

Price

Users describe positive interactions with price, with many reviewers reporting that the company successfully... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This company is so professional to work with. They are not like other debt consolidation companies. They work by lowering interest rates while keeping the debt and not negotiating like other companies... See more

Company replied

Rated 5 out of 5 stars

Consolidated Credit made it possible to finally pay off a debt that would have taken me decades to do. I was taken advantage of by a lender who used the old trick of fine print to charge interest tha... See more

Company replied

Rated 5 out of 5 stars

The process was really simple to start, they lowered my monthly credit card bills from a minimum payment of $450 a month to a repayment plan of $240 a month with no interest. They wven gave me a free... See more

Company replied

Rated 5 out of 5 stars

This company is awesome, it's helping me pay my debt of every month after the negotiated a much lower price & intrest rate. It's made me financially more responsible. A great service to help. I'm so g... See more

Company replied


Company details

  1. Debt Relief Service
  2. Financial Consultant

About Consolidated Credit

Information provided by various external sources

Call us today at 1-844-329-7146 to begin your path towards freedom from debt.
As a non-profit agency and one of the nation’s largest credit counseling organizations in the country, our mission is to assist families throughout the United States in ending financial crisis and solving money management problems through education and professional counseling. For 23 years we have helped over 6.5 million people find the financial freedom they need. Whether they need housing counseling, relief from credit card debt, or simply want advice on how to better manage their money, we have the resources, recommendations, and solutions consumers need to reach their financial goals.

Llámenos hoy al 1-844-329-7146 para comenzar su camino hacia una vida sin deudas. Como una organización sin fines de lucro y una de las agencias de consejería de crédito más grande de los Estados Unidos, nuestra misión es la de ayudar a las familias con sus problemas de deudas a través de programas de manejo de deudas, consejería profesional y educación financiera. Durante más de 23 años, hemos ayudado a 6,5 millones de personas a encontrar la libertad financiera que necesitan. Ya sea que necesiten asesoramiento sobre vivienda, alivio de deudas de tarjetas de crédito o simplemente desean administrar mejor su dinero, tenemos los recursos, las recomendaciones y las soluciones para ayudarlos a alcanzar sus metas financieras.

BBB Accredited Business A+ Rating

Written by the company

Giving Back to the Community

Consolidated Credit believes in giving back to the communities in which we work, live and help our clients.

Consolidated Credit believes in giving back to the communities in which we work, live and help our clients.
Whether it is through a corporate donation, employee fundraising campaign or volunteering, we want to help enrich the lives of Americans.

Contact info

4.8

Excellent

TrustScore 5 out of 5

9K reviews

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4.8

All reviews

(9,167)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Company so far

We are new with this company. So far the best thing is the way they keep in constant communication with us and all of our creditors. We pay once a month and keep track of every payment and every agreement they have made with our creditors through this communication with them both. We are looking forward to being debt free soon .

April 15, 2024
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Reply from Consolidated Credit

Dear Angel,
Our teams try their best to deliver convenient, transparent, and professional service. We're delighted to hear that's been your experience so far! We look forward to seeing the progress you'll make. If you ever have any questions or want immediate help, don't hesitate to call client services at 877- 201-7780!

Rated 1 out of 5 stars

horrible to work with

horrible to work with! Ridiculous that you can’t make a payment online. Customer service was useless once she knew I was paying off the loan completely.

June 3, 2024
Unprompted review
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Reply from Consolidated Credit

Hi Andrea,
We appreciate you sharing your feedback. We encourage people to pay off their accounts as soon as they can and want to see all our clients out of debt as soon as possible. However, we hope you can understand that for the size of that payment we can only accept personal checks, wires, money orders or cashier's checks. This is a policy that ensures the end creditor(s) get their payment in full and the whole process is completed smoothly.
We were happy to reach out to you to provide more clarification about this and answer any additional questions you may have had. Our client services team is available at 877- 201-7780 if you ever need more assistance.
Thank you for choosing Consolidated Credit and we're so happy to see you making the big step of paying off your loan completely!

Rated 5 out of 5 stars

Great Company

Great I would recommend this company

May 1, 2024
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Reply from Consolidated Credit

Dear Pamela,
We're delighted to know you've received the financial program help and customer service you deserve! Thank you for taking the time to leave a review. We would love it if you referred us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars
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Reply from Consolidated Credit

Hi Jessica,
It's a treat to know your counselor took the time to answer all your questions fully and ensure you were informed and comfortable. Thank you for having us be your partner in reaching your goals and for sharing your experience! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Very Friendly

The consultant I spoke with, Jason, was extremely friendly and non-judgemental. The process was relatively quick and felt at ease discussing everything with my rep.

May 23, 2024
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Reply from Consolidated Credit

Dear AM,
We understand there are many ways people can find themselves in debt and how difficult it can be to get out of with high interest rates dragging you down. It's our pleasure to be part of your journey out of debt and we're very glad to hear Jason made a positive difference for you! If you recommend us to family or friends, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 4 out of 5 stars

Courtesy

Courtesy, they are very helpful, and they are very trained about the lenders process for consolidation.

May 16, 2024
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Reply from Consolidated Credit

Hi G,
We strive to provide the best possible service and effective programs, and we're glad to hear your experience was a positive one! If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Very nice and good.

Very helpful customer service. I'm lucky to have this access.

May 14, 2024
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Reply from Consolidated Credit

Dear Joel,
We're lucky to have you on board! We're pleased to hear you received the high level of service you deserve. We're always happy to help in any way we can, call client services at 877- 201-7780 if you have any questions!

Rated 5 out of 5 stars

Craig Mednick listened very well and…

Craig Mednick listened very well and pleasantly as I described my situation. He then ran some calculations and was able to provide me with a solution that works. Thank you.

May 9, 2024
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Reply from Consolidated Credit

Hi Viola,
We're delighted to hear that Craig not only was attentive and professional during your call, but also found the best program for you! Thank you for taking the time to leave a review and for choosing us to be part of your financial journey. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Thanks!

The team was extremely patient and supportive. They created an extremely manageable payment plan to relieve me from seemingly insurmountable debt.

May 6, 2024
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Reply from Consolidated Credit

Dear Colin,
It's our pleasure to find you a plan that works for your needs and goals! Thank you for sharing your experience and letting us know your service was at the level you deserve. We can't wait to get your program started in full! We’ve been counseling people through credit challenges for free since 1993! If you recommend us to family or friends, tell them to call 877-987-3337. We’re here to be your advocate - stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Quick response time and very helpful.

Quick response time and very helpful.

May 10, 2024
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Reply from Consolidated Credit

Hi Elizabeth,
We understand the importance of fast, reliable, and helpful service and we're pleased to know that was your experience! We appreciate the chance to help you reach your financial goals, thanks for choosing Consolidated Credit. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

We're grateful.

April 30, 2024
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Reply from Consolidated Credit

Dear Ana,
We are too that you chose us! It's our pleasure to be part of your financial journey and we appreciate you taking the time to leave a review. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

The amt never changes and y'all have…

The amt never changes and y'all have helped my credit score

May 1, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Hi Crystal,
Once a program is in place, it's our goal to have it be the same through the end! We're delighted to hear it's been working for you and that your credit score has also improved. Thank you for choosing Consolidated Credit and sharing your experience!

Rated 5 out of 5 stars

Everything is very smooth and…

Everything is very smooth and appreciate the monthly statements very much to be able to track my payments to each one of my 10 creditors. Thanks

May 1, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Dear Klasse,
We're glad to be able to assist you with reducing your interest rates and simplifying the process of dealing with that number of creditors. Thank you for taking the time to share your experience!

Rated 5 out of 5 stars

Great company

Great company, this has helped me tremendously.

May 1, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Hi Christina,
We're happy to hear it! We appreciate you giving us the chance to be part of your financial journey. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 4 out of 5 stars

So far things are good

So far things are good

April 30, 2024
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Reply from Consolidated Credit

Dear Sheldon,
We're glad things have started good and we'll do our best to ensure they stay that way! However, our client services team is always eager to help in any way possible. They're available at 877- 201-7780 if you ever have questions or need extra help!

Rated 5 out of 5 stars

Absolutely incredible

Absolutely incredible! I feel so empowered now that I am not paying an incredibly high rate of interest. What a relief! They calculated that I would be paying over $10K in interest alone over the next few years...I finally feel free!

April 30, 2024
Unprompted review
Consolidated Credit logo

Reply from Consolidated Credit

Hi Amelia,
High interest rates can be so burdensome and make it feel impossible to be out of debt. It's our pleasure to give you a new opportunity to pay back what you owe without getting dragged further behind. Thanks for choosing Consolidated Credit and sharing your experience!

Rated 5 out of 5 stars

Love the consultation

Love the consultation, care and end result coming for the situation.

April 27, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Dear Laurene,
We believe a holistic approach to financial education and debt management assistance is key to success during and after our program. It's a treat to know the consultation was helpful and that you received the high level of service you deserve!

Rated 5 out of 5 stars

excellent work

April 25, 2024
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Reply from Consolidated Credit

Hi James,
Fantastic service and helpful programs are our goals. We're pleased to know you've been satisfied with the help our teams have provided! Thank you for sharing your experience. If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

Relief

This company helped me to get my debt under control with a lender that gave me reasonable payments.

April 25, 2024
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Reply from Consolidated Credit

Hi Jenia,
We're happy to help you find a solution to reduce your payments and help you get out of debt faster! Thank you for taking the time to leave a review. If you ever recommend us to anyone, tell them to call 877-987-3337. You can also stay connected with us on our social media accounts: https://tinyurl.com/zbuerhax

Rated 5 out of 5 stars

She was very helpful and kind to me

She was very helpful and kind to me. She was also very patient while i tried to find things i needed. Very good employee and person to talk too. Keep it up!

April 25, 2024
Consolidated Credit logo

Reply from Consolidated Credit

Dear Bryson,
It's a pleasure to know that your counselor treated you with the professionalism and patience you deserve. We appreciate the chance to help you reach your financial goals! If you’ve been happy with our service, please consider referring us to family and friends! Tell them to give us a call at 877-987-3337. Don’t forget to follow us on Facebook, YouTube, and everywhere else: https://tinyurl.com/zbuerhax

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